Pledoo Casino - загальне обговорення (Сторінка 4)

Hello again,

Have you seen this thread? I'm not sure whether it concern's a similar topic, can you check that out, please?

Hello,

do you maybe have someone in the team who knows about the situation, the thread you linked seems to be very serious and could affect many German players.

Hallo,

habt ihr vielleicht jemanden im Team der sich mit der Sachlage auskennt, der Thread den du mir gelinkt hast scheint sehr ernst zu sein und könnte viele Deutsche Spieler betreffen.

Hello.

I asked my colleague to engage our German tester in the conversation.

You know, we are not lawyers we do not engage in such situations directly, because we possess no legal authority to make decisions.

I don't know the details of what pledoo is doing, but if you are worried about giving bank information and receiving money, there will probably be no problem other than paying taxes. if you need more information please give me more details about the issue.

Hello there!

Thank you for your contribution. Would you share more details about the taxes openly, please? You know, many players are seeking answers, and we aim to provide those. There are many passive readers in the community, we care about them too. 🙂

Good Evening!

Did you have a newer one?

Because I also received the same email and sent the movements

Καλησπέρα!

Είχες κάποιο νεότερο?

Γιατί κ εγώ έλαβα το ίδιο μέιλ κ έστειλα τις κινήσεις

Good evening Faye...my name is Nikos and I'm from Greece...do you have experience with pledoo casino?

Καλησπέρα Φέι...λέγομαι Νίκος και είμαι από Ελλάδα...έχεις εμπειρία σχετικά με το pledoo casino?

Hello, I also received this email, it's about 6300 euros.

I sent the documents to Pledoo and haven't heard anything since.

Has anyone even received any money yet?

Guten Tag, ich habe diese Email auch erhalten, bei mir geht es um 6300 Euro.

Ich habe die Unterlagen an Pledoo gesendet und seitdem nichts mehr gehört.

Hat jemand überhaupt schon Geld erhalten?

Hi!

May I know to which email you are referring now? Surely many players have successfully withdrawn their winnings from this casino, yet what remains unclear is what has happened to you.

Care to provide more details, perhaps? According to the complaint it is about a refund, well, that's quite a specific situation. 🤔

Hello, I received the same mail and I am in touch with Pledoo and my bank.

However I need to say that Pledoo until this time is so polite and they help so much with my bank .

I'm waiting answer from my bank ,they investigate the case they told me

I have filed a complaint but have not yet received a response from you.

Kind regards

Ich habe eine Beschwerde eingereicht aber noch keine Antwort von Euch erhalten.

MFG

And when was that?

I haven't heard from Pledoo for 1.5 months.

Thank you for your feedback signal.

Und wann war das?

Ich habe von Pledoo seit 1.5 Monaten nichts mehr gehört.

Danke für deine Rückmeldung.

Goodmorning, since 20.08

They replied me very quickly I have to say

Hello. Well, I hope those two complaints are not related to each other:

I was hoping you could explain what makes you entitled to the refund. Anyway, see the timer? We are currently waiting for your response 🙂

Kindly address the complaint directly - by using this link: https://casinoguru-de.com/pledoo-casino-der-spieler-ist-sich-uber-das-ruckerstattungsversprechen

Hello, no, don't hang them.

Guten Tag, nein, hängen sie nicht.

And did you receive the money?

Und haben Sie das Geld erhalten?

I don't think so - since I just lost. So pay taxes on what?

Kind regards

Ich glaube eher nicht- da ich nur verloren habe. Also auf was Steuern zahlen?

MFG

Good day,

To this day I'm still in the process, have you heard anything about it?

Guten Tag,

bis heute bin ich noch im Prozess, Haben sie etwas davon gehört?

Hi, I don't know what you specifically mean by "don't hang them" but if it refers to your open complaint, you needn't worry. I noticed that the casino has responded to you, and that you're going to try to resolve everything calmly with the casino. 

Anyway, in this case, could you please tell us how your process and communication with the casino is progressing when you have something new ? I'm sure that would be helpful. 

For now, we will wait to see how things move forward. 

Я не можу зняти 700 євро, я їм вже надав всі документи, гроші не знімають, в цьому казино їх розводять на гроші.

I can’t withdraw 700 euros, I have already provided all the documents to them, they don’t withdraw money, in this casino they are bred for money.