Gamdom Casino - Гравець досі не отримав свій виграш

05.06 deposit 1500

Placed bet 05.06 won 3000$

withdraw my deposit 1500

and leave on account 3000 winning

in the evening i had on account 17000 usdt

try to withdraw in trx blockchain, and my transaction reviewing, vip support answer that they wait confirmation from third parties 😂 so i played on gamdom but now must wait some other company decision) they dont answer on other my questions. Also i read very much reviews on trust and here and i underStand this problem now have very much players

Dear indigo,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear indigo,

Have you received your withdrawal from the casino yet?

Dear indigo,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.