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Hello, I didn't win anything every time I made a number of deposits via Sofortüberweisung, then once I had a small profit after a deposit of over €1000

€550 win that ridiculous had to be paid out 4x €50 €100 €250 and €100

50€ and 150€ were processed by bank transfer. Then the grit 100€ and 250€ after 5 days still not the excuse there are technical problems despite the same payout method.

Guys this casino is a scam in my eyes I've never had it exactly and the crappy winnings take your hands off this casino

Hallo habe etliche Einzahlung per sofortüberweisung jedes Mal nichts gewonnen dann einmal einen kleinen Gewinn gehabt nach über 1000€ Einzahlung

550€ Gewinn das lächerlich musste auf 4x ausgezahlt werden 50€ 100€ 250€ und 100€

50€ und 150€ wurden per Überweisung abgewickelt. Dann die Körnung 100€ und 250€ nach 5 Tagen immer noch nicht die Ausrede es gibt Technische Probleme trotz der gleichen Auszahlungs Methode.

Leüte diese casino ist in meinen Augen Betrug sowas Hatte ich noch nie genau sowie die beschissenen Gewinne nimmt eure Finger weg von diesem Casino

Dear Casinotester20,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear Casinotester20

Can you please specify the disputed transaction IDs?

Kind regards

Dear Casinotester20,

Have you received your withdrawal from the casino yet?

Dear Casinotester20,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.