NolimitWay Casino - Гравець вважає, що виникла затримка із виведенням коштів

Hello,

I have not received my money yet. I made a request for withdrawal on 14th of august. They told me that it usually takes 1-3 days to process this payment. Maybe you can help me. It seems that they only solve these kind of problems, when you make a complaint.

Best Regards

Dear player,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.

Thank you in advance for your patience and understanding.

Best regards,

Complaints Resolution Center

Important Notice:

Casino.Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino.Guru and does, do not share any information.

We only contact players through this official complaint thread or via @casino.guru email addresses. Always check the sender’s domain and verify your resolver’s email by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Hello, I'm still waiting for the money, they haven't sent me anything yet, only the confirmation process. And I'm already nervous that nothing will happen.! They should send me I'm waiting for my withdrawal in the amount of: €287.23 in the system banktransfer.

I'm writing to you to officially report an unresolved problem with Nolimit Way casino

And receipt and reported that it will be credited to the account 1-3 the next business day. But to date I haven't received my winnings.! I've contacted Nolimit Way support several times and only received vague answers stating that the matter is being investigated. And the answers are repeated and the payment here.maan unprocessed

Such a lack of solution and transparency is unacceptable.! I now seriously ask your platform for help in resolving this issue and quickly paying out my winnings.!

I am contacting you regarding my pending withdrawal of €287.23 submitted on 14.08.2025 at 20:25:23 via bank transfer.

According to the withdrawal policy stated on your platform and confirmed multiple times by your support agents, withdrawal requests are processed within 1–3 business days, daily from 09:00 to 21:00 (GMT+3), including weekends. As of today, it has been more than five business days, and I have not received the funds nor a valid explanation for the delay.

I have communicated with multiple agents, and I was recently told that the expected payout date is 25 August. This contradicts your own stated rules and is not acceptable, especially without any official justification or communication explaining the cause of the delay.

Let me be clear:

I have fulfilled all requirements from my side.

No additional documents or verifications have been requested.

The payout delay is exceeding your advertised timeframe.

I am now formally requesting that you process my withdrawal immediately, or at the very least provide a detailed and transparent explanation for the delay. If this issue is not resolved promptly, I will be forced to:

File a formal complaint with the relevant gaming and financial authorities.

Share my experience publicly to inform other users.

Please take this matter seriously and ensure that the funds are released without any further delays.

Sincerely

Dear [Casino Guru Staff Member's Name],

Thank you for your response and for taking the time to look into my complaint regarding NolimitWay casino.

I would like to emphasize that I submitted a withdrawal request on 14.08.2025 at 20:25:23 in the amount of €287.23 via bank transfer, and to this day the payment has not been processed.

According to NolimitWay’s own stated rules and repeated responses in their chat system, withdrawals are supposed to be processed within 1–3 business days. However, this timeframe has clearly passed, and I have been in daily contact with their support since then — only to receive the same repeated answers, such as "please wait," or that there are "technical difficulties."

They have now postponed the estimated payout date to 25 August, which is more than 11 days after my withdrawal request. This is not acceptable, especially when their policy says payouts are processed daily.

I am exhausted from communicating with the casino every single day without any progress or honest explanation. As a player, I believe I have the right to access my own funds without unnecessary delays.

I also noticed that there are already 14 other complaints about NolimitWay on your platform, which further proves that this is not an isolated incident.

Therefore, I kindly ask for your active intervention and support in resolving this matter. I truly hope Casino Guru can help escalate this issue and ensure the casino fulfills its obligations.

Thank you in advance for your assistance.

Sincerely

Dear Dominika,

Thank you for your response and for explaining your general policy regarding withdrawal delays.

However, I would like to clarify some important details specific to my case.

I submitted a withdrawal request of €287.23 via bank transfer on 14 August 2025 at 20:25:23. According to NolimitWay’s own rules and direct communication in their live chat, they state that withdrawals are processed within 1–3 business days — and this has been confirmed multiple times by their support agents.

As of today, more than 5 business days have passed, and my withdrawal is still not processed. I have been in daily contact with their support, but they keep repeating the same scripted responses and now say that the expected payout date is 25 August, which is more than 11 days after the original request. That clearly goes against their own stated processing times.

I can also confirm that:

My account is fully verified (KYC completed),

No further documents have been requested,

The withdrawal request has been accepted on their side.

Because of this, I respectfully request that you do not treat this as a standard case, as the casino is clearly failing to meet its own policies and is providing vague, repetitive responses without resolution.

I kindly ask you to consider intervening before the full 14-day waiting period ends, especially since there are already multiple complaints (14+) about this casino on your platform. I sincerely hope Casino Guru can help ensure they process my withdrawal in a timely and fair manner.

Thank you again for your

Dear Dominika,

Thank you for your reply and for explaining your policy regarding payout delays.

However, I would like to clarify a few important points:

I submitted my withdrawal request on 14.08.2025 at 20:25:23 in the amount of €287.23 via bank transfer.

According to NolimitWay’s own terms and repeated responses from their live chat, withdrawals are processed within 1–3 business days.

