Wildsino Casino - загальне обговорення

Good morning,

I think I fell into a trap...

As I am on day 4 of waiting for withdrawal approval from Wildsino1.com

On the site they write that there is up to 3 days of waiting

Their responses everyday are "we're happy to let you know it's in the queue for processing"

Καλημέρα,

Νομίζω πως έπεσα σε παγίδα...

Καθώς είμαι στην 4η μέρα αναμονής έγκρισης ανάληψης από το Wildsino1.com

Στο site γράφουν ότι έχει έως 3 μέρες αναμονή

Οι απαντήσεις τους καθημερινώς είναι "είμαστε στην ευχάριστη θέση να σας ανακοινώσουμε ότι είναι στην σειρά για επεξεργασία "

I should add that I sent them the identification documents myself and they replied that so far they are not needed

Να προσθέσω ότι τους έστειλα από μόνη μου τα έγγραφα για την ταυτοποίηση και μου απάντησαν ότι μέχρι στιγμής δεν χρειάζονται

Hi there!

Despite it being hard to deal with, I would stick with what the casino already told you. As far as I understood the situation, your account does not need to be verified, but on the other hand, the withdrawal is delayed because there are others in the queue.

Let me, however, ease your pain a bit: According to our review, this casino is midsized, which may explain the delay. Let's say the bigger the casino is, the better chance a common withdrawal request will be handled quite easily. Additionally, its Safety index is decent, which means this casino will very likely pay out the winnings.

Try to calm down, ask regularly about the progress, and keep us posted, please. Even though I remain optimistic, it won't hurt staying in touch and ensuring all ends well.

All good!

I got the approval and I'm waiting for the collection

Όλα καλά!

Πήρα την έγκριση κ είμαι στην αναμονή της είσπραξης

That is great news!

Sometimes we worry for nothing. Right?🙂

If you like you could be the first to submit a user review for this casino about your experience and how would you rate it. What do you say?

Here's the link if you wish to do so.

Tell me now, please. Are you going to continue playing in this casino?🤔

I'm also waiting for a withdrawal from this casino. I requested on Monday and it's supposed to be processed in 3 business days but I'm still waiting. All they keep saying is that there's a delay without giving a timeline for resolution of the issue. I'm very frustrated.

Hi, in that case I would try to wait some more time. I know that when a casino gives you a timeframe it is not nice if they don't meet it but we also give casinos 14 days to send money to the player. 

Anyway, was it necessary for you to verify or not? Is this your first withdrawal? 

If nothing has changed and you had no information and the casino ignored you, we will try to help you.

Hello, I requested my first withdrawals from wildsino a while ago, but unfortunately nothing has happened yet. Every time I am told to be patient, but I am slowly losing patience. To be honest, I am starting to doubt that I will ever get the money, it has been almost 2 weeks now and that is not normal.

Hallo habe vor einiger Zeit meine ersten Auszahlungen bei wildsino beantragt, leider hat sich bis jetzt nicht ergeben. Jedes Mal wird gesagt ich soll mich gedulden aber die verliere ich langsam. Ehrlich gesagt Zweifel ich langsam das ich das Geld noch bekomme, ist jetzt bald fast 2 Wochen her und das ist nicht normal.

I don't know if I should verify myself, which probably means it will take longer, please help

Thanks

Ich Weiss auch nicht ob ich mich noch Verifizieren soll, was wahrscheinlich auch heisst das es noch länger dauert bitte um hilfe

Danke

Hello. You have been very patient; that's really cool.

I'd say if your account needs to be verified, the casino should tell you in the first place. Yet based on what you said, I feel the lack of communication prevents the progress. How about you file a complaint against the casino through our Resolution Center? It is free, so no risk involved.

If you're interested, please go through this guide 👈 Should get you prepared. I'll be here to help you out with any struggles or questions, don't worry.

Hello, thanks for the quick reply, I will wait another 1 or 2 days otherwise I will file a complaint.

Hallo danke für die schnelle Antwort, ich warte jetzt noch 1bis 2 Tage ansonsten werde ich eine Beschwerde einreichen.

I asked again today how long it would take and I got the same answer every time.

habe heute noch mal gefragt wie lange es noch dauert, und das ist jedesmal die selber Antwort.

That is quite reasonable but I can see that if you keep getting the same answer, then eventually it will end up in a complaint anyway. I probably wouldn't hesitate to go ahead so that our team can investigate the situation sooner. 

I am waiting from payment of 175 euros since Friday (03.07.56 am) when i applied. Hopefully casino pays me and its not a scam. As per casino rules they have within 72 hours to process my request and send me the funds I am owed. I will come back on this should payment not go through by Tuesday morning.

May I ask which payment method you used for your withdrawal, please, and if your account is fully verified there?

Surely keep us informed about everything. I hope all will go smoothly.

Hello, sorry I'm only getting in touch now, I've received all my payouts.

But thanks again for the help here.

Hallo sorry das ich micht jetzt erst melde, habe alle meine Auszahlungen bekommen.

Aber nochmals vielen Dank für die Hilfe hier.

Thank you for the update. It is always the best to inform your complaint resolver as well.

Here's the link to your complaint where you can do so.

Still waiting to be paid and no request for verification ha-s -been made. Deadline for 3 days finishes tomorrow at 3.07.56 as it will make 3 full business days. payment should be visible tomorrow. If not paid I will upload the documents to prove that I am owed money by the site.

Well, to tell you the truth, we give casinos 14 full days to proceed with the payment before we can intervene in any case. So, even if you upload all the documents, which by the way is really unnecessary, and only if you file a complaint and you are asked to do so, it will be important to do, we need to wait for the 14-day time period to pass.

Have you tried to get in touch with the support and find out the reason they haven't paid you yet?

Which payment method did you use for your withdrawal?