Slottyway Casino - загальне обговорення

Sorry.the worst casino....1.you have to fight for the payout...then YOU HAVE TO PLAY A ROLL WITH 9.95 EURO......THEN WHEN YOU HAVE WON A BIT MORE,,,,,STUCKS FUNNY IT ALWAYS WHEN SOMETHING GOOD COMES....HOP THEN IT TURNS A BIT FURTHER.SORRY.BUT WUNDERINO OR HYPERINO IS 100,000,000 TIMES BETTER AND FERRY.AT SLOTTYWAY.COM..YOU CAN FIND THAT THINGS ARE NOT HONEST. ...THIS IS A GUESS.OK.

Sorry.das schlechteste casino....1.muß man um die auszahlung kàmpfen...dann MUß MAN EINEN DREH MIT 9.95 EURO SPIELEN......DANN WENN MAN MAL ETWAS MEHR GEWONNEN HAT,,,,,STOCKT KOMISCHERWEISE ES IMMER,WENN WAS GUTES KOMMT....HOP DANN DREHT DAS EIN STÙCK WEITER.SORRY.ABER WUNDERINO ODER HYPERINO IST 100000000 MAL BESSER UND FAEHR.BEI SLOTTYWAY.COM..KANN MAN DRAN RISCHEN DAS ES DA NICHT EHRLICH ZU GEHT....DAS IST EINE VERMUTUNG.OK.

I don't understand the point where you say: "YOU HAVE TO PLAY A ROLL WITH 9.95 EURO" Care to elaborate, please? And if I got it right, you were paid after all, correct?

Hello, how long does a payout and verification take? Casino already submitted heaps of pictures and documents and heaps of pictures with me and my ID the first withdrawal was canceled by the casino

I hope to get the 500 euros quickly

Guten Tag wie lange dauert eine Auszahlung und die Verifizierung bei dem. Casino habe schon Haufen Bilder und Dokumente eingereicht und Haufen Bilder mit mir und meinen Ausweis die erste Auszahlung wurde storniert vom casino

Hoffe erhalte die 500 euro schnell

It can take a few days to submit your documents until they are verified. Once verified, it can take a few more days for the withdrawal to be processed, depending on your chosen method. Some methods are faster than others, and when using bank transfer, it can take a few days for the funds to show up in your account. Good luck!

I asked them to cancel my account, without real time to have that kind of stress. I did everything they asked, nothing helped, I was checked and then they said I was missing documents that had already been accepted. So I appreciate the space, but I continue to say that this casino is terrible, it and IBet, always receive the amount that is deposited, but to withdraw the person suffers and it seems like they committed a crime even though they did everything that was required.

Pedi para cancelarem minha conta, sem tempo real ter esse tipo de estresse. Fiz tudo que pediram, nada adiantava, fui verificada e depois falaram que faltou documentos que já haviam sido aceitos. Então agradeço o espaço, mas sigo dizendo que é terrível esse cassino, ele e o IBet, sempre recebem o valor que se deposita, mas para sacar a pessoa sofre e parece que cometeu um crime sendo que fez tudo que foi exigido.

Hi, I see you don't have the best casino experience. However, have you managed to verify your account when you talk about the documents ? How long has your situation been going on ? 

Anyway, I saw that you filed a complaint so our team will try to help you in your situation. I hope you will be able to resolve this inconvenience as soon as possible. 

I had never been to these casinos like this, I always play on recommendation, it was the worst experiences I've ever had, I did the step by step they asked, I followed all the rules, but they lied because I always play low stakes and they said I placed high bets, that I failed blablabla. In reality, they accept the deposit so easily because of all the bureaucracy and lies to pay. I no longer play at any of these casinos that appear, only if someone I KNOW sends an invitation and reports their experience. But thank you for the space.

Nunca havia entrado nesses cassinos assim, sempre jogo por indicação, foi as piores experiências que já tive, fiz o passo a passo que eles pediram, segui todas as regras, mas eles mentiram pois jogo sempre apostas baixas e disseram que fiz apostas altas, que descumpri blablabla. Na realidade se aceitam o depósito com tanta facilidade pq essa burocracia e mentiras para pagar. Não jogo mais de forma alguma em nenhum desses cassinos que aparecem, somente se alguém CONHECIDO mandar convite e relatar a sua experiência. Mas agradeço a vcs pelo espaço.

I believe that such an experience rather demotivates you from the casino and from what I can see it was not the best option as it has a rather low safety index. As for the fact that you exceeded the bet, did the casino accuse you of such a thing ? 

However, I would say that your complaint is still open and it would certainly be appropriate for you to respond so that Petronela can move on and I believe that she might be able to help you. You can do so here. 

Don't give up because I think nothing is lost yet. 

