Wazamba Casino - загальне обговорення (Сторінка 9)

First of all thanks for responding.

Secondly did you take your winnings or not and if yes after how much time?

Another important tip is to save all the winnings you have won as a screenshot and also download the game history.

For me, Wazamba manipulated the amount several times, so that my winnings became less and less.

Noch ein wichtiger Tipp,alle Gewinne die Sie gewonnen haben als Screenshot speichern und auch den Spielverlauf herunterladen.

Bei mir hat Wazamba den Betrag öfters manipuliert,sodass mein Gewinn immer weniger wurde.

Ok i understand thanks again for the response

I see. As I said, I just wanted to be sure about its origin. Sadly it truly looks like the casino employees should receive additional training on how the documents need to be handled. 🙁

I'm sorry I could not be more helpful.

At least you may submit a free-of-charge complaint, just in case you struggle far too long. Kindly check out this guide on how this feature works.

How do you feel about that?

I think it is fair to add that your complaint was actually closed as unjustified. With all due respect, deal with it and stop chasing other players with your unsupported ideas.

Do I really have to remind you each time?

"Thank you for your emails. Unfortunately, I didn't find any relevant conversation that would suggest that someone else played in the casino instead of you. According to your game history, you played down your winnings to zero and made 36 deposits after that. It is highly unlikely that someone would do that after being "robbed" of 80000€. In the conversations you forwarded, you basically complain about your withdrawals. Since all withdrawals you made were processed and received and there is no sign of abusing access to your account, I'm afraid your complaint will be rejected. If you disagree with our decision, please turn to the Gaming Authority (certria@gaminglicenses.com). I wish I could be of more help."

If you don't stop bringing this topic up each time a new player posts an issue, your permit to create posts here will be restricted.

Can you please consider that?

Ok again thanks for the responses i will try to find a solution as soon as possible. Either way i take my money or not i will submit for suer a complaint about wazamba casino.

Thank you too. We'll be here if you need more details about the complaint or whatever suits your needs.

Would you kindly keep us posted on your progress? The others might find it handy, I'd say. 🙏

One way or another, I wish you a pretty quick solution!

Of course i will provide information if something changes. Thanks again

I would be careful...Because your colleague recognized the differences himself.

But I won't post anything anymore.

I expect respect from you too.

All the best

Ich würde aufpassen ...Da Ihr Kollege selber die Differenzen erkannt hat.

Aber ich werde nichts mehr posten.

Ich erwarte auch von Ihnen Respekt.

Alles Gute

Please do not try to say you do not understand. I know the whole background of the complaint I mentioned. I personally discussed your posts with Matěj many times in the past due to that.

It is the path you have chosen. Those are the consequences.

I respect you as a human being, but I can't ignore the constant denigration you try to spread here. 🙏

Stay well.

Good morning, 2 days ago I won 1000 euros with a bonus of €30 in the end after two days the withdrawal was canceled saying that the machine paid me by mistake

Buongiorno 2 giorni fa ho ho vinto 1000 euro con un bonus di 30€ alla fine dopo due giorni il prelievo è stato annullato dicendo che per sbaglio la macchinetta mi ha pagato

Hi, did you ask how this is possible or for some proof from the casino that there was an error ? 

Yes, they say that it was an error on the slot and that they shouldn't have paid me. They say that with the maximum 5 euro coin bonus I could win €25. The problem is that the bonus is not what they say but it was a crab bonus and I won 60 € with which I then won the written amount.

Si loro dicono che e stato un errore della slot e che nn doveva pagarmi.dicono che con il bonus moneta da 5 euro massimo potevo vincere 25€.il problema che il bonus non è quello che dicono loro ma era bonus crab e ho vinto 60€ con cui poi ho vinto la cifra scritta.

I'm sorry, but what is this scrab bonus?

One way or another, I was about to suggest submitting a complaint to you, and now I see you already have one with a very similar issue, but against another casino.

Just to be sure, have you encountered the same issue in both casinos? Or just in Wazamba, please?

Well, one way or another, your current complaint surely needs a better update 🙏 Please do so by using this link.

I was wrong, it's always the same

Ho sbagliato è sempre quello

Since this is a problem at Wazmba Casino, I have moved your posts to a specific casino. 

However, Radka asked what the scrab bonus is. Could you describe it or tell me what it means ? 

The scrab bonus would be a bonus that they give you when you top up.

you have a chance to win free spin or playable money.

it is a kind of machine with a robotic arm to control and fish the object

Il bonus scrab sarebbe un bonus che te lo fanno quando ricarichi.

hai la possibilità di vincere giro gratis o denaro giocabile.

è una sorta di macchina con un braccio robotico da comandare e pescare l’oggetto

Good afternoon Radka, finally this statement....

Your colleague Peter discovered these difference amounts, just like me, and that brings me to my lawyer.

.......Didn't you notice the differences in your balance when making withdrawals (€6641.80 was missing on March 22nd, €25889.31 was missing on March 24th and €28277.50 was missing on March 25th), as in specified in one of the Excel documents? Sheets you sent? In my opinion, these are quite significant and noticeable amounts. Have you contacted the casino about this?......

Automatic translation

But I will not send you any further messages and your other customers will also respond.

If I had gambled away my winnings, I wouldn't fight so long for your justice.

I have a physical disability, but not a mental one.

It's not nice that you accuse me of lying.

That's all at the end!!!

Kind regards, Anja Meyer ♥️

Guten Tag Radka,abschließend noch diese Stellungnahme....

Ihr Kollege Peter hat diese Differenzbeträge entdeckt,genauso wie ich und damit bin ich auch bei meiner Anwältin.

.......Sind Ihnen bei den Abhebungen nicht die Unterschiede in Ihrem Guthaben aufgefallen (6641,80 € fehlten am 22.3., 25889,31 € fehlten am 24.3. und 28277,50 € fehlten am 25.3.), wie in einem der Excel-Dokumente angegeben? Blätter, die Sie geschickt haben? Meiner Meinung nach sind das durchaus erhebliche und auffällige Beträge. Haben Sie das Casino diesbezüglich kontaktiert?.......

Automatische Übersetzun

Aber ich werde Ihnen keine weitere Nachrichten zukommen lassen und auch Ihre anderen Kunden antworten.

Wenn ich meinen Gewinn verspielt hätte,würde ich nicht so lange kämpfen für dir Gerechtigkeit.

Ich habe eine körperliche Behinderung,aber keine geistige.

Es ist nicht nett,daß Sie mir unterstellen,ich würde lügen.

Das noch zum Schluss!!!

Mfg Anja Meyer ♥️

Good evening my friend because I saw that you have faced the same problem as me in wazamba if you see this message please send a reply and I will find a solution

Φίλε μου καλησπέρα επειδή είδα ότι έχεις αντιμετωπίσει το ίδιο πρόβλημα με μένα στην wazamba άμα δεις αυτό το μήνυμα σε παρακαλώ στείλε μια απάντηση μπας και βρω μια λύση

Hi, how did you solve it?

Ciao come hai risolto?