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They have been under maintenance for more than 2 days and they do not give you any information and they do not know when it will return, it is a fraud

Tienen ya más de 2 días supuestamente en mantenimiento y no te dan ningún tipo de información y que no saben cuando volvera es un fraude

Hello bugui12,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Diamante Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Do you have any balance on your casino account? Did the casino inform you in advance regarding the maintenance or how long will it last?

Looking forward to your answer.

Regards,

Nick

This is how my account is verified and it has everything in order tmb I have 10 bets open and they never notified me in advance of its supposed maintenance and it's been 3 days and they don't even say what progress they have been lousy

Así es mi cuenta esta verificada y tiene todo en orden tmb tengo abiertas 10 apuestas y nunca me notificaron con anticipación de su supuesto mantenimiento y ya van 3 días y no dicen ni siquiera que avance llevan pésimo

Hello bugui12,

Can you please advise if the website is working since? Also did you ever play casino games there or only sports betting?

Dear bugui12,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed based on the above mentioned reason.