Помилка 22bet відхилена помилкою обробки платежу оператором

A long time ago I deposited approximately 135 soles, as an equivalent of about 30 euros, and I played them until I obtained about 219.5 soles, now I want to withdraw via debit card (Mastercard), from the same one that I deposited and which has the same data as my account and I get the error denied by operator payment processing error, however the bank (scotiabank) can and receives transfers from bookmakers

Hace un buen tiempo deposite aproximadamente 135 soles, como un equivalente a unos 30 euros, y los jugué hasta obtener unos 219.5 soles, ahora quiero retirar vía tarjeta de débito (Mastercard), desde la misma que deposite y la cual tiene los mismo datos que mi cuenta y me sale el error denied by operator payment processing error, sin embargo el banco (scotiabank) si puede y recibe transferencias de casas de apuestas

Hello, this is a very common issue with Mastercard. It happens quite often that players are able to deposit with Mastercard, but it's impossible to withdraw back to the card. You probably need to describe your issue to the casino and then request a withdrawal to your bank account (I suppose your Mastercard is connected to your bank account). Then you will need to send a proof to the casinos showing that the bank account belongs to you (so you for example send a bank statement). Then it should be able to withdraw the money to your bank account.

Thanks for the clarification, is there a format to send an email to the company's payment email account? Or with someone who can contact me? Because the online support only tells me to use an alternative. Or are you just giving a suggestion?

Gracias por la aclaración, hay algún formato para mandar un correo a la cuenta de correo de pagos de la empresa? O con alguien que me pueda contactar? Porque el soporte en linea solo me dice use una alternativa. O solo está dando una sugerencia?

I have been experiencing the same issue with 22bet. Were you able to withdraw as of today?

I have made a withdrawal from 22 bet now it says that it is approved and that the money is being transferred, waiting for the operator's confirmation, can I rest assured or could I get some negative surprise?

Io ho effettuato un prelievo da 22 bet adesso dice che è approvato e che il denaro è in trasferimento , in attesa della conferma dell’operatore , posso stare tranquillo o mi potrebbe arrivare qualche sorpresa negativa ?

It looks good, but it's never 100% until you see the money on your bank account. Sometimes, the money can bounce back to your casino account due to technical issues on the payment provider's side. Keep us updated 🙂

I hope everything goes well, I called them too and they told me that everything is fine for them and they approved the transfer, and they told me to wait for it to be credited to my account within 7 days, for someone who has already done request for a bank transfer and came out as an approved outcome and money transfer pending confirmation from the operator can tell me if everything went well in the end please

Spero vada tutto bene, io ho chiamato anche loro e mi hanno detto che per loro è tutto apposto e l’hanno approvato il bonifico, e mi hanno detto di aspettare che venga accreditato sul mio conto entro 7 giorni, per qualcuno che ha già fatto richiesta di bonifico ed è uscito come esito approvato e trasferimento denaro in attesa della conferma dell’operatore può dirmi se alla fine è andato tutto a buon fine per favore

Consider that the request was made today at 16:30 and is still approved, usually if it is not successful, do you say it immediately or even after a few days?

Considerate che la richiesta è stata fatta oggi alle 16:30 e tutt’ora risulta approvato , di solito se non va a buon fine lo dice subito o dopo anche qualche giorno ?

We had cases mentioned earlier on this forum where they withdrawal was approved and the money bounced back to the casino account after about 10 days. But this is rather an exception. If they approved it, you should really get it within 7 working days as they mentioned. Actually it, should be faster. I'd say 4 business days.

They told me that the request is approved for them but I have to wait for the email regarding the verification of payments via SEPA. So I have to wait for the email to find out if I have to wait for the credit or send the document.

what does it mean ?

Mi hanno detto che la richiesta è approvata per loro ma devo aspettare la mail che riguarda la verifica dei pagamenti tramite SEPA. Quindi devo attendere la mail per sapere se devo attendere l’accredito o inviare il documento.

che vuol dire ?

after making a withdrawal request and having been approved, I had to send my document to enable the SEPA transfer to the mail verification, then they asked me to verify my address and I sent an account statement where there is mine address that my name and finally they answered me with this mail:

Dear user,

Thanks for the information provided.

