Goldspin Casino - загальне обговорення (Сторінка 7)

Nai broo

After how many days did they put them on you? Me, since 24/6 still nothing....

Μετά από πόσες μέρες σου τα έβαλαν ;Εγώ από 24/6 ακόμα τίποτα ….

I also have a problem with the payout of my winnings, I deposited via Revolut and used the bonus, I met the conditions and won 13,000 CZK. I made a withdrawal and after 5 days nothing happened, I wrote to cheats and was told that I was not verified, after 3 days I was already clueless, I sent an op, selfie, belt, bank statement, payment for the phone, etc. and after 3 days they wrote to me that I was fully verified and so I requested a withdrawal again and it has been 96 hours and they are still processing the withdrawal, and when they write to support it is still the same as if it was written by AI and not a person.

Také mám problém s výplatou výhry, vložil jsem přes Revolut a použil bonus,splnil jsem podmínky a vyhrál 13000 Kč.Dal jsem výběr a po 5 dnech se nic nedělo,psal jsem na cheaty a bylo mi sděleno že nejsem ověřen,po 3 dnech jsem už byl bezradný,poslal jsem op,selfie,pás, výpis z účtu,platbu za telefon atd a po 3 dnech mi napsali že jsem plně ověřen a tak jsem opět zažádal o výběr a už je to 96 hodin a stále výběr zpracovávají,a když píší na podporu tak pořád to stejné jako když to píše AI a né člověk.

After 7-8 days if you have been fully identified you will receive the money and this has a limit of €600 per day.

Μετά από 7-8 μέρες αν έχεις ταυτοποιηθεί πλήρως θα λάβεις τα χρήματα και αυτά έχουν όριο 600€ ανά ημέρα

Thank you for the info, I made a withdrawal 14 days ago but nothing happened and when I wrote to support they told me that I was not verified, after 3 days of collecting everything to prove that it was me they finally wrote to me that I was verified, I immediately made a withdrawal on 3.7 at 8:00 am but it's been over 4 days and still nothing, well I'll wait those 7-8 days but I will never play in this casino again

Děkuji za info,já dal výběr už před 14 dny ale nic se nedělo a když jsem napsal na podporu tak mi řekli že nejsem ověřen,po 3 dnech schánení všeho abych dokázal že jsem to já mi konečně napsali že jsem ověřen,ihned jsem dal výběr 3.7 v 8.00hod ale už je to přes 4 dny a stále nic,no počkám tedy těch 7-8 dnů ale v tomto casinu už nikdy hrát nebudu

I went through the same thing but with patience I got the 2 withdrawals

Τα ίδια πέρασα και γω αλλά με υπομονή πήρα τις 2 αναλήψεις

So I received my money today, but I have never experienced such problems with withdrawals in my life. I am quitting this casino.

Tak jsem dnes obdržel své peníze,ale takové problémi s výběrem jsem ještě v životě nezažil.S tímto casínem končím

I'm glad you managed to get the money in the end. 

I believe that such an experience is not the most pleasant and if you wait for a long time, your decision is right on the spot. 

Hopefully you will do well elsewhere and your sessions will be more enjoyable.

I made a deposit, I've been waiting for 6 days and still nothing. I wrote to them and the answer was that it takes 2 to 7 days. If the deposit is not made, then it will be dealt with.

Vložila jsem vklad, čekám již 6 dní a stále nic. Psala jsem jim a odpověď byla, že se čeká 2 až 7 dní. Když nebude proveden vklad, tak se to potom bude řešit.

Good day, these situations are never pleasant and as long as they answered you and gave you at least some information about how long you have to wait and what will happen, then that's positive from my side. So, according to what you write, it's the last day you should wait for your deposit, is that right? If nothing happens, definitely write to them and I guess they will look into it and help you. 🙂

Have you tried contacting the operator through whom you deposited in the meantime to see if something happened with them? The money left your account normally, right?

Pekný deň, tieto situácie nikdy nie sú príjemné a pokiaľ ti odpovedali a dali ti aspoň nejaké ifno o tom, koľko máš čakať a čo sa bude diať, tak je to pozitívne z mojej strany. Teda podľa toho čo píšeš je to ešte posledný deň, čo by si mala čakať na svoj vklad, je to tak? Ak sa nič nestane, rozhodne im napíš a hádam sa tomu buduú venovať a pomôžu ti. 🙂

Skúšala si medzi časom aj kontaktovať provozovateľa cez ktorého si depozitovala, či sa niečo nevyskytlo u nich? Peniaze ti normálne z účtu odišli áno?

