Проблеми з казино з ліцензією Anjouan – відсутність нагляду та підзвітності?

I wanted to raise some concerns regarding Anjouan-licensed online casinos and see if others have had similar experiences.

Many of these casinos claim to follow strict licensing rules, but there are serious issues that seem to be ignored by the licensing body:

1. Restricted Countries Ignored:

Players from restricted countries can deposit and play without any problem.

However, if they win, casinos suddenly enforce their Terms & Conditions and use the player’s location as an excuse to confiscate winnings.

2. Suspicious Transactions:

Deposits often appear under random company names on credit card statements, raising questions about transparency and even money laundering practices.

3. Lack of Oversight:

Anjouan appears to prioritize collecting fees from casinos rather than enforcing compliance with their own rules.

Complaints are often dismissed or not taken seriously, leaving players with no real protection.

4. Unprofessional Communication:

When concerns are raised publicly, their responses often come off as defensive and unprofessional, attempting to deflect blame rather than addressing legitimate issues.

On LinkedIn, they have even been reported to mock or insult users who raise concerns instead of handling complaints properly.

Questions for the community:

Have you had similar issues with Anjouan-licensed casinos?

Do you think this licensing body is just a money-making scheme without proper enforcement?

What steps can be taken to protect players from such situations?

If you’re facing similar problems, you may also consider posting about your experience directly on LinkedIn, as it seems to get their attention, although their responses have been dismissive so far.

Would love to hear your thoughts and experiences. It seems more transparency and accountability are desperately needed in this area.

#OnlineCasino #AnjouanLicense #PlayerProtection #CasinoScams #OnlineGambling #LinkedIn



We always try to help with any issues our users are experiencing, if possible. And so we hope for the fair play as from the casino site, so from the players side as well.

Especially if the situation described at point 1. of your post appears, we are on the players side, and we believe that the casino should implement software that doesn't allow players from restricted countries to sign up and deposit.

Hopefully we'll be always able to help our users in such kinds of situations.

Hello, you say that casinos should block players from those countries. So why do you argue when there are complaints that this is not enough for a refund?

Hallo, sie sagen, dass Casinos spieler aus den Ländern blocken sollten. Wieso argumentieren sie dann bei beschwerden, dass das nicht für eine Rückerstattung ausreicht?

I am not quite sure what you mean here to tell you the truth.

The post was meant for someone else, I believe.

Hello, I meant the Casinoguru complaints handlers. There are several cases of players who wanted to reclaim losses from Anjouan Gaming casinos. However, the complaints were closed with the argument that this should not be a reason if the country is not allowed.

Hallo, ich meinte die Casinoguru Beschwerden bearbeiter. Dort gibt es einige fälle von Spielern, welche Verluste von Anjouan Gaming Casinos zurückgefordern wollten. Die Beschwerden wurden jedoch mit der Argumentation geschlossen, dass dies kein Grund sein soll, wenn das Land nicht erlaubt ist.

Hello,

I guess I understand your concern, so I'd like to provide an explanation.

That's because we approach this situation as follows:

"It is not acceptable to let players gamble if a casino knows that they are from a restricted country and if the casino plans to refer to the rule about restricted countries whenever a player requests their first withdrawal. This is completely against the rules of fair play, as the casino is knowingly letting a player wager money without a chance to actually win something in return.

Many casinos claim that this is difficult or impossible to implement into their systems, but it is simply about comparing the player's country of residence with the list of restricted or allowed countries; therefore, we do not consider it to be that difficult on a technological level."

https://casino.guru/fair-gambling-codex-for-casinos#restricted-countries 👈👈

Following the same logic though: if the casino treats players from restricted countries the same way as players from allowed countries and pays out winnings accumulated in accordance with rules, such player is not entitled to a refund because the casino did not use the fact this particular player comes from restricted countries as an excuse for voiding the winnings afterwards.

I hope this is what you have been asking about.Let me know whether it makes good sense to you, please.

The Anjouan Gaming Authority is worth nothing. They recently changed their License terms stating that they will no longer provide support to casino players from restricted countries. This means that if a casino operates illegally or violates its own T&C by accepting players from restricted countries nothing will happen.

How I see it is that the Anjouan Gaming Authority is only set up for the show to give players the false belief that this casino is fair and reliable. At the end of the day most casino operators under their license are former Curacao licensees that prefer to continue their operations under easy terms instead of applying for the new Curacao license which is a bit more strict then the previous one.

The only advise I have is that if you are not sure if the casino operator is legal in The Netherlands or any other country you are from (and yes sometimes I happens to me too to get lured in believing they are legit) the best you can do is to deposit with a debit card/credit card to be able to recover your losses if the casino fails to pay out your winnings and refer to their T&C. Until now it is a risk the casino has calculated in their business model.

Totally right. Ajouan is a joke.