Ohmyzino Casino - загальне обговорення

On October 3, I opened an account and made a deposit. Automatically received a $200 bonus on my balance. I passed verification and within a week of betting on sports I increased my balance to 3476. After I request to withdraw $500. After 3 days of waiting, my balance was reduced to $200 (my deposit). Arguing that I violated some rules regarding the bonus. This is a scam because I didn't need their bonus. As I understand it, the bonus was specially awarded so that money could be stolen from the balance, as in my case. Then they ignore my e-mails. Pure scam

Hello.

This is pretty sad. Can you perhaps share what exactly you were supposed to breach with the bonus money?

Needless to say, bonus terms are applied if the bonus is active, not when you need it. But I'll wait for further details - for sure.

Це не казино, а шахраї. Бонусами я взагалі не користувався, а при знятті вони вкрали всі гроші з рахунку, включаючи депозит. Ніколи не реєструйтесь і не грайте тут.

These are not casinos, but scammers. I did not use any bonuses at all and upon withdrawal they stole all the money from the account, including the deposit. Never register or play here.

So it's certainly not comfortable when something like this happens to you and I understand your frustration. I saw that you had a complaint against this casino, but since it was about sports betting, we were not able to help you more. 

However, I can recommend this websites where you can try to file a complaint and it is dedicated to sports betting:

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

I hope they will be helpful and if you file a complaint on one of these sites, don't hesitate to let us know how it went for you or the result. Good luck. ☘️

Справа не в ставках на спорт, а в тому, що з мого рахунку вкрали гроші, тому що я нібито використав якийсь бонус. Але це неправда. Їх брехня була легко доведена, після чого вони просто видалили мій акаунт. Така ж крадіжка буде і при грі в казино, оскільки це шахраї. Взагалі незрозуміло, як вони отримали ліцензію.

The point is not about sports betting, but about the fact that money was stolen from my account because I allegedly used some kind of bonus. But that's not true. Their lies were easily proven, after which they simply deleted my account. The same theft will happen when playing in a casino, since these are scammers. It is not clear at all how they received a license.

I'd start by saying that, in fact, the difference was explained in the complaint 🙏:

You: "So what's the difference between betting on sports and an online casino if the money is stolen anyway for no reason?"

We: "Since we don't have enough insight into this field of online gambling, we wouldn't be able to interpret the casino's results of the investigation and/or their explanation correctly and judge this case fairly. We don't think that your complaint is unjustified, we just couldn't evaluate the issue properly. We would like to help, but it is impossible for us this time."

We just can't say who is right.

By the way, when it comes to gambling, this casino was awarded with a very low safety index; hence, it should be avoided anyway.

We just do not get engaged in sports betting or anything related, I'm sorry this is it.

When it comes to licenses, you can turn to GCB yourself. This guide may help you a bit:

https://casino.guru/licensing-authorities/curacao-license

I truly think you should notice Jaro's advice and try out forums focused on bookies. 🙏

Шахраї не виплачують виграші, вони просто крадуть гроші.

Fraudsters don’t pay winnings, they just steal money.

Have you tried the sites I recommended that might help you ? Alternatively, have you tried referring it to an authority ?

I understand that you are angry if you feel that your money has been wrongly withdrawn, but on the other hand I think that if you feel that you have done nothing wrong and that everything has been fine on your part, then it would be wise to reach for some of the options that have been offered to you. What do you think ?

Я подав скарги на ці сайти. Ніхто не відповів.

I have submitted complaints to these sites. Nobody answered.

So I'm sorry if they didn't answer any of them. And as far as authority is concerned, did you complain there too ? If so I think you will have to be patient because it may not be a short process. 

Так всюди. Тому що казино просто відверто вкрало гроші. Це шахрайство.

Yes everywhere. Because the casino just blatantly stole the money. This is a fraud.

I find it quite sad that if you tried to use all the possibilities, they did not answer anywhere. However, since you tried to contact the authority, let's try to wait because the answer may come from there later. If you find out anything new, be sure to let us know. 

I will keep my fingers crossed. 🤞

Думаю, вони б уже відповіли. Але це відверте шахрайське казино.

I think they would have already answered. But this is an outright scam casino.

I don't think it takes just a few days if you take your case to the authorities and describe everything that happened. They have to evaluate it first and then you get an answer. So let's try to be patient and see where we go from here.

Це відоме шахрайське казино. Ніколи не робіть депозит тут. У мене вкрали всі гроші.

This is a known scam casino. Never make a deposit here. All my money was stolen.

Stolen? Really? How did they do it?

I must admit, its safety index looks very insecure 👈

So, let's help others by sharing details, if you don't mind.

Я вже подав скаргу. Повна крадіжка грошей разом із депозитом. Був привід – відверта брехня. Я довів це.

I have already filed a complaint. Complete theft of money along with the deposit. There was a pretext - an outright lie. I proved it.

I see. In this case, there is no better way to do that than through the complaint.

Still, no complaint regarding Ohmyzino so far; did I miss something?

I just hope we both talk about the same casino, so I'll wait for your update to be sure.

У мене є скарга. Але оскільки є спортивні ставки, ви відмовилися від них. Хоча проблемою цього шахрайського казино є крадіжка грошей з рахунків. Не має значення, у що ви граєте.

I have a complaint. But since there are sports bets, you refused to deal with them. Although the problem of this scam casino is the theft of money from accounts. It doesn't matter what you play.