Spinanga Casino - загальне обговорення (Сторінка 10)

Now that's perfect news. After all, the wait was worth it and you are not the first one to get the money after a long time. The casino probably has a lot to deal with, since it takes them at least 2 weeks. The important thing is that you finally got the money and you can be happy and not have any worries. 

I'm honestly delighted. 🙂 ☘️🤗

I hope it will be like this and I won't have a problem on my next download

Ελπίζω να γίνει έτσι και στην επόμενη αναληψη μου να μην έχω πρόβλημα

Oh right, then we'll have to be patient because our team will be investigating everything and we'll see what they find out if the casino doesn't tell you anything. Unfortunately, there's nothing more to do. 😥

A good move I think, if you don't know how to proceed and you have provided everything that was needed. We'll see if we can help you, and I hope so. If you have anything new definitely let me know.

Anyway, did the casino tell you why it was rejected ? 🤔

Hello, unless the casino tells you that verification is required, you don't have to do it. But on the other hand, it's an essential thing to do in almost every casino. However, sometimes casinos ask for it from the player later, so maybe you will go through this process, just not now. 🙂

No, nothing. I send them a lot of E-Mails and write a lot of times with different guys in Live Chat and they say 'We send you E-Mail' cause they can't see what is wrong. But I never become an E-Mail or answer..it's so hard, I wait now 22 days since withdrawal process and 11-12 days since first verification process for answers and have send them all what they need. Don't know what is wrong 🙁

Same for me. Funny, is that because we come from Germany?

Bei mir das gleiche. Komisch, liegt das daran das wir vielleicht aus deutdchland kommen ?

I deposited via a streamer link and know from several people there that some of them didn't even have to be verified or had no problems at all even though they also come from DE. The fact that it takes a long time seems to be normal there, but not that long and especially not with problems like this. Hope that clears it up, after reading through the things here everyone actually still gets their money, let's hope we get that too..

Habe über einen Streamer Link eingezahlt und weiß von mehreren Leuten dort, dass die teilweise nicht mal verifiziert werden mussten oder gar keine Probleme hatten obwohl sie auch aus DE kommen. Das es lang dauert scheint dort normal zu sein, aber nicht so lang und vorallem nicht mit solchen Problemen. Hoffe das klärt sich, wenn man sich hier die Sachen durchliest haben ja eigentlich alle ihr Geld noch bekommen, hoffen wir mal dass wir das auch noch kriegen..

My transaction history is always not approved. I've sent bank statements countless times, then the transaction itself from my bank, bank card and everything is always silently rejected. I don't get any emails saying something is wrong or what exactly they want.

Bei mir wird immer der Transaktionsverlauf nicht genehmigt. Hab zig mal Kontoauszüge hingeschickt dann die Transaktion selber von meiner Bank, bankkarte und alles aber wird immer stillschweigend abgelehnt. Ich bekomm auch keine e Mails wsd falsch ist oder was sie genau haben wollen.

How does one deposit? And ascension?

Με ποιον τρόπο κανείς κατάθεση; Και αναληψη;

Me too, I deposited there with Crypto, Mifinity and Bank and have now sent them all the histories, statements and transactions (also individually) since January even though I only deposited in February/March. Well, let's see if we can get our money and if they can help us here.

Bei mir auch, hab dort mit Krypto, Mifinity und Bank eingezahlt und denen inzwischen alle Verläufe, Auszüge und Transaktionen (auch einzeln) seit Januar geschickt obwohl ich sogar erst Februar/März eingezahlt habe. Naja, mal schauen ob wir unser Geld bekommen und die uns hier helfen können..

And since when have you been trying to get one?

Και από ποτέ προσπαθείς να κανείς αναληψη;

Withdrawal request was made 22 days ago, verification was activated 12 days ago

Auszahlungsantrag ist 22 Tage her, Verifikation wurde vor 12 Tagen freigeschaltet

Keep us informed if there will be some problem, for sure.

I don't think there will be a problem, why would there be?

δεν νομίζω να υπάρξει πρόβλημα , γιατί να υπάρξει;

Just try to be a bit more patient, and our team will do their best to help you out, for sure.

Does the document have the right format? Usually the casinos ask for a .pdf format of documents. It actually happened a lot of times, when this was the reason for rejecting the document. The casino should be able to get the explanation about this to the player, but unfortunately, in many cases, they just simply don't provide any. Try to check the format and let us know, please.

Yes I wait, I mean the team from Spinanga and not you with the negative things, not understand wrong.

There is an image or a PDF file. So it can't be because the identity check and proof of address have already been approved.

Da steht ein Bild oder eine PDF Datei. Also kann es daran nicht liegen da ja schon die Identitätsprüfung und der adressnachweiss so genehmigt worden sind.

So today I got an answer and it really has to be a PDF file. I've sent it off now. I'll let everyone know how it goes

So heute hab ich Antwort bekommen und es muss wirklich eine PDF Datei sein. Die hab ich jetzt losgeschickt. Ich sag allen bescheid wie es weiter geht