Neospin Casino - загальне обговорення (Сторінка 3)

Would you like to write a review where you can describe your experience from playing at this casino, maybe? Here is the link, if you wish to do so.😉

Hi, I'm Monica from Australia, and I highly recommend Neospin Casino login https://neospin.pro. It's a fantastic online casino with a great selection of games and an awesome user experience. Give it a try—you won't be disappointed!

Hello, what you appreciate most on this casino ? Have you ever had successful withdrawal here ? Which games are you favourite ? 😀

This casino makes a serious and good impression. But only until you want to withdraw something.

The verification process is designed in such a way that it takes forever and involves a lot of effort. But you can get through it in a few days or weeks.

Then you think you're almost done, but here too it's negative.

At the beginning, the withdrawals are always rejected, with various reasons given. When you then agree with support how you want to withdraw, you quickly realize that nothing is happening. After weeks of patience, I ask support again and they tell me to be patient and wait a little longer.

Then, quite unexpectedly, you get an email saying that the payout has been cancelled.

This game has been going on for over two months now and I still haven't seen a cent. The support only gives standard answers and doesn't help at all. The support kept saying the same thing, that you should pay out again. This has happened about five times now and two months have passed. The reason given is that my payment service provider has not confirmed the deposit. However, it is a crypto transfer that does not require confirmation. Everyone knows that you can simply send crypto to a wallet or exchange with the correct address.

Which is why I strongly advise against playing at Neospin.com.

This is an official complaint!

Dieses Casino macht einen seriösen und guten Eindruck. Allerdings nur so lange bis man etwas auszahlen möchte.

Der Verifizierungsprozess ist schon so aufgebaut das es ewig dauert und mit großem aufwand verbunden ist. Aber da kann Mann sich in einigen Tagen oder Wochen durch kämpfen.

Dann glaubt man, jetzt ist es fast geschafft, aber auch hier negativ.

Die Auszahlungen werden zu Beginn immer wieder abgelehnt, mit verschiedensten Begründung. Wenn man sich dann über den Support einig wird, auf welche Weise man auszahlt, wird man schnell merken dass gar nix passiert. Nach Wochen Geduld Frage ich also im Support noch mal nach dort sagt man mir ich solle geduldig sein und noch etwas warten.

Dann, ganz unverhofft kriegt man eine Mail, dass die Auszahlung abgebrochen wurde.

Dieses Spiel geht jetzt schon über zwei Monate und ich hab immer noch keinen Cent gesehen. Der Support gibt nur standardisierte Antworten und hilft überhaupt nicht. Der Support sagte immer wieder dasselbe, dass du noch mal auszahlen sollst. Das ganze ist jetzt ungefähr fünf mal passiert und zwei Monate sind ins Land gegangen. Es wird als Grund angegeben, dass der Zahlungdienstleister von mir die Einzahlung nicht bestätigt. Allerdings ist es eine Krypto Überweisung, welche keine Bestätigung bedarf. Jeder weiß, dass man einfach auf ein Wallet oder eine Exchange mit der richtigen Adresse Kryptos hinschicken kann.

Weshalb ich dringend abrate bei Neospin.com zu spielen.

Das ist eine offizielle Beschwerde!

This is really way too long to wait for the withdrawal, and I suggest you file a complaint here with our team. We will investigate the matter and hopefully soon learn what exactly is going on there.

What do you say? Will you go for it?

Please follow this link and explain everything well.

We'll keep close eye on this case.

There is a good selection of games but it seems to me that you only get

win high money range with 3-5€ you can win, less than that there is nothing to do

They advertise with fastest payout well there are faster

man hat eine gute Spielauswahl mir kommt es aber vor als würde man nur i

hohen Geldbereich gewinnen bei 3-5€ kann man gewinnen drunter ist nix zu machen

Sie werben mit schnellster Auszahlung naja es gibt schnellere

Thank you for this observation, or experience, I could say.

So, how long did it take for your withdrawal to arrive, if you don't mind me asking, of course?

Just had the best most scariest ride of my life. Bee playing with neospin for a couple of months. Verified, small wins (300) went through within 48 hours. Then I won 5,000 and a day later 4900, took 7 days. Was terrified for 7 days but went through. It’s so gut wrenching, the wait, are they going to pay it, have I been taken to heaven then to hell 😂.

I Will add I contacted them daily via email, expressed my fears, told them I would continue to play in good faith while waiting. Do not cancel your withdrawal, be patient as excruciating as it feels at the time. They do appear legit.

Hi, I'm very glad that despite your bad feeling you have received the money so far without any problems, if I understand correctly. You still have another active withdrawal there, right? When did you enter that one?😀

Both have been paid. Yes despite my bad feeling all been paid. I submitted one on the 5th of Feb (5000 dollars ) and one on the 7th (4900) and both were paid into my account on the 12th, processed by Neospin on the 11th. So very fast really, it was just that the smaller wins were within 48 hours , so I was worried. Very pleased that they always responded because they knew I was panicking, told me not to worry and it would be ok, and it was. Just paid all my bills 😁🙌🙌🙌

It’s still the casinos responsibility to ensure your deposits are safe, and processed immediately for the player to play. And it’s the same thing for the withdrawal process, they are 100% obligated to pay the player their money, and chase it up with the 3rd party provider…

When players make deposits and withdrawals, they are using the Casinos payment methods..

