22bet Casino - загальне обговорення (Сторінка 4)

Hi, I spoke to him and he said he'd write you back, so if I could ask you to be a little patient. 

Thank you very much. 

Hi, I would say that you should always read the rules and try not to break them so that no similar situations arise. Our team also tried to help, but I saw that without success. 

However, I think that in such a mental state I would certainly not spend money in the casinos. It's not worth it because the casinos always have the advantage over the player. 

I would say this guide- responsible gambling might help you if you have similar thoughts. I understand your frustration and that you obviously have a difficult life situation, but what you wrote is never the solution. Even though it's hard at times like this, you always have to think positive that everything will be okay and you will get back on the right track. Nothing lasts forever, not even bad times. Try to fight and be there for the people who deserve it. 

I firmly believe that everything bad will turn to good.

Veronica has underlined for you in your caution exactly the sentences that say exactly what you say. It's up to the casino how it handles situations like this. 

However, I saw that you managed to reopen the complaint, so you should provide some information. So we'll see if we can help you or not. 

Be sure to let me know if you have anything new.

22Bet stands out as a beacon of excellence in the world of online betting. It offers a comprehensive suite of features tailored to meet the needs of us bettors.

With its extensive sports betting options, intuitive interface, competitive odds, diverse gaming portfolio, generous bonuses, top-notch security, and convenient payment options, 22Bet delivers an unparalleled betting experience that keeps players coming back for more. In my years of experience on their platform I have never had a problem. And more, today I have the best Vip Manager you can have, I know if I need anything Tyler is there to represent the best of 22bet.

All this sounds to me more like an advertisement, that a generally speaking player of a casino. Is it just me?🤷‍♀️

So, what games do you like to play from the casinos side, or is it just sports betting for you?

Hi, I can see that you are unhappy and also that your complaint with us did not turn out according to your expectations. 

However, I also heard that you broke the rules in the casino and had multiple accounts, which is not the luckiest thing to do, because in such cases casinos usually take the winnings from the players. 

I'm sorry it turned out this way, but the best thing to do would probably be to seek help, as it is also a gambling addcition and I saw that you were also recommended some resources.

I hope it gets better and you will stop playing the casinos. 😥

I come to report to my friends, what happened to me at the 22bet house, there are no responsible gambling measures at the house, the email says the following "The bettor can simply stop using the account and not pass on the account access data (password and login) to third parties. If the account is not accessed within 3 months it will be considered «inactive» and will be blocked." With such an idiotic response, I wouldn't even bother asking for the account to be deleted... and so, friends, you don't want to delete it. Thank you and be careful, because taking our money is easy, now RTP, Limitations and rules and rules for losing money exist in droves,

Venho relatar para os amigos, o que acontecido comigo na casa 22bet, não existe medidas de jogo responsável na casa, email diz o seguinte "O apostador pode simplesmente deixar de utilizar a conta e não passar os dados de acesso à conta (palavra passe e login) para terceiros. Se a conta não for acessada dentro de 3 meses ela será considerada «inativa» e será bloqueada." uma resposta idiota dessas eu nem teria o trabalho de pedir exlcusão da conta...e assim amigos, não querem excluir. Obrigado e tomem cuidado, pois pegar nosso dinheiro é fácil, agora RTP, Limitações e regras e regras para que se perca dinheiro existe aos montes,

Have you actually tried to close your account at this casino? What reason did you give them, if I may ask? I can understand the approach of the casino, only if there is no gambling issue involved when requesting to close the account, of course.

I am very disappointed with 22Bet.

While the deposit is quick and uncomplicated, the withdrawal is very complicated and tedious. After I requested a withdrawal and they asked me to verify myself, I did so and contacted support, where I have to verify myself because there is no email or anything similar.

After support gave me an email address "S ecurity@22bet.com " I tried to send an email there. After 1 day I didn't receive an answer and asked the support again why they weren't answering me. Then they noticed for the first time that I could only reach the security support via a GMAIL address (it's also not listed anywhere) .