Your documents are under review.

Withdrawals by bank transfer after sending the documents can take 2 to 5 bank days.

Please wait for the final withdrawal status.

what does it mean ?

dopo aver effettuato richiesta di prelievo e aver avuto l’approvazione , ho dovuto mandare il mio documento per abilitare il bonifico SEPA alla mail verification, poi mi hanno chiesto di verificare il mio indirizzo e ho inviato un estratto conto dove c’è sia il mio indirizzo che il mio nome e infine mi hanno risposto con questa mail:

Caro utente,

Grazie per le informazioni fornite.

I tuoi documenti sono in fase di revisione.

I prelievi tramite bonifico bancario dopo aver inviato i documenti possono richiedere da 2 a 5 giorni bancari.

Si prega di attendere lo stato di prelievo finale.

cosa vuol dire ?

Since they say the documents are under review, you need to wait until they approve the documents that you sent to them. If everything's alright, then they should process the withdrawal since they'll have all the documents they need.

Okay, I called today and they told me I just need to see the withdrawal status on the application. So I don't have to wait for them to reply by email but I have to see the status of the withdrawal.

Va bene , oggi ho chiamato e mi hanno detto che devo solo vedere sull’applicazione lo stato del prelievo. Quindi non devo aspettare che mi rispondano per mail ma devo vedere lo stato del prelievo.

Yes, but since it's a weekend, the banks are closed so they money won't reach your account today.

Sisi I know, I just hope that there are no more problems and the money arrives in my account without problems

Sisi lo so, spero solo che non ci siano più problemi e mi arrivano i soldi sul conto senza problemi

Good morning, can anyone help me? I deposit with a Visa card at the 22bet bookmaker and I want to withdraw my money to my bank account and it is rejected, I did it by the alternative method and they tell me that there are technical problems and that I should use alternative methods, I do not have electronic wallets, I do not want to deposit for it since I am afraid that they will tell me that it is not possible.

Buenos dias alquien me puede ayudar. Deposita con tarjeta Visa en la casa de apuestas 22bet y quiero retirar mi dinero a mi cta bancaria y lo rechaza, lo hice por el metodo alternativo y me dicen que hay problemas tecnicos y que use metodos alternativos, no cuento con monederos electronicos, tampoco quiero depositar por ello ya que tengo temor que vuelta me digan que no se puede.

Good morning friend, what number did you call?

Buen dia amigo a que nunero llamaste

Hi, I'm sorry to hear about your issues. Actually, I remember similar cases mentioned here on the forum and I can also remember the players were from Peru, Chile and Paraguay. It feels like some Southern American banks have issues with accepting money from certain online casinos.

I understand you don't want to create e-wallets or even crypto wallets, but I'm afraid it there won't be any other way and you may also need it in the future. Just try to ask the casino for their recommendation about which payment method they would suggest to you and follow that recommendation even though I believe it's not the most comfortable way of withdrawing for you.

Hello, I am having the same problem with 1xbet, when trying to withdraw my funds with my mastercard or visa card, I get that the transaction has been approved and then it shows that it was rejected and also that it gives me an error, those respectively for each card. I tried to contact the technical service but they have not given me a response and I have no other way to withdraw the money since I do not have an account in the rest of the options that they give you to choose from.

Buenas, estoy teniendo el mismo rpoblema con 1xbet, al intentar retirar mis fondos con mi tarjeta mastercard o visa, me sale que la transacción ha sido aprobada para luego mostrar que fué rechazada y también que me da un error, esos respectivamente para cada tarjeta. Intenté contactarme con el servicio técnico pero no me han dado respuesta y no tengo otra forma de retirar el dinero ya que no poseo cuenta en el resto de las opciones que te dan a elegir

I created an electronic wallet, everything is ok