Golden Park Casino ES - Допит гравця Проблеми програмного забезпечення Evolution Gaming в Іспанії.

Hello, I wanted to know if anyone knows what happened to the Evolution Gaming software, since several casinos that used it have not been available for days.

Thank you

Hola, quería saber si alguien sabe qué ha pasado con el software de Evolution Gaming, pues varios casinos que lo usaban, hace días que no lo tienen disponible.

Gracias

Dear David, 

Thank you very much for submitting your complaint. We have checked our accessible resources, and this is what we found:

"Evolution Gaming live casino goes down in Spain

Operators left without live casino product as Stockholm-listed supplier moves to bigger studio.

Evolution Gaming’s flagship live casino product is down in Spain as the supplier moves between studios. Several of Evolution’s Spanish-facing operator partners are currently without a live casino offering in the country."

Unfortunately, I’m not able to tell you, if this is permanent or temporary. I hope this will help. Please, if there is anything else, we could help you with, do not hesitate to contact us, otherwise, we will reject this complaint. Thank you for bringing this matter to our attention.

Best regards,

Petronela

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any help, otherwise, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.