Казино MALINA створює підроблений веб-сайт в Іспанії (Сторінка 2)

If it has been sent for several days. It said that there was a long delay due to the cases

Thank you for your interest

Si está enviado desde hace varios días. Decía que había mucha demora por los casos

Gracias por tu interés

Hello, I double checked with Nick, just to be sure.

It appears that the casino has now taken the lead. This is usually the most anticipated part, so let's see what we are about to learn. 🤞

Perfect. Thank you.

Perfecto. Gracias

What do you mean by what has taken the lead? Could you explain?

A qué te refieres con lo que ha tomado la delantera. Podría explicar?

This means that it is now the casino's turn to respond to the complaint and clarify the whole situation.

That's what Radka meant by what she wrote. 

So let's wait and see what they write.😉

Perfect. Thank you.

Perfecto. Gracias

The variety of games is endless. From slots to poker and live dealers, there’s something for everyone.

Oh yeah? You've been playing for a long time???

Is your comment objective?

Ah sí? Hace mucho tiempo que juegas ???

Es objetivo tu comentario?

Malina's website is one of the worst experiences I've ever had in my life regarding withdrawals, how is it possible that it takes 1 week to make a simple withdrawal... this website leaves a lot to be desired since their customer service doesn't help at all, they just tell you to wait and that they will respond to your email, which is why they almost never do it. So far I still have the same problem, they still haven't paid me, can you believe it hahaha. I already give up on my money, I feel like it's a scammer's website... MALINA CASINO

La pagina de Malina es una de las peores experiencias que he tenido en mi vida en el tema de retiros, como es posible que se demore 1 semana para hacer un simple retiro... da mucho que desear esta pagina ya que su atención al cliente no ayuda para nada solamente te dicen que espere y que te responderán al correo por lo cual casi nunca lo hacen. hasta ahora sigo con el mismo problema, aun no me pagan pueden creerlo jajaja. ya doy por perdido mi dinero, siento que es una pagina de estafadores... MALINA CASINO

I totally agree. What is more sad is that casino lo guru awards them with the highest grade

Totalmente de acuerdo. Lo que es más penoso es que casino lo gurú los premie con la nota más alta

Hey, definitely don't give up the money you won. We give casinos 14 days to pay players and if they don't, then we try to help them out. 

I know it's not the most pleasant thing to wait for the money you're owed, but with the holidays, the new year and all the different things that can happen, withdrawals can be delayed. Also some casinos unfortunately don't have the fastest withdrawals but if the casino eventually pays the players, then it's not the worst. I've come across many casinos that didn't even call or pay out players or anything like that, they just disappeared with their money. 

Anyway, if you're writing to live chat, they probably don't have any updates to give you. There are departments in the casinos that deal with different things and also a financial department that is in charge of withdrawals, so if they have nothing to say to you, then they are probably repeating the same thing to you.

So try to be patient and if you don't see any change in the situation, contact us and we will try to help you as I mentioned. Of course, don't do anything with the money because if you lose it, it won't be possible anymore.

Do you think you can handle it?

I encourage you all to make complaints and get the rating you deserve!!!

Os animo a todos a poner quejas y que le pongan la calificación q se merecen!!!

They have blocked my account without justification. They do not answer my emails and they do not answer the claim... I think that this proves their bad practices as well as their illegality for operating in Spain without a license, without complying with the regulations and evading taxes.

Me bloquean la cuenta injustificadamente. No contestan mis emails y no contestan la reclamación....creo que queda acredita sus malas prácticas así como su ilegalidad por operar en España sin licencia ,sin cumplir la normativa y evadir impuestos

I see that the timer has quit for the second time, which will probably result in the casino getting black points and the complaint being closed as unresolved. 

I'm sorry to see it go down like this, I would have preferred to have received the money and I'm surprised they didn't resolve it this way to be honest. 

It's a shame.

I'm afraid that the blackheads and this community don't care in the least. Arrogance and haughtiness

Me temo que los puntos negros y esta comunidad no les importa lo más mínimo. Prepotencia y soberbia

Oh no,..

I was quite convinced someone from the casino would respond eventually. Perhaps there is a chance Matěj or someone else from our team will be able to bring this issue up at the upcoming ICE event. If I'm not mistaken, he constantly tries to make much out of any international event, approaching people from such casinos.

In any case, I'm so sorry to see such an outcome.

Yes, it is unfortunate. Thank you always for your didactic answers!!!!

Sí es lamentable. Gracias siempre por tus didácticas repuestas!!!!

I have no idea how you manage to stay so calm. I imagine I would be brutally disappointed being in your shoes. I appreciate that you handled the news so well. That's extraordinary to me.

It's not worth getting upset. I'm sure they would be even happier.

No vale la pena irritarse.seguro que ellos se alegrarían más todavía

I did not think about it this way. 👍