Fortune Galaxy Casino - Виграш гравця було відкладено та вимагає додаткових комісій.

I deposited $58 and in the end I won $20,000. All together I won over 120,000. Although I just want my $20,000. I have not been able to get this. please help me get my money!

I tried to upload the screenshot of my proof but this site won't allow me to send it to u.

I was told that if I paid the 1% of my winnings then my money would be released to me so I did that which was $270.

After I paid the $270 I was told I had to pay $312 for taxes. This is crap! I want my winnings or @ least the amount I deposited back!

My family works with an fm radio station & I am going 2 tell the world what scammers you are this is not right! So please do what is right!

Dear bushmanpam29,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience.

The practice of requesting multiple deposits, to pay for taxes or similar reasons, and the need to deposit to get a higher VIP level to be able to withdraw a higher amount are practices of scam websites, which you'd best avoid. Check our article warning about scam practices of similar websites here: https://casino.guru/scam-casinos-warning

We regret to inform you that Fortune Galaxy is a scam casino, and unfortunately, any claims of winnings from this site are highly unlikely to be genuine. Proceeding further or attempting to claim your winnings may expose you to risks, including the potential loss of personal or financial information.

For more details, you can read our comprehensive review of Fortune Galaxy on our website: https://casino.guru/fortune-galaxy-casino-review

We strongly advise you not to continue any interactions with this site and to avoid sharing any sensitive information. If you have already provided such information, please take immediate steps to secure your accounts and monitor them for suspicious activity.

• Could you please share a screenshot of your account with an active balance?
• Could you please share with me your communication with the casino supporting your claims? Send emails or chat transcripts to my email at veronika.f@casino.guru, or post screenshots here

Thank you very much in advance for your reply.

Best regards,

Veronika

Dear bushmanpam29,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Dear bushmanpam29,

Thank you for your emails. Unfortunately, as I mentioned earlier, Fortune Galaxy is a scam casino that uses deceptive tactics to manipulate players. This includes offering high free bonuses, creating an illusion of significant winnings, and then imposing unreasonable barriers when you attempt to withdraw.

Regrettably, any winnings claimed from this site are not legitimate, and pursuing them further could expose you to additional risks, including potential misuse of your personal or financial information.

We strongly advise you to discontinue any interactions with this site immediately. If you have shared sensitive information, please take steps to secure your accounts and closely monitor for suspicious activity.

I will mark this complaint as "unresolved," which will negatively affect the casino's rating and serve as a warning to others. While this doesn’t resolve your situation, it may help prevent others from falling victim to similar scams.

In the future, always verify a casino's legitimacy through thorough research and player reviews before making deposits. Please don't hesitate to contact us if you encounter issues with other casinos—we’ll do our best to assist you.

Thank you for your understanding.

Best regards

Veronika