Mega Dice Casino - Досвід гравця відхилив виграшні ставки.

Hi Team,

I had countless issues where winning bets would be rejected please see screenshot and losing bets would be accepted. It’s a very glitchy bug and I expect a refund for this. It was a total of $2500 in bets that it happened to.

Dear sati725,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any supporting evidence, such as screenshots or videos, possibly your game history with the exact time of the incident along with any relevant communication to veronika.f@casino.guru? Have you stopped playing right after the incident?

Meanwhile, please check our article explaining "How slot machines are programmed" https://casino.guru/how-slot-machines-work-math#how-are-slot-machines-programmed and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.

Please understand that without any supporting evidence, we can’t proceed further with this case as it would be close to impossible to confront the casino.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Veronika

hi I’ve emailed it!