Velobet Casino - загальне обговорення (Сторінка 9)

What I understand is that they are doing a totally illegal activity.

Lo que entiendo es que estan haciendo una actividad totalmente ilegal.

Of course I will report where appropriate and attach it to the lawsuit because they ruin the lives of people who suffer from an illness.

Desde luego yo denunciaré donde corresponda y lo adjuntare a la demnda porque arruinan la vida de personas que sufren una enfermedad.

I see that your situation hasn't moved much, but I saw in your complaint that you described more because Kristina needed it. I hope our team can work things out fairly. But it will be important to be patient in this case. 😕

Yes, you can see that here too that the casino still has no license. If a new one is acquired but the casino does not get it, it will still be shown in our review. 

However, the license does not have a direct influence on the safety index, so just because the casino does not have it, it does not mean that it will have a much smaller one from now on. 

Nevertheless, I can see that the casino has a lot of open complaints and if our team finds out that the casino made a mistake and gets black points, then its safety index will change. 

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How can it be that it is reviewed with a 7.2? Not having a license, not having fair play, opening an account to players with gambling addiction, knowing the problem and their players having deposit and withdrawal problems, this does not smell good.

Como puede ser que este reseñado con un 7,2? no teniendo licencia,no teniendo juego limpio abriendo cuenta a jugadores con adicción al juego sabiendo el problema y sus jugadores teniendo problemas de depósitos y retiros esto no huele bien.

They can deposit and keep the players' money and take it away.

Pueden depositar y quedarse con el dinero de los jugadores quitárselo.

It's frustrating that these companies, even though they're part of the same group, operate separately to dodge negative reviews. They use this separation to their advantage, allowing problem gamblers to sign up on their other sites, effectively keeping the money flowing in despite the issues.

Casino guru should be always standing up for players and lumping Santeda into the one entity and forget their affiliation money

Oh and never bother raising the complaint with the CeG, useless and these are their prized horses

You are absolutely right in what you say and they have already advised me to do it in a way that until now I was unaware of and that they have advised me can give very good results with these companies but this is not going to stay that way.

Tienes toda la razón del mundo en lo que dices y ya me han asesorado para hacerlo por una vía que hasta hora desconocía y que me han aconsejado puede dar muy buenos resultados con estas empresas pero esto no se va a quedar así.

Don't bother putting complaints and reviews here, they have closed it because they say that I do not provide proof, explain to me if this is not clearly saying that they closed it for me due to gambling addiction and read by them velobet.com and I have sent them the email and they reply by closing my account

No se molesten en poner quejas y reseñas aquí me la han cerrado porque dice que no aporto prueba explíquenme si esto no es decir claro que me la cierren por adicción al juego y leido por ellos velobet.com y les he mandado el correo que me contestan cerrando me la cuenta

I have already answered this question once, or rather it has already been mentioned. Here is a guide to how we review casinos so you can take a look and find out a lot of useful information.

I think what you say is not quite right: "Casino gurus should be always standing up for players and lumping Santeda into the one entity and forget their affiliation money". 

It's not at all about whether we get money out of something, it's about trying to resolve everything fairly. If you had a casino and the players were trying to bend the rules or other things like that, would you also be of the opinion that someone should always side with the players ? We don't stand on either side, but we are a mediator who tries to look at things objectively and help whoever is in the right. 

In your case it was clearly explained by Kristina. She demanded evidence from you and you failed to provide it or it was incomplete. That made it difficult to decide differently than she did. She also told you that if you are willing to provide full evidence, you can reopen your complaint. 

I don't think there is anything more to add.

I ask, according to you, is this not evidence?

It is perfectly acceptable for a lawyer to communicate it to them in any way. They read it and they even replied to me with an email and for you it is not worth it. I think that what you are hiding something is you. This smells bad but very bad and that you don't There's more to talk about, nothing, neither you nor anyone else is going to silence me as long as the law is on my side. velobet.com opens accounts for Spaniards with gambling addictions, knowing their problem and having problems with deposits and withdrawals, in addition to not having a license, that's not the case either. It matters as clearly documented whether you like it or not.

Pregunto según ustedes esto no son pruebas?

para un abogado está perfectamente acreditado que se lo comunique sea el modo que sea ellos lo leyeron incluso me contestaron con un correo y para vosotros no valen ?yo creo que lo que ocultais algo sois vosotros esto huele mal pero muy mal y eso de que no hay más que hablar nada no me vais a callar ni vosotros ni nadie mientras la ley este de mi lado velobet.com abre cuentas a Españoles con adicción al juego sabiendo su problema y se tienen problemas con depósitos y retiros además de no tener licencia eso tampoco importa así de claro documentado guste o no guste.

If Kristina was going to help you, she needed to see a lot more. For example, the screenshot you posted in your last reply has another message that was written by the casino and we can't see it there anymore, and that can be also important information. If Kristina needed more and you kept sending her something similar, then she can't know 100% if the casino hasn't also advised you how to close it. 

Once again, if you provide everything that is needed, you can reopen the complaint and we will try to help you.

However, I am glad that a lawyer can assist you based on such information, and I hope that you will be able to resolve the problem. Although I think that if he needs to see, for example, the whole chat, you will give it to him, as you should have done here. 

I have the email that they sent me confirming the closure of my account on February 25 at 6:37 p.m. and I sent it to Kristina after, as you can see in the screenshot, I have informed them, therefore, if or if they are there and they give duly informed because they respond to me with a closing email, I think it is quite clear

As it is clear that here they say that they do not accept Spanish players and they open two accounts for me that do not allow me to make a complaint for this reason and everything is duly documented but the one who is hindered is me, I'm sorry but this is no longer deceiving me anymore, maybe I'm wrong but this smells very bad and yes lawyers do help because they were informed even by chat and responded by email.

Tengo el correo que me mandan ellos confirmándome el cierre de mi cuenta el 25 de febrero a las 18:37 y asi se lo mande a Kristina después de como pueden comprobar en el pantallazo haberles informado por lo tanto si o si ellos están y se dan debidamente informados porque me responden con un correo de cierre creo q está bastante claro

Como está claro que aquí dicen q no aceptan jugadores españoles y a mí me abren dos cuentas que tampococo me permiten poner queja por este motivo y todo debidamente documentado pero al que le ponen trabas es a mi lo siento pero esto ya no me engaña más alomejor estoy equivocado pero esto huele muy mal y sí abogados les sirve porque ellos fueron informados aunque sea por chat y respondieron por correo.

And it seems very strange to me that no action is taken against these types of casinos here.

Y me parece muy raro que no se tomen medida contra este tipo de casinos aquí.

Hi there. Im reading through these threads and just thought id have a say here. Vincente2013 I just want to make you aware these casinos will not be getting way with it. I am in a very similar situation to yourself. However i am raising a big legal battle. Its going to take time but my chance seem very good from the converstions i have had. Im fighting for all deposits back. Velobet have refused to make this easy so from the conversation i have had with my legal representative they have been very positive i will also be fighting for compensation aswell. I have to be careful not to go in tomuch detail but stay strong and keep fighting.