W138 Casino - Виграші гравця недійсні.

I deposit rm250 to k138id.com casino and won 6108. they forfeit all my winning and close my account. they told me my betting was abnormal. this is just an excuse they dont want to pay. i even submit complaint to casinopubs.com but they doesn't allow my post to be publish because k138 was their sponsor.

Dear Chia,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Was this you first withdrawal request in the casino? What kind of bonus did you use? Have you received any proof of breaching the casino terms and conditions? Also please, if you have any relevant communication with the casino regarding your case please forward it to nikolas.b@casino.guru.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Nick

hi, i had email all my betting record and the communication with the website to you. please help me. thank you.

Thank you very much Chia for providing all the necessary information via email. I will now transfer your complaint to my colleague Matej who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Hello Chia.

The casino closed your account because they believe that you are part of an organised group which is abusing their bonuses. I want to help you, but we are focusing on online casinos. We do not solve the sports betting related complaints. I am very sorry.

Please submit your complaint to SBR (here): https://www.sportsbookreview.com/sportsbook-complaint/

They can help you much more then we can.

Because this complaint is related to sports betting, it will be rejected.

We are rejecting this complaint because it is related to sports betting.