When I wrote to security support with a Gmail address (with all available documents, such as , ID, place of residence and selfie), I quickly received a reply that I should take a selfie with one hand holding my ID and the other hand with mine Cell phone with the opened email from S ecurity@22bet.com . I tried many times and each time there was a new excuse: I couldn't use the webcam or the image couldn't be smaller than 1MB or it should be a JPGM dadai. I have fulfilled all the requirements and what told me at the end.... It will be sent to the specialist for further processing and they will get in touch.

Basically I'm being held up to everyone which results in a positive verification where everything was correct.

I have saved all documents and extracts via screenshot and will also submit these to the authorities if necessary.

It seems like you first want me to gamble away the credit and winnings (no bonus claimed) and then proceed further.

If you compare the odds of the individual bets, there is also a negative comment. Before you log in, the ratings are higher than when you logged in. I tried this often enough and each time the qutens were lower again. You give the defensive impression that you shouldn't win anything in this casino, only lose.

I will continue to leave my balance and winnings untouched until my account is approved for verification.

Ich bin sehr entäuscht über 22Bet.

Während die Einzahlung schnell und unkompliziert ist, ist wiederrum die Auszahlung sehr komplziert und mühsam. Nachdem ich eine Auszahlung beantragt habe und sie mich darum gebeten haben sich zu verifizieren tat ich diese auch und kontaktierte den Support, wo ich mich den verifizieren muss, da weder ein email oder ähnliches ausgeschrieben ist.

Nachdem der Support mir eine email Adresse gab "Security@22bet.com" versuchte ich eine email dort hinzusenden. Nach 1 Tag habe ich keine Antwort erhalten und fragte wieder den Suport wesshalb die mir nicht antworten. Daraufhin machten sie erstmals sich merkbar das ich den Security Suport mur über eine GMAIL andresse erreiche (ist auch nirgendwo aufgelistet).

Als ich dann mit einer Gmail adresse den Security Support geschrieben habe (mit allen verfügbaren Dokumenten, wie , Ausweis, Wohnort und Selfie), erhielt ich schnell eine Antwort das ich doch noch ein Selfie machen soll mit einer Hand den Ausweis und der anderen Hand mein Handy mit der geöffneten mail von Security@22bet.com. Ich habe viele versuche gestartet und jedesmal gab es eine neue ausrede, dass ich nicht mit der webcam oder das bild nicht kleiner als 1MB haben darf oder eine JPGM dadai sein soll. ICh habe alle vorderungen erfüllt und was sagte mir dann zum Schluss .... Es wird zur weiten bearbeitung an den Spezialisten gesendet und sie melden sich.

Im Grunde genommen werde ich zu allen hingehalten was zu einer positiven Verifizierung führt, wobei alles richtig war.

Ich habe alle schriftbelge und auszüge per screenshot gespeichert und werde wenn nötig auch diese bei der Behörde einreichen.

Dem anschein nach wollen Sie wohl erst das ich das Guthaben und Gewinn verspiele (Kein Bonus in anspruch genommen) und dann erst weiter Forfahren.

Wenn man die Quoten von den einzelnen Wetten vergleicht gibt es dazu auch eine negative Anmerkung. Bevor man sich einlogt sind die Quten höher als wenn man sich eingelogt hat. Ich habe dies oft genug probiert und jedesmal waren die quten wieder niedriger. Man vermittelt defentiv den Eindruck das man in diesem Casino nichts Gwinnen soll sondern nur Verlieren.

Ich werde weitehin mein Guthaben und Gewinn unberührt lassen bis mein Konto zur Verifizierung freigegeben wurde.

This kind of verification is nothing unusual, really, when it comes to online casinos. How long ago have you started this process, if I may ask? We usually give casinos 14 full days to finish the verification. You do need to provide all the documents asked for from the casinos site, in the right format, though. The positive thing is, that the casino communicates with you and gives you the advice how to create the right documents. Try to listen to their advice, so you'll be able to get your account verified soon.

I'm sorry that we can not be of any help when it comes to sports betting, though, as we do not specialize in this section of a casino. Maybe you should take some screenshots of those lowered odds and sent it to the support of a casino, so they can give you some explanation why is this happening.

I hope you will be able to verify your account soon, please keep us updated.

22Bet has always been a good house but from one moment to the next it started to have a lot of problems. Deposits that do not come in, withdrawals take days to become available. It has never taken so long and now it takes at least 4 to 5 days to enter the account. This is very annoying when before it was available within minutes, as it was instantaneous in deposits and there were a lot of technical problems. They should review this urgently as there are already many complaints.

