Slots.lv Casino - Гравець заявляє про проблему з бонусом і скаргу на обслуговування клієнтів.

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• 19 HOURS AGO

Your request to reopen complaint (ID: 84888) has been denied.

• 6 DAYS AGO

New response has been added to your complaint (ID: 83632).

• 1 WEEK AGO

Your complaint (ID: 84888) has been closed.

• 1 WEEK AGO

New responses have been added to your complaint (ID: 84888).

• 1 MONTH AGO

Congratulations! You have earned a new rank (Novice) for your activity on the website.

• 2 MONTHS AGO

Your complaint (ID: 81638) has been resolved.

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United States - Virginia

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GENDER

MaleFemalePrefer not to say

DESCRIBE YOUR PROBLEM

Re: I was Frauded by site agent I did not get 100% match with my deposits nor did I get the Free Play promised to me. Everyone refused manager assistance. (Ticket: U6-18093960)

Dispute Resolution Compliance Fraud & Delorable Chat Agent Abuse Resfuse Operation Director Assistance or Proctol agent taunt & Snaked & stole Customer Bonus money & Free Spins

disputeresolution@slots.lv

LaToya, Understand your frustration for the outcome, my aim here is not to bother but to provide you the best service, however our terms and conditions is clear.

12:40:24Yuleidys G.

If you want to complain, you can write a email here at service@slots.lv

12:40:33LaToya

There is absolutely no bonus in reward section or match money ho get me the manager before I will call a News producer where is this Casino operates are you cant keep Snaking Americas for Crypto

U flake online fake Casinos really like to bring drama....I can handle the Steel pressure of the media.

Dear sparkleritter,

Thank you very much for submitting this complaint. I'm sorry to hear about your issue with Slots.lv Casino.

I understand your frustration but it's important to note that each casino has its own unique bonus policy and reward system. A bonus is essentially a gift from the casino, and it's up to the casino to determine if you qualify for it and what rules apply.

If you're unable to activate this type of bonus, there is likely a specific reason for it. However, we do not investigate these reasons further and we cannot compel casinos to provide specific bonuses to you.

Please, let me know if there is anything else I could help you with, otherwise, I will be forced to close this complaint. Thank you for your understanding.

Best regards

Veronika

Don't close thus complaint I Deposited the money the representative said my bonus would be available instantly as far as having no management assistor operational support when I asked for it tge company needs to have somebody Executively respond to my case. The. Have no right to coax & lie to Americans for money.

I understand that you are feeling frustrated. However, as I mentioned in my previous response, we cannot investigate cases regarding bonuses that were not granted to players. If you did not receive a bonus, it is highly likely that you were not eligible for it.

Due to this reason, your complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.