The players do not ask the casino to use their own method to complete the transaction.. The casino provides options, the players adhere to these options and in most cases already have Visa cards, crypto wallets etc.. They are verified by the casino, not the 3rd party, as it’s got nothing to do with them, it’s the casinos responsibility to protect the players account information at all times….

The 3rd party merely facilitates the transaction…

The casino stalling tactics are a joke, and when you reply to your users as I’m assuming, and correct me if I’m wrong, you are allowing this process to take place assuming the players don’t know what the hell a transaction process is, and who is ultimately responsible for it…

THE CASINOS ARE RESPONSIBLE AT ALL TIMES FOR YOUR DEPOSITS AND WITHDRAWALS AND THEY ARE NOT TO USE THE 3rd PARTY STALLING TACTIC… NONE OF THEIR CASINO LICENCES WOULD BE AWARED TO THEM IF THE GAMING AUTHORITIES WERE MADE AWARE OF THIS AT THE TIME

Hello,

Am I supposed to add something to that? You addressed the post to my 1-year-old response to the other player, so I can't tell.

I’m new to the platform so no don’t worry about it

I dont know how the payments work but if i withdraw 300 it takes a few hours, 5 000 takes a few days.

If you take $300 and it takes a few hours, that’s the process right there…

A transaction is just that, a transaction.. There are no extra bells and whistles that need to happen, it’s just one reason and one reason only for that to take a few days..

I thought maybe it does to a different area is over a certain amount of money. It was annoying because you do feel like they are holding it to see if you reverse the payment.

Oh, I see. Thanks.

A small detail, perhaps: Unless we are discussing cryptocurrency, it is not very fact-based to compare deposits to withdrawals. I am just saying. The mechanism is not the same, despite what many players think.

have a good one, and welcome!

Thanks for the welcome,

ok now you have got my attention. Does your comment, when referring to a currency withdrawal, more or less say, I have no fact based explanation about the process? I wasn’t really comparing deposits and withdrawals, so not sure how you have come to this conclusion…

What I did say about both forms of transactions however was this! Casinos have a payment portal on their apps and websites that players use For both deposits and withdrawal transaction.. They offer the players various ways to make these transactions happen… It’s the casinos full responsibility to keep players information safe, and the money as well for that matter.. When a player makes the withdrawal, they have a verified account where the casino will transfer their winning. The casino has all of the players details for each and every process, and it’s solely between the player and the casino when making a withdrawal, you don’t get to contact the third party they claim is holding up the process.. This is because you made the withdrawal from the casino, from their cashbox portal.. Under the casinos License, they are fully obligated to pay the player the winnings, and if their payment provider ( third party) is taking their time, the casino is the one who is meant to then forward the money to the player and wait on their payment provider to reimburse them…

They can write in their rules, which most don’t, all they like about this third party, which is possibly breaching their license agreement when they stall payments to players…

A little while ago I had won a little money, and straight away I did 5 separate transactions to withdrawal my winnings… The very next day I had 4 of these transactions in my account but one went missing.. Later that day I won again, and that day I had those winnings, then the next two days I had 4 further withdrawals as I had a great run.. But this one transaction, was still no where to be seen… remember I made 5 withdrawals in less than 10mins as I was allowed to… There was 4 withdrawals with the same amount and the fifth one a smaller amount… So tell me, how does transaction #4 go missing, 1,2,3 & 5 all hit my account and so did those others I mentioned..

I was told it takes 3 to 5 days, it’s the payment provider, and the list goes on.. Needless to say I did get the final payment.. But to say I have no fact based explanation, isn’t entirely correct…

The casino can have the money in your account straight away, in a few hours, in 12 hours, or when ever they feel like paying you this money..

it certainly doesn’t take two weeks and that isn’t normal as you guys seem to tell the players for some reason…

But I will admit there is always an underlying factor for the casino, taking their time giving you that money… When the casino decides to show you on the portal it’s been processed, and the payment provider is the one holding it up, so they don’t look bad, it’s not entirely the case..

But all good, you got my attention mate, I love a good laugh

Hello,

I see. LOL deserved - I should be more specific, but I felt like it was not the right time - lesson learned.

I was talking about what it takes to initiate withdrawal from the player's side and then what is needed to authorize payment from the casino's side. (KYC, history and gaming checks, flag, AML, finance dept working hours, 3rd party payment providers, and so on..)

Once more, though, I'm not entirely sure you actually prefer to discuss these differences further or not.

So, I guess it will be better to wait for your opinion. No pressure.