0x.bet Casino - загальне обговорення (Сторінка 2)

This is the T&C 56 b/c, 57 and 62 at 0xbet:

56

b) development of strategies aimed at obtaining unfair winnings;

c)fraudulent actions against Casbit Group N.V. or its payment providers;"

and paragraph. 57 of the Company`s Terms and Conditions: "In case of reveal one or several such actions on the part of the User or other similar actions, 0xBet reserves the right to cancel the user account and suspend all payouts to the User. ...".

Moreover, by not informing any of the company’s representatives about this vulnerability, you have violated paragraph 62 of our Terms and Conditions: " Should the User becomes aware of possible errors or incompleteness in the software, he/she agrees to refrain from taking advantage of them. Moreover, the User agrees immediately to report of any such error or incompleteness to Casbit Group N.V. Should the User fails to fulfil the obligations stated at this clause and abused the results of such errors or incompleteness, Casbit Group N.V. has a right to full compensation for all damages related to the error or incompleteness, including any damages incurred as a result of the respective error/incompleteness and the failed notification by the User.".

I dont recognize myself at all breaching these T&Cs at all. They have gone rouge.

Hi, according to what you shared and said, it seems quite strange to me. So the casino has accused you under section 62 yes, where you should report some technical error if it occurs and not win out of it ? Also, do you have any idea what it was and did you get any further explanation ? 

I think if not and the casino does not respond and you feel you did nothing wrong, then the most sensible thing to do would be to file a complaint.

Do you think it's worth a try ?

Hi,

Strange indeed. I had no intention in my gameplay or deliberate action made to take advantage of any technical error. I don’t recognize myself in their accusations as I have no idea what they can be suspecting me of. I have made no profit from any error at their site, as my (small amount of) winnings had been madein a honest way. I had a very big balance at 0xbet which they might had an interest of keeping, at any cost.

Yes I understand what you're saying, so as you mentioned, if he had no idea that you'd done anything wrong I'd definitely file a complaint. I think the casino should have a relevant response in situations like this, so at the very least maybe our team will find out, if you go for it. 

Hi, you couldn't submit a user review because it was the holidays and our mode for submitting them was to avoid receiving too many of them. Everything should be working normally now. 

As for the complaint, you still can't submit it ? Do you have a specific problem with this casino ? 

the casino solved my problem in a good manner .truly there are some good casinos out there who do care for players .

Well, I'm glad that everything was solved without problems in the end. May I also know what was the issue you were dealing with ? 

And how did you manage to solve this problem ? 

Замовив зняття коштів, пройшло 48 годин, за їхнім регламентом повинно бути зняття, але гроші на рахунок так і не надійшли. Я пройшов усі верифікації, вони відповіли поштою так: «Наш фінансовий відділ розглядає всі заявки на зняття один за одним у режимі живої черги. Вони розглянуть ваш запит і перевірять все в найкоротші терміни, можете бути впевнені в цьому. Якщо виникнуть проблеми або знадобиться додаткова інформація, ми також негайно зв’яжемося з вами та надамо подальші інструкції, тож вам не доведеться про це хвилюватися».

I ordered a withdrawal of funds, 48 hours passed, according to their regulations there should be a withdrawal, but the money never arrived in the account. I went through all the verifications, they responded by mail like this: "Our finance department reviews all withdrawal requests one by one in live queue mode. They will review your request and check everything as soon as possible, you can be sure about that. If there are any issues or more information required, we will contact you right away as well and provide you with further instructions, so you won't have to worry about it."

Sadly, this is a very usual situation, especially at the beginning of the year. Vacations, illnesses,.. etc. resulted in the delays. It's, however, positive that the casino keeps you notified.

I bet you won't be fond of the 14 full working days we allow casinos to complete the verification and process the payment when a complaint gets submitted.

Hopefully, it won't take too long. Keep us updated.

Renamed to BC Coin (bccoin.bet) by Luckywayz Limited B.V.

(also redirects to albion.bet from a UK IP which is licensed in costa rica, probably just an attempt to get uk customers without risking their new company)

both 0xbet/bccoin still functional and using same account system. seems only a matter of time before they send out emails regarding the change and turn off the old sites

Also sent to our dedicated Data Team - thanks! 👍