22Bet sempre foi uma boa casa mas de um momento para o outro começou a ter muitos problemas. Depositos que não entram,Levantamentos sepa a demorar dias para ficar disponível. Nunca demorou tanto tempo e agora demora no mínimo 4 a 5 dias a entrar na conta. Muito chato isso quando antes em minutos ficava disponivel tal como era instantâneo nos depósitos e muito problemas técnicos. Deviam rever isso urgente pois já tem muitas reclamações.

May I ask if you have any issues at this casino that we could help you with? Have they explained to you what kind of technical issues they experienced and have they fixed it already? All this information could be really helpful to others, for sure.

Good afternoon. In addition to now constantly delaying withdrawals as much as possible, deposits sometimes don't enter the account and we have to keep sending emails for days because there is zero support. They never solve anything. They always send emails and in casino games they crash, sometimes the amount in the accounts fluctuates or disappears. Bonuses are horrible because if they are reversed and have a considerable value, they remove the value and leave only the value they gave. I got more than €300 in reversal of a €20 bonus, which was a bonus of 50% of the deposit amount that they sometimes give on Wednesdays and my deposit was €40. They keep the excess value of the prizes. Terrible bonus conditions and now the worst thing is that withdrawals are approved and the amounts take 4/5/6/7 days to arrive and there are cases where they wait 15 days. 22bet was a good place but at this moment it has become very bad!

Boa tarde. Além de agora atrasar constantemente os levantamentos sepa ao máximo, os depósitos às vezes não entram na conta e temos que andar sempre a mandar emails por dias porque o suporte é nulo. Nunca resolvem nada. Mandam sempre enviar email e nos jogos de casino travam, às vezes o valor nas contas oscila ou some. Os bônus são horriveis pois se reverter e tiver um valor consideravel eles retiram o valor e deixam só o valor que deram. Cheguei a ter mais de 300€ de reversão de bonus de 20€ que era bonus de 50% do valor do depósito que às vezes dão às quartas feiras e o meu depósito foi de 40€. Eles ficam com o valor excedente dos prêmios. Condições de bônus péssima e agora o pior é os levantamentos serem aprovados e os valores demorarem 4/5/6/7 dias a entrar e tem casos que esperam 15 dias. A 22bet era boa casa mas neste momento Ficou muito má!

Until now I am waiting for a response from 22bet related to the separate withdrawal which is already on the 4th day and nothing has appeared. They always say it takes up to 7 days but what is certain is that in other houses separate withdrawals are taking minutes. They don't help at all and only waste our time.

Até agora aguardo resposta por parte da 22bet relacionado com o levantamento sepa que já vai no 4 dia e nada de aparecer. Dizem sempre que demora ate 7 dias mas o que é certo é que nas outras casas os levantamentos sepa estão a demorar minutos. Não ajudam em nada e só nos fazem perder tempo.

So the one positive thing here is that you always get the withdrawal sooner or later, right?

We always recommend that players read the terms of each bonus beforehand. Only like this can you decide if you want to take the bonus or leave it be. It is always up to you to decide.

Maybe you should try to move to another casino if there are so many issues you experience over and over. What do you think about that?🤔🤷‍♀️

I won around $2.500 recently playing betting and casino, tried to withdraw and got rejected two times, been told to email 22Bet for verification, was asked for ID Card, which i sent, afterwards asked for selfie of ID Card and open email conversation on screen, which i sent, afterwards asked to send last 3 utility bills, which i sent and im now waiting for response. They take 72hours to respond to each mail, its really frustrating, i hope I withdraw my money 🙁

Do you have any update from the casino, by any chance? Was your verification successful? The verification process could sometimes be time-consuming, but it is really important to have it done right in order to withdraw the money.

We'll wait for your reply here and we'll be ready to step in if needed.

Looks like utility bills from electricity passed, since they are asking for driving licence now, i have sent from both sides and now waiting for reply, lets see.

That is great. Please keep us updated. I hope you will be able to get the verification of your account soon.🤞

Today they requested Passport, i have sent them the picture, its getting kinda annonying now...