Win MaChance Casino - загальне обговорення (Сторінка 2)

Hello there.

Did the support explicitly tell you it will take 6 years to pay up the €12.000?

Because the way I see it, it is just your guess for now. But I would prefer to know your statement, of course.

Can you advise, please?🤔

It was wise to mention that also in the complaint, for sure!

Hello!!

Let's see, they don't tell you but you just have to be logical, if I can only make two withdrawals of 100 euros a month that's 200, right? And that is 2400 a year, right? At two years 4800 at three years 7200 at 4 9600 and at 5 12000 sorry sorry one year less. In 5 and that they do not have holiday bridges everything goes well. That is what they want, but of course I am already going the other way, if I can get them to give it to me in less time.

Hola!!

A ver a ver no te lo dicen pero solo se tiene que tirar de lógica, si solo puedo hacer dos retiradas de 100 euros al mes son 200, no?? Y eso al año son 2400, no? A los dos años 4800 a los tres años 7200 a los 4 9600 y a los 5 los 12000 perdón perdón un año menos. En 5 y que no tengan puentes fíestas todo que vaya bien. Eso es lo que pretenden ellos, pero claro está que yo ya estoy tirando para otro lado haber si consigo que me lo den en menos tiempo.

Hello!!

They canceled my withdrawal of 100 euros today!!!! Hahaha amazing, you know why, I have to upload documents from my cryptocurrency portfolio, KYC or something like that Hahaha when I don't have one, I really don't understand anything at all, why are they playing with all this. They think that by doing what they do I'm going to play the money for fun hahaha. They are totally wrong. They say that it is a mistake that a thousand apologies I don't know what, but I can't get a penny. I send conversation and message where it tells me the cancellation. Always good words but without money like this for a month…..

Hola!!

Cancelaron mi retirada de 100 euros hoy!!!! Jajajs alucinante, sabéis porque, tengo que subir documentos de mi cartera de criptomonedas, KYC o algo así Jajs cuando yo no tengo, no entiendo nada de nada de verdad, a que están jugando con todo esto. Se piensan que haciendo lo que hacen me voy a jugar el dinero por diversión jajsjs. Se equivocan totalmente. Dicen que es una equivocación que mil disculpas que no se que, pero yo no consigo sacar ni un duro. Mando conversacion y mensaje donde me dice la cancelación. Siempre buenas palabras pero sin dinero así un mes…..

The withdrawal allowed per month is supposedly 2000 dollars/euros, exaggeratedly low. As in any casino, verification of your documents is always required to withdraw, some casinos require verification on the first withdrawal and others require it after a certain amount of total withdrawals is reached, but it is a normal procedure, some take a couple of days, others even months (yes, it's ridiculous, but it happens). Usually the documents that are required of you are your identity card and proof of address (electricity or water bill), collaborate with the verification, it cannot be avoided, when you register in a casino always verify your account, so they have no excuse for withhold payments

La retirada permitida por mes supuestamente es 2000 dólares/euros, exageradamente bajo. Como en todo casino, siempre se exige verificación de tus documentos para retirar, algunas casinos exigen verificación en el primer retiro y otros la exigen luego que cierta cantidad de retiros totales es alcanzada, pero es un procedimiento normal, a algunos les toma un par de días, otros hasta meses (sí, es ridículo, pero pasa). Usualmente los documentos que te exigen es tu tarjeta de identidad y un comprobante de domicilio (factura de electricidad o agua), colabora con la verificación, no se puede evitar, cuando te registres en un casino siempre verifica tu cuenta, así no tienen excusa para retener pagos

Hello!

According to the latest review, which is based on the terms and conditions the casino provided this limit:

per month €2,000

 per week €500

https://es.casino.guru/MaChance-Casino-resena

This is the reason I asked you for the calculation in the first place. As I was informed, we keep providing the lowest limits, so once you're fully verified, it shouldn't take more than half a year. 🤔

Could you advise where you find the limit of "two withdrawals of 100 euros a month", please?

Can you share the source perhaps?

I'm lost a bit.

Are you undergoing any verification (sounds silly for crypto, but ok, I guess), or is it considered a mistake from the casino? 🙂 I can't figure it out myself, I think.

Thank you.

hello!!

I do not have a cryptocurrency portfolio and I do not make income with this process either, so another excuse to lengthen the withdrawal process and as you can read in the conversations that I will put here now, it is a mistake by the casino.

This is how they have been since April 3, 2023, with all the documents verified and everything correct. My ordeal begins with the first withdrawal of 500 that is delayed until April 18, 2023 and what is my surprise!! Cancellation of the withdrawal because I earn more than I lost and the system lowers me to withdraw 100 euros per week. Well I argue and I ask again to withdraw 100 euros since it won't let me anymore. April 26 they accept my withdrawal, because a day later April 27 they tell me that they do not make a withdrawal because I have to verify kyc bitcoin wallet. I put everything here so you can see it and so there is no doubt 

hola!!

Yo no tengo cartera de cripto monedas y tampoco realice ingresos con dicho proceso así que otra excusa para alargar el proceso de retirada y como se puede leer en las conversaciones que las pondré ahora aquí, es una equivocación del casino.

