Wazamba Casino - загальне обговорення (Сторінка 16)

they answered me this.

mi hanno risposto questo.

https://anjmy1969.blogspot.com/2024/03/sammelklage-gegen-wazamba.html

hello there! It has been some time 🙂

I just want to mention your rejected complaint 👈 in order to keep the conversation fair. I also vividly remember the debates surrounding it.

Take care.

I was afraid of this. Well, the only way seems to be patient with the complaint.

I imagine Tomas will ask the casino representative for further explanation. Until the complaint reaches this phase, I fear we won't have more to add. I'm sorry.

Jaro I hope everything gets resolved...

Jaro spero che si risolva tutto...

I'll be hoping as well, whatever new news you have be sure to get back to me. 😉

Excuse me. What does administrative decision mean? In live chat they tell me that my account is closed due to an administrative decision

Scusate. Cosa significa decisione amministrativa? In live chat mi dicono che il mio conto è chiuso per decisione amministrativa

Dear Radka,

I would like to answer you because I find this topic with Wazamba and Co very important.

Your colleagues helped me very well and professionally back then.

I have a law firm in Curacao that has my documents. It can be clearly proven that I did not receive any winnings.

I am therefore looking for other winners who have experienced the same thing.

I'm sure you'll agree with me that it would be a lot of money for you personally, which you are entitled to.

That's why I won't give up and will try everything to get the winnings.

Justice must prevail, don't you think Radka?

I would like to thank you and your colleagues again for your great support back then.

Greetings

sent to you by Anja Meyer

PS: The tip about a class action lawsuit came from the lawyer.

Sehr geehrte Radka,

Ich möchte Ihnen antworten, da ich dieses Thema mit Wazamba und Co sehr wichtig empfinde.

Ihre Kollegen haben mir damals sehr gut professionell geholfen.

Ich habe eine Anwaltkanzlei auf Curacao,die meine Unterlagen haben.Es kann eindeutig bewiesen werden, daß ich ein Gewinn nicht erhalten habe.

Ich suche deshalb andere Gewinner,die das gleiche erlebt haben.

Sie geben mir doch bestimmt Recht,das es für Sie persönlich auch viel Geld wäre,was Ihnen zusteht.

Deswegen werde ich nicht aufgeben und alles versuchen,um den Gewinn zu erhalten.

Die Gerechtigkeit soll doch siegen,meinen Sie nicht Radka?

Ich möchte mich nochmals bei Ihnen und Ihre Kollegen bedanken,für Ihre damalige super Unterstützung.

Einen lieben Gruß

sendet Ihnen Anja Meyer

PS.Der Tipp einer Sammelklage kam vom Anwalt.

Hi, it may be based on their decision, but I can't tell you for sure what exactly is behind it. Casinos sometimes resort to this, but it is important that you have cashed out and have an account with 0, so you don't have any money there. If these conditions are not met, then the account should not be closed.

I would say, or I think it is, that one of the reasons can be when a player wins a lot of money and the losses are not so big. In that case I can imagine that something similar could happen, but obviously the reasons could be different. The casino probably won't say them so it's a pity because sometimes a fair explanation would be appropriate.

So the casino has come up with this, yes, they're closing your account ? 🤔

My account was closed following a jackpot of 62,000 euros. I already have an open complaint with your colleague Stephan

Il mio conto è stato chiuso a seguito di un jackpot di 62.000 euro. Ho già un reclamo aperto con il tuo collega Stephan

Hello again.

As we have tried to explain to you on numerous occasions, what you still perceive as some form of justice is far from a fair perspective. I am afraid nothing has changed.

Therefore, I think there should be a proper response when you approach members who are unaware with your general truth once more.

So, one more: is this whole thing still about our rejected complaint, please? We were even unable to determiate the desputed amount due to your inconsistencies. If this is related, I ask you kindly to keep it fair and square for others. That's all I ask from you.

Attorneys operate in distinct ways, lawsuits provide them their wagers 🙂

I have been discussing a fair approach instead.

Hi there! And, congratulations!!!

I saw the reply:

"To be fair @stefan I ask you to change the amount of the claim, the casino paid 3 pending withdrawals and now the missing balance is 27000. Thanks"

You know that when you win big, especially a jackpot, the casino will most likely close your account and investigate your gaming history. because the win is quite big. Sometimes they need to cooperate with related game providers, since most jackpots are paid by game providers.

In any case, I'm glad to see the withdrawals have been moving!

Thank you Radka for your enormous kindness. Let's hope everything gets resolved. I'm so worried🙁

Grazie Radka per la tua enorme gentilezza. Speriamo si risolva tutto. Sono tanto preoccupato🙁

Hi Radka! I'm so scared that I won't see my winnings 🙁

Radka ciao! Ho tanta paura che non vedrò le mie vincite 🙁

I sympathize with you and I would also be worried, but since they have already paid you some part of it, that would probably put me at ease. 

Also, the fact that Stefan contacted the casino and their high safety index could be a good sign. I know it's not pleasant to wait in a situation like this, but for now it's the only thing we can do and I firmly believe that you will get the rest and enjoy the money. 

Thanks so much Jaro

Grazie mille Jaro

You absolutely don't have to thank me, I know how you must feel. Someone wins the jackpot maybe once in a lifetime and that kind of money is nice. And it's even nicer when you don't have to fight for it but get it without any hassle. 

I'll keep my fingers crossed for you. 🤞

The VIP manager blocked me on telegram. I can't talk to anyone

Il vip manager mi ha bloccato su telegram. Non posso parlare con nessuno

Furthermore, they blocked my accounts on all their group's casinos... but why do they do this?

Oltretutto mi hanno bloccato i conti su tutti i casino' del loro gruppo...ma perché fanno così?