Wild Pharao Casino - Вилучення гравця затримується.

Hello dear guru team,

I earned 1000 euros without a bonus and wanted to pay them out. After a long processing time. It was released, but no payment has taken place to date.

My account was blocked for this. But I took screenshots.

I just don't think it's correct. Such a casino may no longer have a license.

Hallo Liebes Guru Team,

Ich habe ohne Bonus 1000.- Euro erspielt und wollte diese auszahlen. Nach einer langen bearbeitungszeit. Wurde Sie Freigegeben, jedoch bis heute hat keine Auszahlung stattgefunden.

Dazu wurde mein Konto gesperrt. Aber habe Screenshots gemacht.

Ich finde es einfach nicht korrekt. Solch ein Casino darf keine Lizenz mehr haben.

Hello siborer,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Wild Pharao Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? When was the last time you spoke to the casino and what was it about?

Please note that the casino can close your account until the verification process is finished.

Looking forward to your answer.

Regards,

Nick

Dear siborer,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now closed for the above mentioned reason.