RTbet Casino - загальне обговорення (Сторінка 3)

Let's hope for the best, and wait a bit to see some movement.

Just, please, keep in mind that the weekend is coming and most of the casinos don't proceed with payments.🙏

Я знімаю 95 євро з Rtbet, я знаю, що це небагато, але це все одно гроші, я чекаю з 14 вересня, я пишу в службу підтримки, і вони завжди пишуть мені одне і те ж "Почекай, виведення займає 3 дні" Я їм пишу, що чекаю з 14 числа, а вони завжди мені пишуть, що виведення йде 3 дні

I withdraw 95€ from Rtbet I know it's not much but it's still money, I've been waiting since September 14th, I've been writing to support and they always write me the same thing "Wait, the withdrawal is taking 3 days" I write to them that I've been waiting since the 14th and they always write to me that the withdrawal is taking 3 days

Hello. Do you have any updates regarding your withdrawal for us? Has there been any movement?

Let us know, please, if you need any help from us, and we can look into it.😉

Away....

I have made 3 withdrawals since 9/20/2024 and to date have not received anything in my bank account.

While I get in touch with their relevant department every time they ask for forgiveness and patience.

Μακριά....

Έχω κάνει 3 αναλήψεις από 20/9/2024 και μέχρι σήμερα δεν έχω λάβει τίποτα στον τραπεζικό μου λογαριασμό.

Ενώ έρχομαι σε επικοινωνία με το αρμόδιο τμήμα τους κάθε φορά ζητάνε συγνώμη και υπομονή.

Same experiences as before. Withdrawals have been under review for the sixth day. Livechat just tells you to wait, lots of withdrawal requests. Maybe we should change the practices a little if it doesn't work. However, the promise is for three days. They are probably waiting for the player to cancel the withdrawals and lose the money.

However, I haven't received €1100. There is no need to verify the account and I didn't take any bonuses, so it should be clear. This will be watched until the end.

Samoja kokemuksia kuin aiemmilla. Kotiutukset olleet tarkistuksessa kuudetta päivää. Livechat käskee vain odottamaan, paljon kotiutuspyyntöjä. Pitäisikö ehkä hieman muuttaa käytäntöjä jos homma ei toimi. Lupaus on kuitenkin kolmesta päivästä. Odottavat varmaan, että pelaaja peruuttaa kotiutukset ja häviää rahat.

Kuitenkin minulla 1100€ saamatta. Tiliä ei tarvitse tarkastaa enkä ottanut bonuksia, eli pitäisi olla selvää. Tämä katsotaan loppuun asti.

And is there any reason for this delay? How did they explain it to you?

Unfortunately, it is nothing unusual that a casino could experience an overload of withdrawals from time to time. The main thing is to explain it to its players, of course.

Please keep us updated about how it goes, and if nothing changes, let us know. We are here to help.

I'll be sure to keep you posted. A question of principle..

I've played a lot at Casino and haven't come across many bad places. I've gotten my money out of all of them, sometimes I've gone a little longer.

Aivan varmasti pidän teidät ajan tasalla. Periaatekysymys..

Paljon olen Casinolla pelannut eikä vastaan ole tullut montaa huonoa paikkaa. Kaikista olen saanut rahani pois, joskus mennyt vähän pidempään.

That there is a high volume of withdrawal requests.

20/9/24 the withdrawal was made.

12 days ago

Ότι υπάρχει μεγάλος όγκος από αιτήματα ανάληψης.

20/9/24 έγινε η κίνηση ανάληψης.

12 ημέρες πρίν.

We will look forward to hearing some positive news, hopefully soon.

Thank you for this update.

Then I hope that it'll be resolved soon.🤞

A new twist. My first €500 withdrawal was returned to my game account. I asked why? I heard that the cancellation of the payment was caused by the service provider.

I originally made my deposit using the rapid transfer service and also tried to withdraw using it, but apparently it didn't work.

Customer service claims everything is fine.. I even got service in my own language. However, I have not received any email about this cancellation. Weird.

Well, now I made a withdrawal using a bank transfer and I'm waiting again. The rest of my withdrawals are still under review.

Uusi käänne. Ensimmäinen 500€ kotiutukseni oli palautunut takaisin pelitililleni. Kysyin asiaa miksi? Kuulemma maksun peruuntuminen on palveluntarjoajasta johtunut.

Tein alun perin talletukseni rapid transfer palvelua käyttäen ja yritin myös kotiuttaa tällä, mutta se ei näköjään onnistunut.

Asiakaspalvelu väittää kaiken olevan kunnossa.. sain jopa palvelua omalla kielelläni. Mitään sähköpostia en tästä peruutuksesta kuitenkaan ole saanut. Outoa.

No nyt tein noston käyttäen pankkisiirtoa ja taas odotetaan. Loput nostoni ovat vielä tarkistus tilassa.

So, how did you learn about that if you didn't receive any email?🤔

Maybe you should start thinking about filing a complaint. What do you think?

If you really see that it is going nowhere, please let us know and we will try to get it solved.

I went to the game account to see if the withdrawals are still being checked. In this case, I noticed that one withdrawal was restored. Others were under review.

I'll wait until next week and then look at the appeal.

Kävin pelitilillä katsomassa ovatko kotiutukset edelleen tarkistetaan tilassa. Tällöin huomasin yhden noston palautuneen. Muut olivat tarkistetaan tilassa.

Odotan ensi viikkoon ja sitten katsotaan valitusta.

Hopefully this is the breaking point we have been waiting for. I am crossing my fingers that your remaining withdrawals will be handled quickly!

Anticipating positive news early next week. 🤞🤞

The money came in after 14 days.

Μπήκαν τα λεφτά μετά από 14 μέρες.

I have also been paid 2 x €500 withdrawals during the weekend. The finance department shouldn't even be at work on the weekend, is it possible to break the queues😂.

So everything is fine, even if there is a delay in payments. I'm still waiting for one withdrawal next week because I won a little more.. although I will skip this casino in the future.

Minullekin on viikonlopun aikana maksettu 2 x 500€ kotiutukset. Talousosaston ei edes pitäisi olla viikonloppuna työssä lieneekö jonojen purku😂.

Eli kaikki hyvin vaikka viivettä maksuissa on. Vielä Odotan yhtä kotiutusta ensi viikolla sillä voitin vielä vähän lisää.. tosin jätän tämän kasinon kuitenkin jatkossa väliin.

2 weeks to wait is not quite right for every player, but I think in the end it's important that you got the money. Is this the time that discourages you to play in such a casino again or you rather say that you already know how long it takes and so you stay here? 🙂

When there are so many companies with serious service that get you there in 4 hours you don't sit.....you leave and go to the best.

Όταν υπάρχουν τόσες εταιρείες με σοβαρή εξυπηρέτηση που στα βάζουν σε 4 ώρες δεν κάθεσαι.....φεύγεις και πας στους καλύτερους.

Thanks for the clarification. Will you also let us know when you have the latest withdrawal? I'm glad that the casino is finally paying even if it takes a little longer than the players would like. 

Good luck. ☘️