Dear Schittko91,Thank you for sharing your experience with us. We appreciate it a lot!On behalf of the BetiBet team, I would like to apologize for the delay. On request of the platform, your account undergoes additional verification. Unfortunately, we can not influence this process as well as we cannot speed it up. Therefore, the answers you get are the same. However, we would like to emphasize that we are always in touch with you and as soon as there is any update, you will be informed via email.We truly hope for understanding from you in this case, and wish you a good rest of the day!With Love,BetiBet Casino.________________________________________________________Dear mr. Schittko91,We are sorry for keeping you waiting for so long. On request of the platform your account is under additional verification, and as much as we would love to help you out and speed up the process, it is out of our responsibilities. Therefore, we can not provide you with new information, since we are waiting for it as well as you. Moreover, we do not want to mislead you, and due to this, you always get almost the same answers. However, we would like to emphasize that we are always in touch with you and as soon as there is any update, you will be informed via email.We hope for your understanding, and wish you all the best!With Love,BetiBet Casino.
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Hello there once again, mr Schittko91!

We are truly sorry to hear about your situation.We are doing everything possible, however, it takes more time that it was first expected. Due to this, we kindly ask you to wait for a while more. Unfortunately, we can not provide you with the exact time frame since as well as you, we are waiting for a response from the relevant department regarding additional verification. In order to avoid misleading and false statements, the answers you get are almost the same, however, we want to emphasize that we are always in touch with you, and sincerely answer all your questions, operating the available information regarding it.

We hope that this will be solved soon and hope for your understanding.

Best Regards,
BetiBet team.