I played in this casino and had no problems with withdrawals, it seems to me that if you play according to the regulations there should be no problems with withdrawals, so I don't know why the casino has such a low rating

I have played in various casinos and many are unfair with much higher ratings

Grałem w tym kasynie i nie miałem problemow z wypłatami,wydaje mi się jeśli się gra zgodnie z regulaminem nie powinno być problemów z wypłatami także nie wiem skąd aż tak niska ocena kasyna

Grałem w różnych kasynach i wiele jest nieuczciwych z dużo wyższa ocena

I guess I know which one with the higher rating you mean,... 🙂

Despite being a bit worried because this casino is a dangerous place, I decided to believe your decision.

Did I understand correctly you have never tried to withdraw from this site? One thing is to think you only need to follow the rules, but the rest is usually the experience.

Mind the warning: "High value of withheld winnings in player complaints in relation to the casino's size"

🙏

My experience with Slottway casino was the worst of my life...I deposited 500.00 reais and reached 2,400.00 reais...then they confiscated the entire amount when I went to make the withdrawal...First they said it was for violating bonus rules, but I argued that I didn't even

A minha experiência com o casino Slottway foi a pior da minha vida...eu depositei 500,00 reais e cheguei aos 2.400,00 reais...aí eles confiscaram todo o valor quando fui fazer o saque...Primeiramente disseram que era por violar regras de bônus, mas eu argumentei que eu nem

Oh, I bet you intended to say you did not even take a bonus, right? But I'll wait for your confirmation first.🙏

I didn't quite understand your question, but I didn't want a bonus nor did I activate any bonus at this casino...they confiscated my money for no reason...run away from this casino!!

Eu não entendi muito bem a sua pergunta, mas eu não queria bônus e nem ativei qualquer bônus desse casino...eles confiscaram meu dinheiro sem motivo algum...fuja deste casino!!

Even though you don't understand the question you have basically answered it. Radka wanted to know if you played with bonus or not and you described that you didn't. 

So can you give some explanation for the casino confiscating your money ? Do you also have a tab in the casino menu where you can see the bonus history ? Maybe that would be useful and if you don't have anything there you could show a screenshot to the support. 

Would you try that ? 

They say I made bets above what they allowed, but that's absurd...they confiscated all my money...I didn't activate any type of bonus...run away from these fraudulent casinos!!

eles dizem que eu fiz apostas acima do permitido por eles, mas isso é um absurdo...confiscaram todo meu dinheiro...eu não ativei nenhum tipo de bônus..fujam desses casinos fraudulentos!!

I see now.

You know this casino is very decent in term of fairness. It means that some predatory, unfair, or hidden rules might play their part.

Allow me a question: did you see its safety rating 👈?

"We consider the casino's T&Cs to be unfair"

When you play in the casino with a safety 2,0 out of 10, you should really read the terms in detail.

Are you sure the casino does not apply the max bet rule for playing with your own funds? I fear it does.

You should complain, it's completely free for you, so you don't need to worry about costs.

Are you interested?

And did you ask the casino how you exceeded the bets ? Do they have it mentioned somewhere in the Terms and Conditions ? Because I have a feeling that the maximum bet is related to the bonus. 

However, seeing that you are in a pretty uncomfortable situation, if you think that you have done nothing wrong and have not broken any casino rules, then there is a possibility to file a complaint with us. 

If you haven't heard of it, you can read more about the process here- Complaint Resolution Information and Instructions.

You can of course open a complaint at this link. 

Are you in ? 

I don't understand very well...I placed bets on e-basket...they initially said that I violated rules about bonuses, but I didn't activate any type of bonus, after I complained, they invented other rules saying that I bet more than 250, 00 reais and the allowed amount was 230.00...but other friends of mine bet below 230.00 reais and still had their balances withheld...I really don't know what to do!!

Eu não entendo muito bem...eu fiz apostas em e-basket...falaram inicialmente que violei regras sobre bônus, mas eu não ativei nenhum tipo de bônus, depois que reclamei, eles inventaram outras regras dizendo que apostei mais que 250,00 reais e o permitido era 230,00...mas outros amigos meus apostaram abaixo de 230,00 reais e mesmo assim tiveram seus saldos retidos...eu realmente não sei o que fazer!!

I'm in, tell me what I need to do... they confiscated several of my friends here in Brazil... they talk about a rule that you can't bet more than 230.00 reais on sports... but it's not clear in the terms from them!!! If you can help me I would appreciate it... I want to open a complaint!!

Eu estou dentro, me diz o que preciso fazer...eles confiscaram vários amigos meus aqui do Brasil...eles falam sobre uma regra que não pode apostar mais que 230,00 reais em esportes...mas não está claro nos termos deles!!! Se puder me ajudar eu agradeço...quero abrir reclamação sim!!