Account closed , irrelevant situation.
Player complained that she had passed through all the verifications checks upon sign up. She then received an email from the casino informing her about new rules with which she didn't agree with and asked for closing her account. However, she was unable to withdraw the remaining funds because the casino required more verification documents. Casino replied the player had already received an explanation to this situation by email and asked the player to provide further verification documents. Casino tried to reach her via phone but she said she didn't answer usually to unknown numbers. No more update since then.