Godbunny Casino - загальне обговорення (Сторінка 3)

The complaint is not over yet so let's wait for its full resolution. Whether or not the casino will pay you is not yet certain. I just wanted to say that we don't have to jump to conclusions.

The complaint has been closed and I expect a heavy penalty on the casino's rating regardless of the CEG's decision for the fraudulent conduct found.

Accusing a player of duplicate account fraud and confiscating deposits and winnings when I have never played a Euro at this casino before is disgusting and immoral.

My lawyer tracked down the owner of the casino who ironically also happens to be a lawyer.

Il reclamo è stato chiuso e mi aspetto una forte penalizzazione sul rating del casinò a prescindere dalla decisione della CEG per la condotta fraudolenta accertata.

Accusare un giocatore di frode per account duplicato e confiscare depositi e vincite quando non ho mai giocato prima d'ora un Euro su questo casinò è disgustoso e immorale.

Il mio legale è risalito al proprietario del casinò che ironia della sorte sembrerebbe essere pure un avvocato.

Without a decision by the regulator, the casino will not be penalized for the time being. If you come up with a result that will be positive for you, obviously then it will happen. If it wasn't up to the regulator and we were of the opinion that the casino was at fault, which according to Jozef's response I think it might be, then it would be penalized if the complaint was closed. 

So that's the way it's going to go for now and we'll have to wait and see what you find out.

The authority has not yet made a final decision. In the meantime, as I imagined, the casino has lost its CEG license

In theory, should he still respond to the complaint or since he is no longer regulated by them, can they no longer intervene?

L'autorità non ha ancora deliberato la decisione finale. Nel frattempo come immaginavo il casinò ha perso la licenza CEG

In teoria dovrebbe rispondere lo stesso al reclamo o non essendo più regolato da loro non possono più intervenire?

I asked Jozef who dealt with your complaint. It's a complicated situation but I would say the procedure could be as follows. Since according to the complaint the CEG has already given a decision and they are inclined to say that the casino did not provide enough information, I would try to wait for a final decision if there is one. If you don't have a clear opinion yet, I would try to communicate with them, but from what you wrote, I have a feeling that the position has already been taken. If nothing happens and no one responds to you, then get back to us and we will reopen the complaint and deal with it with the understanding that we are also on your side and the complaint will be dealt with accordingly. 

Can it be? 

I'm waiting until the end of this week and if I don't get a response from CEG I'll let you know (they haven't responded for 20 days).

I wanted to avoid legal action because it takes longer, although in that case I would also be compensated for moral damages.

Anyway, I've already taken action for that too. My lawyer will soon send a notification to the casino owner who ironically is also a lawyer apparently (KP)

The fact remains that to this day this casino is committing the crime of fraud.

Aspetto la fine di questa settimana e se non arriverà una risposta dalla CEG ve lo farò sapere(sono 20 giorni che non risponde più).

Volevo evitare la via legale perché ci vuole più tempo anche se in quel caso mi farei risarcire anche i danni morali.

Comunque mi sono già attivato anche per quello. A breve il mio legale invierà una notifica al proprietario del casinò che ironia della sorte è pure un avvocato a quanto sembra (K. P.)

Resta il fatto che ad oggi questo casinò sta commettendo il reato di frode.

So I'm curious what will come out of the whole situation in the end. I can see that you don't leave anything to chance, but we'll wait for some time to see if you get an answer or not. 

The CEG continues to not deliberate the decision. It has been three weeks now that it has not responded. I hope there is nothing behind it. The fact is that I do not intend to wait any longer.

At this point I asked for the complaint to be reopened just to formalize the casino's final decision.

If he is not willing to pay the winnings he will at least be penalized but above all he will take responsibility for legal action on my part.

La CEG continua a non deliberare la decisione. Sono ormai tre settimane che non risponde. Spero non ci sia sotto qualcosa. Sta di fatto che non ho intenzione di aspettare ancora.

A questo punto ho chiesto la riapertura del reclamo giusto per formalizzare la decisione finale del casinò.

Se non sarà disposto a pagare le vincite verrà almeno penalizzato ma soprattutto si prenderà la responsabilità di un azione legale da parte mia.