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Somebody help me? I can't withdraw my money I won, they are scamming me

Alguien que me ayude? No puedo retirar mi dinero que gane, me están estafando

Sorry about the situation you have found yourself in. Could you provide some more details, please, so we can better understand the issue, perhaps? Is it related to your complaint, is that right? Will wait for your answer.

Yes look

Si mira

Friend, it is written in the withdrawal conditions. I know because I read it all... it says the following...

8.10.3. For new users, access to withdrawals is possible only after 3 total balance replenishments for any amount, starting from the minimum.

you can see here too..

https://lucky-get.com/article/terms_and_conditions

amigo ahi en las condiciones de retiro esta escrito. lo se por que me lo lei todo... dice lo siguiente..

8.10.3. Para los nuevos usuarios, el acceso a los retiros es posible solo después de 3 reposiciones totales de saldo por cualquier monto, comenzando desde el mínimo.

puedes ver aqui tambien..

https://lucky-get.com/article/terms_and_conditions

Have you already withdrawn money after depositing 3 times?

do you have proof?

tu ya has retirado dinero después de depositar 3 veces?

tienes pruebas?

No friend, I was about to deposit. but I read the conditions and well... I guess you played the soccer games

No amigo estuve apunto de depositar. pero me lei las condiciones y bueno.. supongo que tu jugaste los partidos de futlbol

Besides brother, no one knows more than me what is happening to me old man, first they say one thing and when you do that thing they take out another and another so that you can't withdraw, you don't understand me, first they told me that I had to make a single real deposit to withdraw

I did it and now they get at least 3 and when I do the 3 they will get at least 5 and that's how they're going to take it, if I put it or complain it's for something it's not in vain, I tell you, have you already withdrawn? You're sure?

Aparte hermano nadie sabe más que yo lo que me está pasando viejo, primero dicen una cosa y cuando haces esa cosa sacan otra y otra para que no puedas retirar, no me entiendes, primero me decían que tenía que hacer un solo depósito real para retirar

lo hice y ahora sacan que 3 mínimo y cuando haga los 3 saldrán como que mínimo 5 y así se la van a llevar we , si lo pongo o me quejo es por algo no es en vano, te digo tú ya has retirado? Estas seguro?

I'M JUST SAYING THAT IN THE TERMS AND CONDITIONS IT SAYS THAT. OF THE 3 DEPOSITS..

LOOK HERE... https://lucky-get.com/article/terms_and_conditions

READ PARAGRAPH NUMBER 8.10.3.

SOLO DIGO QUE EN LOS TERMINOS Y CONDICIONES DICE ESO. DE LOS 3 DEPOSITOS..

MIRA AQUI... https://lucky-get.com/article/terms_and_conditions

LEETE EL PARRAFO NUMERO 8.10.3.

If I read it brother, the only thing that happens is that this is how it is, you make a requirement and they make a new one, you make the new one and another one comes out and that's how they take it away, apart from the fact that, as I say, support almost never answers and when they ask them If you complain, they close the chat and ignore you, they don't send emails at all, neither when you register nor when you deposit anything, they don't have a permanent contact as such and, well, they are just strange things...

Si lo leí hermano, solo lo que pasa es que así es, haces un requisito y te sacan uno nuevo, haces el nuevo y sale otro y así se la llevan, aparte de que como te digo, soporte casi no contesta nunca y cuando les reclamas te cierran el chat y te ignoran, no envían correos para nada ni al registrarte ni cuando depositas nada, no tienen un contacto fijo como tal y ósea son puras cosas extrañas…

And why didn't you deposit? What was it that didn't convince you?

If I bet on pure soccer games and made 49,000 mxn, it is a good amount to let them keep it just like that.

Y porque no despositaste? Que fue lo que no te convenció,

si yo aposté en puros partidos de futbol e hice 49000 mxn es buena cantidad para dejar que se la queden así nada mas

Thank you for the answer. As I go thru the posts here in this thread, I saw that the user kjcm3101 has written here in his post, that they have a rule about the deposits. Have you read the terms before depositing there, by any chance? We always advise to read them, to prevent any further issues.

May I also ask, if I understand correctly, that you were not playing the casino games, but betting on sports? We don't have a branch dealing with sports betting yet, so if this is the case, you should inform our complaint team about that, as well. Just do so easily on this link, please, so they have all the information needed.

Please let us know about any news regarding this.

As I read, if you bet with the $50 bonus when registering you must make the first deposit of $50, the other 2 deposits are a minimum of $35, as you will see it is a lot of money, at least for me to make the 3 deposits, friend. I also have money that I earned with the bonus. But I have not been able to withdraw because of the same thing that happens to you.

Según leí, si apostaste con el bono de 50$ al registrarte debes colocar el primer depósito de 50$ los otros 2 depósitos un mínimo que son 35$, como verás es mucho dinero al menos para mí hacer los 3 depósitos amigo. Yo también tengo dinero que ganoñe con el bono. Mas no he podido retirar por lo mismo que te pasa a ti.

Yes, well, I tell you that I have 49,000mxn.

si pues te digo que yo tengo 49000mxn

Hello, yes, they trust sports in my bets and hence my profits!!!

Holaaaa si fíen deportes mis apuestas y de ahí mis ganancias!!!

Were you able to withdraw?

Pudiste retirar ?

I have not yet made the remaining 2 deposits, I will only do them today

Aún no hago los 2 depósito restantes apenas hoy los haré

I'm attentive friend.

Estoy atento amigo.

I already made 3 deposits!! I'm about to figure out now what excuse they give me to withdraw!

Ya hice 3 depósitos!! Estoy por calar ahora qué pretexto me ponen para retirar!

Here I leave proof of the 3 deposits already made and that I have already made the withdrawal, now let's see what excuse they give me to withdraw my money!

aquí dejo pruebas de los 3 deposito ya hechos y que ya hice el retiro ahora veamos qué pretexto me ponen para retirar mi dinero!

I hope you can withdraw everything friend!!

Ojalá y si puedas retirar todo amigo !!