Asi llevan desde el día 3 de abril de 2023, con todo los documentos verificados y cuenta todo correcto. Empieza mi calvario con la primera retirada de 500 que se demora hasta el día 18 de abril de 2023 y cuál es mi sorpresa!! Cancelación de la retirada por que gane más de lo que perdí y sistema me bajo a retirar 100 euros por semana. Bueno discuto y vuelvo a pedir retirada de 100 euros ya que no me deja más 26 de abril me aceptan mi retirada, pues un día después 27 de abril me dicen que no realizan retirada porque tengo que verificar kyc cartera de bitcoin. Pongo todo aquí para que lo podáis ver y así no haya dudas 

Until they take away the verification of the documents, I will not be able to show you where it says the 100 euros

Where it puts the requirements that must be met, when everything is fine, it puts the 100 euros

Hasta que no me quiten lo de verificar los documentos no podré enseñarte donde pone lo de los 100 euros

Donde pone los requisitos que debe cumplir hay cuando esté todo bien pone lo de los 100 euros

What they say is a hoax, I assure you, I fight every day with the girls, that they really are not to blame, but they are the ones who stand up for the casino that I see that they don't care about everything

Es un engaño lo que dicen te lo aseguro, me peleo todos los días con las chicas, que ellas en verdad no tienen la culpa, pero son las que dan la cara por el casino que veo que les da igual todo

Hello,

I'm sorry - I can't read in Spanish. Could you rewrite the conversation here instead? It will get auto-translated.

Could you explain the hoax in full? I want to unsure I follow you correctly.🙏

They keep not paying and always making excuses, a decent casino doesn't do this. Here I send more screenshots of how they are when they are not interested in the subject and when having 12,000 I cannot reiterate money when I enter, the casino manager closes conversations with me so that I do not speak anymore, I record everything and have all the approved documents. A shame

Siguen sin pagar y siempre excusas, un casino decente no hace esto. Aquí mando más capturas de pantalla de como son cuando no les interesa el tema y cuando teniendo 12000 no puedo reiterar dinero al meterme, el manager del casino me cierra conversaciónes para que no hable más, dejo constancia de todo y teniendo todo los documentos aprobados. Una vergüenza 

I'm sorry to say that, no one said this is an honest casino.

Have you seen the review?

I honestly hope you get your balance...

I already know, but I want to believe that they will give me my money even if it is late. Because there has to be some way to get it back, right? Or silk for lost?

Ya lo sé ya, pero quiero creer que mi dinero me lo den aunque sea tarde. Porque tiene que haber alguna forma de recuperarlo, no?? O ya seda por perdido?

Well, I would like to inform you that after 15 days have passed since my withdrawal of 100 euros, which was on April 18, 2023, I can say that I received my first transfer to my account, come on, a shame, they preach that withdrawals are every week and today is the 3rd I got the first one and gentlemen I was able to make another one today because until today, May 3, 2023, they did not give me permission to withdraw my money. Supposedly it was a retreat every week, well, not 15 days, everything was great and for 100 euros hehehe amazing. Well I have 11,900 euros left to withdraw what an ordeal awaits me. But hey, late what late these people are, they won't see a penny of mine. Assistant screenshot

Bueno comunico que después de pasar 15 días desde mi retirada de 100 euros que fue el día 18 de abril de 2023 puedo decir que me llego mi primera transferencia a mi cuenta vamos, una vergüenza, predican que son cada semana las retiradas y hoy día 3 me llego la primera y señores pude hacer otra hoy porque hasta día de hoy 3 de mayo de 2023 no me dieron permiso para retirar mi dinero. Supuestamente era cada semana un retiro pues no 15 días genial todo y para 100 euros jejeje alucinante. Bueno me quedan 11900 euros por retirar vaya calvario me espera. Pero oye tarde lo que tarde está gente no verán un duro mío. Adjunto pantallazo 

That's what I have been trying to explain... There is no direct way to get any money from a scam, unlicensed casino.

As long as we are not able to verify its license, I consider it to be unlicensed - technically, even the licensing authority usually doesn't support players. As I already witnessed in the recent past, instead the license is simply terminated. Sadly, no one cares about players' funds. 🙁

I wish you all the luck you can get!

Hello

Come on, you don't have a license to work? I thought so, it was not from Curaçao? Or not anymore?

Hola

Vamos que no tiene licencia para trabajar? Yo pensaba que si, no era de curazao?? O ya no?

I'm sorry..? No, I don't have any license to work myself. 🙂

As goes for the casino, the license status is "unverifiable" meaning - probably missing.

Yeah??? So I don't understand how they can work and that people don't know the truth about it, how many different websites recommend this casino, how it's good and that.

I hallucinate the truth how can they get to that. So I already lost the money

Si??? Entonces no entiendo como pueden trabajar y que la gente no sepa la verdad al respecto, cuanto en diferentes webs recomiendan este casino, como que es bueno y eso.

Yo alucino la verdad como pueden llegar a eso. Entonces ya doy por perdido el dinero