Frumzi Casino - Вилучення гравця відкладено.

Good evening, I made a withdrawal request for 500 euros 13 days ago, and it still hasn't been approved.

Καλησπέρα έχω κάνει μία αναλυψη 13 μέρες 500 ευρώ και δεν έχουν εγκριθεί ακόμα..

Hello zinapik,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Frumzi Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick