CryptoReels Casino - загальне обговорення (Сторінка 2)

Hi, I would like to ask you a question offline. Can you send me your email @ casino.guru

Thanks

Radka, You should read all the user reviews from all the casinos and base the casinos reputation, rating on players that are experiencing problems in realtime.. Some of the casinos that I played at have 30 unsolved complaints but meanwhile they have a perfect reputation? how could that be?...

Hello,

Allow me to demonstrate on Cryptoreels. We get several factors into consideration such as:

In this case, there is currently no open complaint as well as not a single one in total.

If you would like to ask about a different casino, please do so in its thread. I will try to provide an aswer.

Thank you.

I would like help.

I'm from Brazil and I had winnings with the free spins. I would like to know how to withdraw my winnings. Because it appears that my account is prevented from accessing the cashier part.

Gostaria de ajuda.

Eu sou do brasil e tive ganhos com as rodadas gratis.gostaria de saber como conseguir retirar meus ganhos . Pois esta aparecendo que minha conta esta impedida de acessar a parte do caixa.

Hello,

sadly, you should ask the casino's staff, try their live chat saying something like"How can I withdraw my winnings, please?"

Please keep in mind that you may need to deposit first to be able to withdraw any winnings. I'd also suspect some max cashout limit when it comes to winnings coming from the bonus.

Thank you for your reply and sorry for the delay in coming to thank you. All went well. Received my winnings of 150 dollars. And the servers are excellent!

Obrigada por sua resposta e desculpe a demora em vir agradecer. Deu Tudo certo .recebeu meus 150 dólares ganhos . E os atendentes são excelentes!

Hello,

I'm happy you let us know 🙂 no need to worry.

It's always nice finding a reliable casino.

Do you still play there, I wonder? Have you visited any other great casinos in the meantime?

Radkaaaaa!!!?

weeeaaaa!!!

Cryptoreels Casino has not pay me for a tournament wining is only 100 dollars American but I’m so surprised everything was working well for a while with them until now I read the "small and limited" T&C and there is no reason to hold my winnings there are not in my account yet after 6 hours that the tournament ended…

at this point I’m just paranoid maybe but I don’t have a good feeling…

Heyyyy!

Uhm, I would not say you're being paranoid, more likely, it's just your troublesome experience taking control for the moment...

If I may, I think after just several hours it is too early for real doubts, hm? 😉

Let's give the casino a few days to catch up with your victory first. Have you by chance received any sort of official confirmation stating you had actually won? This is usually the first step 🤔

Let me know 💚

Oh, and where are my manners now? Great congratulations to you!!!✨🐱‍🏍🙌

Mmm.. . I have a screenshot…

but no other confirmation

they told me on the chat that they are having a software update andas well first they say it may take up to 2 days to contact me via email "with my winnings"

they have been very polite but I was so frustrated anyways cuz I’m so afraid because of the very first comment the first agent I talked said something like: "let me check if there is no a limit on the payouts for this"

i was like: uh? What do you mean?? Limit of payouts??

then she never mentioned that again, but that scared the crap out of me!! Lol!!!

Not again please!!! Lol…

Oh my!!… I just wrote the bible of responses to you and I think there was a glitch and didn’t go through… lol!!!!!

Oh no! Sorry I was just a page back on the forum there is my response… lol!!

Yay!!!!

problem solved!

look!

ooff! Big scare! I’m such a a a…"scaredy-cat" now… lol!

thanks for your support dear Radka!

it’s all that counts!

luv,

Lili.

Raaaaaadkaaaaaa!!?

guess what???

now this issue got worse, they have double-paid me cuz the system added automatically the win Just recently after the manager had added manually the founds, I email him letting him know that, but the complication is that I was just playing my tournament and buying add ons without noticing I was using the overpayment money I used less than 10 dollars because I should’ve have at least 100 more right but I only have 90-something left and I was confused because actually I should’ve have near nothing or nothing at all left, so I checked the history and yes, I confirmed, I have been pay double almost at the end of my current (running) tournament playing time.

weeeeeaaaaa!

I just can’t caught a break!

lol!

the worst part is that I’m in first place again! What if they cancel my tournament participation??? Weeeeaaaaa!

I’m so annoyed!!… worried and afraid!!…

I'm here, Lili.

Keep your head cool. Take a deep breath.

Inform the casino, then allow them some time to deal with it. Hm? I'd say acquiring the winning prize twice is actually a better kind of issue. Just remember that a few hours back you were quite worried whether you get something at all. 😉

Try to be patient and do not worry too much.

Mistakes happen sometimes, don't let that get over you 🙏😉💚

Keep me up to date 🤞🤞

Radkis!!?

(If I can call you a nick name now, is the way I "baby talk" to people I like) heheh…

sorry I didn’t updated you again earlier , all good now !! I called the casino on the phone and explained, they fixed the problem! Right away and I even got prized with extra 25 dollars for my troubles they deducted most of the money but didn’t take the whole 100 dollars they left 25 in my account to play with and they just said "carry on".. keep playing..hehe!

yay!!

I’m so happy!!

you’re my real guru Radkis! You keep me calm in the madness…

cuz you are cool as a cucumber…

I wonder if you actually had ever freak out?? Never??

lol you’re so awesome!

wanna be like you when I grow up!

haha!

😂 I haven't laughed like this in a long time!

The important thing is that the problem is gone now. Keep smiling! You deserve that!

Honestly, I have to say that you praised me a little too much, and if it goes to freaking out, I think I had my good portion when I was younger! 😊 For now, I try to be a little more patient and empathic, which are sometimes my weak sides.

Thank you for these beautiful words - when you grow up one day, you better be yourself. 😉💚