Winna Casino - загальне обговорення (Сторінка 8)

You're lying, damn it, you blocked my account a month ago, you paid me back, you know better than anyone else, not just me, but why you did this to the user. You can never lie.

Sasibet

The real scammer is the Winna site. I think you didn't understand well and you wait like me. After a long time when you have won well, they block your account. This happens to all users because after the scam, the site collects all the money. I assure you that they tell users to find higher-ranking people who have a lot of deposits so that you can get a bonus. It's really funny.

Emely1806 that's my username, I have all the screenshots if you need them

Emely1806 ese es mi usuario, tengo todas las capturas de pantalla si las necesitas

@Kamui Please provide your Winna username. There is noone registered under "Sasibet" or "Kamui" on our website and therefore I'm unable to check the situation here.

You account was involved in fraudulent sports betting but of course you will be able to withdraw the left balance in your account before we will close the account. Please request a withdrawal with the remaining balance so I can confirm this for you and solve it 🙂

You've really made a mockery of me. You blocked me yourselves and now you claim I don't even have an account. Honestly, you are a professional scammer. It's not just me—you've blocked the accounts of many other users as well. So now, since it has come to this, I am gathering all the evidence from the users whose accounts you scammed and blocked, and I will take action against you.

You make up an excuse for all accounts to block them. Your fraud and theft are completely obvious to everyone. There are many users on the way who will take action.

OK please provide me with your username so I can check what happened to your account. There is no way to assist here without a username.

But how come you're involved in fraudulent betting? Is winning fraudulent? I only bet on corner kicks, I don't understand!

I have already requested a withdrawal through the SOLANA network, it appears approved by you but it has not reached my account, I want to talk to the chat and you have already blocked me from the chat because you immediately cut me off, I have already requested the other one through USDT bet-20 of 300, but the one of 46 has not arrived, what do I do if you do not answer my chat?

Pero como que involucrada en apuestas fraudulentas? ganar es fraudulento? solo apuesto en tiros de esquina, no entiendo!

Ya solicite un retiro por medio de la red SOLANA, aparece aprobado por parte de ustedes pero no llego a mi cuenta, quiero hablar al chat y ya ustedes me tiene bloqueado del chat porque de inmediato me cortan, ya he solicitado el otro mediante USDT bet-20 de 300, pero el de 46 no me ha llegado, que hago si ustedes no me contestan el chat ?

Now I receive an email after more than a month that my account is under review and that I must wait 5 more days, please let me withdraw my money and go to another platform that values its customers, with such good reviews that they had in all the forums where they were more serious and did not affect customer satisfaction so much, I assure you that they would have millions of customers already because apart from all this, at least they care about answering my messages in this forum.

Ahora me llega un correo después de mas de un mes que mi cuenta esta en revisión que debo esperar 5 días más, por favor déjenme retirar mi dinero e irme a otra plataforma que si valore sus clientes, con tan buenas reseñas que tenían en todos los foros donde fueran mas serios y no afectaran tanto la satisfacción de los clientes les aseguro que tuvieran millones de clientes ya porque aparte de todo esto al menos se preocupan por contestar mis mensajes en este foro.

I sent you the username several times. I only have one account with the same username. You blocked it a month ago and didn't pay me. Now you're saying it doesn't exist. What kind of person are you that you don't pay a user's money and block their account?

The only username you provided was "Sasibet" which has no account on our platform. Please provide a valid used username if you expect an answer and support here.

Dear friend, my account and username were my first email address, which I said you blocked for more than a month now and didn't give me my money when you made my account inaccessible so that I couldn't do anything or take any action.

Ok so what's so hard about providing that username or email address so I can check the case for you?

In the meantime, can you please approve my withdrawal? You told me to withdraw before they block my account.

Mientras tanto, puedes aprobar mi retiro por favor? me dijiste que retirara antes de que bloqueen mi cuenta

Done. All balance was withdrawn now. Account got closed.

But the withdrawal still appeared pending, when you approve it, because it was pending and has not arrived

Pero el retiro aparecía aun pendiente, cuando lo apruebas, por que quedo pendiente y no ha llegado

Retirement has arrived, and I appreciate your efforts. See you later.

Ya llego el retiro, de igual forma agradezco su gestión. Hasta luego

I see.

However, it is incorrect to claim that a casino has "no right" to terminate an account when there is no remaining balance—because the player lost $375 a month without being able to make a single withdrawal. So much for the truth if you ask me. If you see it differently, that's fine.

The player in question created a false impression that the casino is obligated to give him a chance to win because he was unable to attempt a withdrawal. That was the point. And we could not change that. There was not even a disputable balance. 🙁

I believe your situation is different, and again, I ask that you politely prove your "truth" in the complaint. Here on the forum we are merely trying to discuss things and respect each other point of view. But if someone is not capable of doing that and keeps pushing others with his point of view only, he is not in the right spot.

I understand that for some reason you are not happy with this casino. I respect that. However, if you accuse anyone of something unfair in a decent community, you also have to explain that, not to mention have reasonable proof—hence the complaint.

I have been saying the same to all dissatisfied players.

Hello,

The information regarding the promotion is interesting, and I believe it may explain why many people feel dissatisfied. Could you kindly help me understand the problem with the promotion rules, please? You don't have to, of course; I am just trying to understand the challenges. Perhaps the casino representative may gain helpful insights too.

Thank you for stepping in.