24betting Casino - Виведення гравця затримується.

I am requesting for withdrwal from 2 days but i am not getting any answer from anyone

please help me out how to contact 24betting.com

please help me to withdrwal my money

itz my request

Hello Pradeep,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue. Please allow me to ask you a few more question before we would move forward with the case.

Is this the first withdrawal request from the casino? Did you provide all the verification documents and is your account verified? Is the casino still in touch with you?

Please note that we usually recommend to wait at least 14 days before the money would arrive on your account.

Please also forward any relevant proof or communication between you and the casino to nikolas.b@casino.guru

Looking forward to your answer and I hope we will be able to help you resolve this case.

Regards,

Nick

Casino.guru

Dear Pradeep V,

We haven't hear from you in a while. Please note that if we won't get any respond within the next 7 days, the complaint will be rejected.

Y do they take so long to accept the withdrawl request

again i am facing the same problem

they take 3 hours time to accept the withdrwal request but after three hours also they wont accept any request

and morover if we complaint they wont even reply to our mail

See this is my new transaction id 3399816

i requestd for new withdrwal an amount of 25000 on 25th October at 3:15 PM but its 8:35 PM but stil they have not accepted my payment request , so i have cancelled the old withdrwal and again i have requested for new withdrwal an amount of 25000 on Oct 25 @ 8:45 pm

New withdrwal transaction id is 3399816

so i request do the favour for my new withdrwal request

Dear Pradeep V,

Please do not cancel your withdrawal requests that fast. As I told you before, wait at least 14 days for the payment to be processed. No way your withdrawal will be ever processed just within a few hours. Please keep your current withdrawal request up and wait for 14 days as I recommended.

Regards,

Nick

I want to close my complaint as my complaint is resolved

Dear Pradeep V,

Thank you very much for letting us know that the issue has been resolved, we gladly hear that. Please do not hesitate to contact us if you will come across any other trouble in the future, we will do our best.

Regards,

Nick

Casino.guru