SpinBetter Casino - Затримка зняття коштів

Hi.

All time I have this same problem with this same casino.

When I try make a withdrawal then after few minutes when I check I see my withdrawal is declined.

When I try send email message to support then I received message like "please send message on this email ..." but nobody not answered.

I not have any other methods withdrawal Just sepa transfer and bank card.

On this two method still same problem (sometimes card is not available)

This is a joker, nobody can tell me why, nobody not answered.

Sorry for my English I home u understand me.

Dear Mciepllyy,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center


PS: Our initial response was generated based on the information you provided when submitting your complaint. If there has been any misunderstanding and the issue is different or more than just a delayed payment, please rest assured—we will review the details thoroughly and get back to you as soon as possible. Thank you for your patience.

Hello.

Before I try again and again make a withdrawal - nothing.

When I send email message and I told about this post on this forum then after few minutes my withdrawal was processing successful but... today this same situation.

Really I not have more power on this casino and today was the last day when I pay on this casino.

Now I Just want to pay out my money (2900pln) and no more this website.

If anybody thinking about this casino - trust me, dont play on this website.

Sorry for the next post.

I try send email message to support, processing team... nobody not answered on my message.

Is the any chance to help me? Maybe here spinbetter casino support can write anything?

Is the any chance to doing this casino guru staff?

Website show me like accepted but still nothing

I'm still waiting On 6200pln becouse again withdrawal method (sepa transfer and card) not working...

And again declined.

Haha this is a joke....

Is any chance to help me?

Dear Mciepllyy,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.

Dear Mciepllyy,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Hello.

No, When few withdrawal was successful later again this same problem like now

Doesnt master at this moment I lost this money becouse I cant pay out then I put max bet and close account on this shit

Dear Mciepllyy,

As you have lost your balance, the initial issue is no longer relevant and we will be forced to close the complaint.

Be advised to always wait enough time for any withdrawal to be processed.

Best regards,

Nick