Golden Tiger Casino - Виграш гравця затримується через проблеми зі зняттям коштів.

I started playing at this casino a year ago. After two months of playing, I had winnings of 17,000 EUR in my account. When I tried to withdraw it to my bank account, I found I couldn't. I contacted live support and they told me I needed a new card, but that wasn't listed as a withdrawal method, and they kept stalling until I spent all the money. I asked them if this was fair since depositing with my bank card went smoothly, but when I tried to withdraw my winnings to my bank card, it wasn't possible. Only after 3 or 4 months did they finally enable withdrawals to my bank card. Is that fair? I believe I was deceived and defrauded by Golden Tiger Casino.

Poceo sam sa igrom u ovom casino pre godinu dana nakon 2 meseca igranja dosao sam do 17000 eur dobitka na mome racunu kad sam pokusao da si isplatim na moj bankovni racun nisam imao mogucnosti .kontaktirao sam support live odgovorili su mi da mi je potrebna neka nova kartica a i ona nije bila u widraw metodi i tako su me vukli dok nisam sve potrosio .pitao sam jih jeli to fer kad sam Radio deposit sa moje bank card sve je bilo ok ali kad sam pokusao da si isplatim dobitak na moju bank card nije bilo mogucnosti.tek nakon 3i ili 4 meseca dodali su mi mogucnost na moju bank card .Dali je to fer Muslim da sam bio pokraden i prevaran sa strane goldentiger casina

Dear Neko,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand correctly that you currently do not have any remaining balance in your casino account?

If that is the case, I’m afraid, there is not much we can do for you. The player is the only one responsible for their account, active balance, and all the bets taking place. I understand that this would have never happened if you could withdraw on the first attempt but at this point, we cannot ask the casino to refund your lost winnings.

While this situation is unfortunate, I can only recommend that if you encounter a similar issue in the future, you contact us immediately so we can intervene before you lose all your winnings.

Please, let me know if there is anything else I can help you with, otherwise, I will be forced to close this complaint.

Thank you very much for your understanding.

Best regards,

Kristina

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.

My goal is to publish

Everything I wrote was so that players would be informed about these scams at this casino goldentiger and not to register and not to play that online casino because they steal from players and cheat with their politics regarding withdrawals. 17000 eur and that without the bonus game I couldn't withdraw and that's not a small amount of money until I made a deposit there was no problem more than 1000 eur. They are thieves and fraudsters

Cilj mi je taj da objavite

sve sto sam pisao da bi bili igraci ob avesteni u vezi ofih prevara ovog casino goldentiger i da se ne registriraju i ne igraju taj onlline casino jer kradu od igraca i varaju sa svom Politikum u vezi izplacivanja .17000 eur i to bez bonus igre nisam mogao da isplatim i to nije malo para dok sam pravijo depozit nije bilo Problema vise 1000 eur .lopovi su i prevaranti

Thank you for your reply, Neko. I understand this situation is frustrating. I assure you your complaint is and will be public, and everyone can read about your experience, but other than that, since you lost your winnings, there is not much we can do.

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.