I have played at http://goldspin79952.com/

I have 5 pending payouts and they are over 72 hours old but every time I write and ask them they just say they have a lot of payouts at the moment and therefore there may be extra waiting time. It seems like a scam - answers seem like AI and not real people

Jeg har spillet på http://goldspin79952.com/

Jeg har 5 ventede udbetalinger og de er over 72 timer gamle men hver gang jeg skriver og spørger ind til dem siger de bare at de har mange udbetalinger i øjeblikket og derfor kan der forekomme ekstra ventetid. Det virker som et scam - svar virker som AI og ikke rigtige mennesker

Hi, I see it's been a few days. It's possible that you're getting a template response from a bot. If they don't have anything more to say, I would try waiting a little longer. Four days isn't that long, and the casino seems to be legitimate, not a scam. For example, we give casinos 14 days to process withdrawals. 

However, what payment method did you choose? Was it necessary to verify your account? There are various reasons why there could be a delay, so that's why I'm asking. Some casinos, for example, use third-party payment providers, so even in such cases, withdrawals may be delayed. 

So try to wait a little longer, and if nothing happens and no one lets you know anything, we'll try to help you. 

Hello,

I can give it longer, but I've just never experienced the same thing with other sites.

I deposited via credit card and am trying to withdraw via bank transfer as you cannot withdraw to credit card again.

I have sent lots of information to get

verified the account and they also write that it is verified.

I'll wait a little longer and give you an update.

thanks.

Hej,

jeg kan godt give det længere tid men har bare aldrig været ude for det samme hos andre sider.

jeg indbetalte via kreditkort og forsøger at udbetale via bank transfer da man ikke kan udbetale til kreditkort igen.

jeg har sendt massere af information for at få

verificeret kontoen og de skriver også at den er verificeret.

jeg afventer lidt længere og giver en opdatering til jer.

tak.

Hello, I hope things start moving as soon as possible, and I agree that the best call is to give the casino some time. However, please stay in touch and keep us posted. Just in case you would possibly encounter something out of the ordinary. We always hope none of that will ever happen but as you can see around the forum, s**t happens...

Best of luck!

I've had and am also having problems with this site. I need to withdraw €400 in my account balance after depositing a significant amount. While I was asking for help via live chat, they blocked my account due to their rude tone (after losing so much, it's disappointing not to be able to withdraw). They keep telling me I'll receive an email with my account information, but I don't know if that will actually happen. Can anyone help me?

Ho avuto e sto avendo anche io problemi con questo sito. Devo prelevare 400 euro di saldo attivo sul conto dopo aver depositato non poco. Mentre chiedevo aiuto alla live chat mi hanno bloccato l’account a causa di toni poco pacati (dopo aver persi tanto è brutto non poter prelevare). Mi ripetono che riceverò un e mail con le informazioni riguardo il mio account ma non so se effettivamente avverrà ciò. Qualcuno può aiutarmi?

Please tell us more details here.

When exactly did you request your withdrawal?

Is your account already verified?

Are you still in touch with the support?

Only then can we understand the whole situation and hopefully help, you know.

I can't verify this account. I send them a PDF statement generated from myfinity account and they reply:

"The verification team checked and explained that this is not the document they need: they need the statement that Mifinity issues for deposits older than 90 days.

This is a document that contains the account number, transaction date, amount and seller name,

If you contact them, they will provide the document upon request."

is this normal??

the document I am sending contains all this data

I should add that this transaction is from six months ago and isn't my last deposit to this casino. Secondly, I confirmed other deposits with Skrill, using a PDF account statement.

I confirmed the bank account with a pdf account statement.

and regarding the deposit from half a year ago they want something that doesn't exist.

If anyone has ever exchanged correspondence with Mifinity, they know that they reply after 2-3 days.

I've been struggling with this casino verification for over 2 weeks now.

I warn all players

Nie moge zweryfikować tego konta . wysyłam im wyciąg pdf z konta mifinity wygenerowany a oni odpisują:

"Zespół weryfikacji sprawdził i wyjaśnił, że to nie jest dokument, którego potrzebują: potrzebują oświadczenia, które Mifinity wydaje dla depozytów starszych niż 90 dni.

Jest to dokument, który zawiera numer konta, datę transakcji, kwotę i nazwę sprzedawcy,

Jeśli się z nimi skontaktujesz, dostarczą dokument na żądanie."

czy to jest normalne??

dokument który wysyłam zawiera wszystkie te dane

dodam że to transakcja z przed pół roku i nie jest to ostatni depozyt mój do tego kasyna. Po drugie inne depozytu zatwierdziłęm ze skrill, wyciagiem z konta pdf.

Konto bankowe zatweirdziłęm wyciagiem z konta pdf.

a w sprawie depozytu z przed poł roku chcą coś czego nie ma.

Wymiana korespondencji z Mifinity jeśli ktos przechodził to wie, ze odpisują po 2-3 dniach

Walcze z tym kasynem z weryfikacją juz ponad 2 tygodnie

Przestrzegam wszystkich graczy

Hello, it's hard to comment without knowing what the casino sees as the problem. Is it perhaps possible that casino support is talking about a different document or transaction? I truly have no clue; maybe you do.

If you have any screenshots available, feel free to post them. Other than that, I guess only the complaint may explain that fully, since it also includes asking the casino for their perspective.

Any hints are very appreciated.