Bizzo Casino - загальне обговорення (Сторінка 7)

I'm writing to say stay away from bizzo they have held my withdrawals for over 5 days I'm still waiting not happy at all with them no good

Hello. May I ask if you have passed the verification already? Are you in contact with their support? They should explain to you what is actually happening. I can understand that from your point of view it can be frustrating to wait for your money, on the other side, though, the casinos always need to go thru all the documentation and in that case it could be a bit more time consuming. Also if you read some of the reviews from players, over here 👈, you will actually see that their experiences may vary 🙂. Please keep us updated if you have anything new from the casino, and try not to put it down until you'll see what is really happening there. Will wait for the info.

Good morning. I made a deposit of 20 euros at bizzo kazino and they never gave me the free spins! Yesterday they gave me 20 free spins from which I won 100 euros! It doesn't show me as real money but as a bonus and I can't withdraw it ! What's going on with them?

Καλημέρα. Έκανα κατάθεση 20 ευρώ στο bizzo kazino και ποτέ δεν μου έδωσαν τις δωρεάν περιστροφές ! Εχθές μου έδωσαν 20 δωρεάν περιστροφές από τις οποίες κέρδισα 100 ευρώ ! Δεν μου τα εμφανίζει ως πραγματικά χρήματα αλλά ως μπόνους και δεν μπορώ να τα κάνω ανάληψη ! Τί συμβαίνει με αυτούς ;

You know, you should be aware of the bonus conditions in the first place. If you struggle, ask the chat operator os support. They should be trained to explain this 😉

Just shooting now; have you completed the wagering requirement?

Ask the casino, and then we shall see.

I had an account 1 1/2 years ago and had it deleted by support. After this break I wanted to start again because I had a good impression of Bizzo Casino in the past, friendly support and quick payouts. When I created a new account (I asked the old one to be deleted 1 1/2 years ago) I deposited a few hundred euros. I also sent documents for verification. Everything was fine and these were also accepted. Now when I wanted to pay out a multi-digit hundred euro amount, my account was blocked on the grounds that I have several accounts, but how? I had my old one deleted... and Bizzo said he didn't want to pay out all the winnings and credit. You can't contact support either because you always "randomly" lose the connection. The only solution was to call the bank and ask for all payments back because you can't get in touch with support.

ich hatte vor 1 1/2 jahre einen account den habe ich beim support löschen lassen. Nachdieser pause wollte ich wieder anfangen da ich in der vergangenheit einen guten eindruck von Bizzo Casino hatte, Support freundlich und rasche auszahlung. Als ich einen neuen account erstellt habe (alten habe ich gebeten zu löschen vor 1 1/2 jahren) hab ich paar hundert euro einbezahlt. Hab auch dokumente zur verifizierunz hingeschickt. Alles gut diese wurden auch akzeptiert. Nun als ich einen mehrstelligen hundert euro betrag ausbezahlen wollte, wurde mein account gesperrt mit der begründung das ich mehrere accounts habe, aber wie? Ich hab meinen alten löschen lassen.. und bizzo meinte alle gewinne und guthaben nich ausbezahlen zu wollen. Support kann man auch nicht kontaktieren da man jedesmal "zufällig" die verbindung verliert.. einzige lösung war bei der bank anzurufen und alle zahlungen rückzufordernnda man mit den support keinen kontakt aufbauen kann..

Hello. I am really sorry you have found yourself in this situation. It sounds quite tricky to me, so I would like to ask you if the support back then confirmed that they have closed your account? Have you got any prove of that, any confirmation email, let's say?🤔 The reason I am asking about that is to make sure that your previous account was really closed. In that case you could file a complaint and our complaint team could help you with this issue. What do you say? The complaint is free of charge and you can submit it easily by clicking/taping on this link 👈. Let us know, how did it go, please.

Hello, I am a player in the online world and I met bizzo casino. I registered more than a year ago and now I have returned to playing on their platform. A few days ago I won about €80 and they let me withdraw, the problem comes when I win €150 more and they ask me for proof from 1-20-2023 to verify and be able to withdraw the money. I have explained to them a thousand times that I do not have any charges that day, but I do have one of them 3 days later, on 01/23 /2023.They do not provide me with any solution, I have been trying to talk to them for more than a week and it seems that you are talking to a wall. IF YOU DO NOT WANT TO HAVE PROBLEMS WHEN WITHDRAWING YOUR MONEY DO NOT PLAY AT BIZZO CASINO, THEY WILL DO EVERYTHING POSSIBLE TO THAT YOU CANNOT WITHDRAW AND SPEND IT. Besides, the identity document and 2 credit cards were already verified (now 3).

