Betika Casino - У гравця виникли технічні проблеми.

Every time an error has to occur the stake has to be deducted from my account .... it like everyday ..I have sent screenshots to the support team and no action has been taken.

Dear Hezron,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any relevant communication between you and the casino? My email address is petronela.k@casino.guru. How much do you reckon should be disputed amount?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear Hezron,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.