Legiano Casino - Обліковий запис гравця закрито.

They closed my account without informing me, the casino simply told me that the casino no longer operates in Greece!!!!

The amount I have inside is 131,000.

And of that money, I only got 1,500 before they closed my account!!!!!

Μου έχουν κλείσει το λογαριασμό μου χωρίς να με ενημερώσει το καζίνο απλά μου είπε ότι δεν παίζει άλλο το καζίνο στην Ελλάδα!!!!

Το ποσό που έχω μέσα είναι 131.000

Και από αυτά τα λεφτά έχω πάρει μόνο 1.500 πριν μου κλείσουν το λογαριασμό!!!!!

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear Paketo,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Could you please confirm whether you are a new player, or advise how long you have been a participant at the casino?
• When exactly did you receive the notification regarding the closure of your account?
• Prior to losing access to your account, did you complete the verification process?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards

Petra