Hola,soy un jugador del mundo en línea y conocí bizzo casino.Me registré hace más de un año y ahora he vuelto a jugar en su plataforma.Hace unos días gané unos 80€ y me dejaron retirar,el problema llega cuando gano 150€ más y me piden un comprobante del día 20-1-2023 para verificar y poder sacar el dinero,Les he explicado mil veces que no tengo ningún cargo ese día,pero sí que tengo uno de ellos 3 días más tarde,el 23/01/2023.Ellos no me proporcionan ninguna solución,llevo más de una semana intentando hablar con ellos y parece que hablas con una pared.SI NO QUIERES TENER PROBLEMAS A LA HORA DE RETIRAR TU DINERO NO JUEGUES EN BIZZO CASINO,HARÁN TODO LO POSIBLE PARA QUE NO PUEDAS RETIRAR Y TE LO GASTES.A parte, el documento de identidad y 2 tarjetas de crédito ya estaban verificadas(ahora 3).

Hello, I'm sorry to hear about your problem at the casino. 

When you say that they don't provide you with any solution, it's certainly not the nicest. 

Nevertheless, the proof they want from you should be a deposit of the given date ? Do I understand that correctly ? 

What does the casino give you as an answer to this issue when you say you've been trying to resolve it for a week ? 

Let me know so we can try to help if possible. 

Hello Jaro. They ask me for proof of deposit on January 20, 2023 at 8 in the morning. I have told them several times not to make a deposit that day, I called the bank to make sure, and they still ask me to make it that day Even so, calling the bank, I asked for my deposit history via email, and their response was null, they basically didn't want to give it to me, I wrote to them 3-4 times and they played dumb. The 5th time they asked me for a lot of information meaningless just to see my complete deposit history, knowing that I had not deposited on that date. I have sent them a lot of proof so that they knew that the account and the owner was me, but they still emphasized that specific date. I told them thousand and one time that I did not make any deposit and that they had the obligation to give me another form of verification. Well, their response was to upload a proof of deposit from the same day but at 7:45 am. Incredible.

Hola jaro.Me piden un justificante de ingreso el 20 de enero de 2023 a las 8 de la mañana.Les he dicho varias veces que no realice un ingreso ese día,llame al banco para asegurarme,y aún así me piden que sea ese día.Aun así llamando al banco,pedí mi historial de depósitos vía e-mail,y su respuesta fue nula,no quisieron dármelo básicamente,les escribí 3-4 veces y se hicieron los tontos.A la 5 vez me pedían un montón de datos sin sentido solo para ver mi historial de depósito completo,sabiendo que no había ingresado en esa fecha.Les he mandado muchísimas pruebas para que supieran que la cuenta y el titular era yo,pero aún así hacían incapie en esa fecha en concreto.Les dije mil y una vez que no hice ningún ingreso y que tenían la obligación de darme otra forma de verificación.Pues su respuesta fue que subiera un comprobante de ingreso del mismo día pero a las 7:45 am.Increible.

Just for info, since I mentioned the problems at Bizzo casino here, I was immediately banned from all bonuses. Now they didn't even give me a bonus of 1200 CZK for progressing to level 11. The chat keeps repeating to me the phrase that it's the casino's decision. The reason given is the same IP address as another player. A pearl at the end. The same IP address came from a player who signed up through my link (my cousin). We were both on the same IP address for a maximum of a minute when my mobile data signal dropped out and I was redirected to the WiFi on which my cousin was located, who lost quite a large amount of money here over the course of a few months. So instead of being rewarded for bringing in a new highroller, the casino rewarded me with a ban on all bonuses. It was at the same time that I wrote here about my experience with Bizzo. So there are 2 possible reasons. But both of them are bizarre, don't you think?