Today is already 20.08.2025, which means that more than 5 business days have passed, and my withdrawal is still not processed.

I have been in contact with the casino support daily, and they keep giving me the same repeated responses without any real progress.

They now claim that the new payout date might be 25 August, which is 11 days after my request, with no valid explanation.

My account is verified, no additional

documents have been requested, and nothing is pending from my side.

I fully understand your suggestion to wait up to 14 days in general cases. However, I believe this situation is different. The casino clearly states 1–3 business days, and they are not honoring their own stated rules. Furthermore, I have seen that many other players (at least 14 complaints) have reported similar payout delays from NolimitWay.

Because of this, I kindly ask you to consider escalating or monitoring this case earlier than the 14-day mark. It is very frustrating to deal with a casino that ignores its own terms and keeps players waiting without transparency.

Thank you very much for your support, and I hope for your understanding and possible intervention.

Kind regards

Dear Dominika,

Thank you very much for your reply and for taking the time to review my complaint.

I completely understand your general policy regarding waiting up to 14 days before intervening. However, I would like to highlight that in this case, NolimitWay casino explicitly states in their own terms and chat communication that withdrawals are processed within 1–3 business days.

I submitted my withdrawal request on 14.08.2025, and I have been in daily contact with their support team since then. Despite my continuous attempts to receive a clear explanation, I have only received repeated and vague replies, such as "please wait" or "technical difficulties." Now they are saying the payment may be processed on 25 August, which is 11 days after my request — far outside of their own promised timeframe.

To date:

My account is verified.

No additional documents have been requested.

I have followed all procedures correctly.

I am grateful for your support and hope Casino Guru can assist in resolving this issue as soon as possible.

Sincerely

Dear Casino Guru Team,

I am still waiting for my withdrawal of €287.23 via bank transfer from NolimitWay casino. So far, I have only received confirmation that the withdrawal request is being processed, but no actual payment has been made, and this situation is causing me significant concern.

I am writing to officially report this unresolved issue with NolimitWay.

I was given a receipt and told the funds would be credited to my account within 1–3 business days, but to date, I have not received my winnings. I have contacted NolimitWay support multiple times, but the responses have been vague and repetitive, simply stating the matter is "under investigation," without any real progress or clarity.

This lack of transparency and resolution is unacceptable.

I kindly ask for your serious intervention and support in resolving this matter quickly so that I can receive my rightful winnings without further delay.

Thank you very much for your assistance.

Sincerely

Dear Dominika and the Casino Guru Team,

Thank you for your previous responses and for taking the time to look into my complaint regarding the delayed withdrawal at NolimitWay casino. I appreciate your support and guidance during this frustrating process.

I want to provide a detailed explanation of my situation in hopes of clarifying the urgency and severity of this issue.

On 14 August 2025, I submitted a withdrawal request for €287.23 via bank transfer through NolimitWay. According to the casino’s official policy and repeated statements from their support team, withdrawals are processed within 1 to 3 business days. However, as of today, it has been over 11 business days and I have yet to receive my funds

During this time, I have been in daily contact with NolimitWay support, yet their responses have been vague and repetitive, generally stating that the issue is "under investigation" or citing "technical difficulties." Despite my patience and multiple follow-ups, no clear explanation or concrete progress has been communicated.

The casino’s lack of transparency and failure to honor their stated processing times is very concerning. This delay significantly impacts me financially and emotionally. I am unable to access my own money, and the prolonged waiting without resolution is causing me stress and frustration.

To summarize:

My account is fully verified; no additional documents or actions are pending from my side.

The withdrawal request was made well beyond the normal 1-3 business day processing window.

The casino has not provided any valid reason or timeline for the delay.

I have contacted their support team numerous times without meaningful resolution.

NolimitWay’s current estimated payout date has been postponed multiple times, with the latest being 25 August 2025, which is unacceptable.

Given these facts, I kindly but firmly ask Casino Guru to intervene urgently on my behalf. I need your support to ensure NolimitWay processes my withdrawal immediately and to hold them accountable for their failure to meet their own terms.

I have also noticed multiple other complaints against NolimitWay on your platform, which suggests this is a recurring problem that needs attention.

I value the integrity and reputation of Casino Guru as a trusted mediator between players and operators, and I hope my case can be resolved quickly with your assistance.

Thank you very much for your understanding and help. I look forward to your prompt response and support.

Thank you very much for your understanding and help. I look forward to your prompt response and support.

Sincerely

Urgent: Withdrawal Still Not Processed – Request for Immediate Intervention

Dear Dominika and Casino.Guru Support Team,

Thank you for your response and for explaining the usual processing times.

However, I want to emphasize that my withdrawal request has been pending since 14th August 2025, and as of today, no funds have been received in my bank account. I have fully complied with all KYC requirements and have cooperated with the casino throughout the process.

While I understand that delays can occur, the continuous postponement and repeated explanations are causing me significant distress. I kindly but firmly request your immediate intervention to help resolve this matter as soon as possible.

I appreciate your support and hope for a swift solution.

Sincerely

Dear player,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.

Dear player,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Dominika
Casino.Guru