Jen pro info od té doby co jsem se zde zmínil o problémech v Bizzo casino tak jsem byl okamžitě odstaven od všech bonusů. Teď mě dokonce nepripsaly bonus 1200kč za postup do 11 levelu. Chat mi stále jen opakuje frází že je to z rozhodnutí kasina. Jako důvod je uváděn stejná IP adresa jako u jiného hráče. Perlička na závěr. Stejná IP adresa pocházela od hráče který se přihlásil přes můj odkaz (můj bratranec). Na stejné IP adrese jsme oba byli maximálně minutu když mě vypadl signál mobilních dát a byl jsem přesměrován na WiFi na které se nacházel bratranec který zde během pár měsíců prohrál docela velkou částku. Takže místo toho abych byl odměněn za přivedeni nového highroll hráče mě kasino odměnilo zákazem všech bonusů. Bylo to ve stejné době jak jsem zde psal o zkušenostech s Bizzo. Takže jsou 2 možnosti důvodu. Obe dvě jsou ale bizarní nemyslíte?

So if you have a verification problem and the casino keeps repeating the same thing over and over again and you say you didn't make any deposit that day, did you also get a document from the bank that you gave to the casino that clearly shows that you didn't make a deposit at that time ? I think that should be proof enough to avoid being asked to provide such a thing. 

However, if you feel that you are going around in circles and you cannot communicate with the casino, I would recommend you to file a complaint on this link. 

I will also add information in the form of a guide that might be useful if you would like to know what to expect from this process. 

Let me know how you decide. 

Hi, unfortunately the casino has the right to withdraw bonuses from players based on their decision. It can be for any reason, and unless they take it back, you won't do anything about it.

However, did you describe to them this situation that also occurred in the chat? I'm not saying that the casino must have an understanding for this, but at least he would express how the whole thing is.

Ahoj, bohužial kasíno má právo odobrať bonusy hráčom na základe ich rozhodnutia. Môže to mať akýkoľvek dôvod a pokiaľ to nevezmú späť tak s tým nič neurobíš.

Avšak popísal si im túto situáciu ktorá nastala aj v chate ? Nehovorím, že kasíno musí mať pre to pochopenie ale minimálne by si vyjadril ako to celé je.

Yes, I did, but they still denied the receipts that I sent them. I had an income on January 23, 2023 and I sent it to them, but they didn't listen to me either. I will file a complaint.

Si,lo hice,pero igualmente me denegaron los comprobantes que les envié.Tenia un ingreso el día 23 de enero de 2023 y se lo mandé,pero tampoco me hicieron caso.Pondre una queja.

If the casino asks you for something you didn't do, then a complaint is a good step. I was wondering in this context, if someone else has deposited on your account ? 

Anyway, Veronica could also use an answer to her questions so that the whole complaint can move forward. Would that be possible ?

If you find out any new information, be sure to let me know. I'm curious to know how your case will develop. 

I have to withdraw funds, and suddenly it won't let me access the website from any device. All the time it tells me that the page cannot be found, and they tell me that I have to send a capture of the deposit of funds and my debit card. It's exasperating. I'm worried .

Tengo para retirar fondos , y , de repente no deja entrar en la web desde ningun dispositivo . todo el rato me dice que al pagina no se encuentra , y , me dicen que tengo que enviar captura de el ingreso de fondos y de mi tarjeta de debito . es desesperante . estoy preocupado .

Hello.

It is not usual to hear the site has disappeared, but anyway, did you try to provide the documents? It sounds like a common proof of payment option and deposit to me.

Could you perhaps, visit the casino review site and then use the link to access the casino?

Review site 👈

Let me know how it went, please.

good morning I can't collect a ridiculous win

from bizarre casino

after sending all sorts of screenshots proving mine

payments

can you help me

buon giorno non riesco ad incassare una vincita ridicola

da bizzo casino

dopo aver inviato ogni sorta di scren shot comprovante i miei

versamenti

potete aiutarmi

Hello, it looks like you are going through account verification am I right ? What is the problem with your screenshots, did the casino tell you ? You will have to go through this process successfully first to be able to withdraw. How long has your situation been going on ? 

Let me know so I can try to make some recommendations. 

Yes, in fact I have to check the documents

the problem is that they want the last deposit with time date current account and account holder

but I have already contacted the bank and they can't see the time either

si infatti devo verificare i documenti

il problema e' cche vogliono l ultimo deposito con ora data conto corrente e intstatario del conto

ma ho gia contattato la banca e nemmeno loro riescono a visualizzare l ora

these are all excuses for not paying....

sono tutte scuse per non pagare....