LuckyBlock Casino - загальне обговорення (Сторінка 7)

Sorry, but I do not completely understand your request. What would you like to review again?

If you meant your complaint, as I read, it was closed as "unjustified" because you have breached some rules, so I do not think there can be anything more done. Everything was explained: "As we received new information from the casino team and as I have explained previously, although the buttons are close together, the bet amount can be increased only manually by either tapping on the + sign button or holding the + sign button. The game Chaos Crew 2 game does not feature a designated "Max Bet" button that can be mistakenly taped, instead bet amount can be increased only manually. With this in mind, unfortunately, the breach of the casino bonus terms did happen and we can't blame the casino for following their rules."

Would you like us to assist you with some other matter, perhaps?

Ladies and Gentlemen

Lucky Block online casino advertises fast deposits and withdrawals even for large winnings.

Now I have finally won and after I received the payout in

System you require various checks.

During the POA verification, you will be asked for proof of a utility bill, for example. I took the photos with an iPhone 15 Pro in the best quality. Now I have filed them away because the photo is "blurry". I then noticed that when you upload a photo to the check, no matter how good the quality was before, it is blurry on the Lucky Block website! I have now sent an email with the pictures in high quality but no one has responded. Has anyone had the same problem and can help me with how I can request payment?

Thank you

LG

Theone

Sehr geehrte Damen und Herren,

Lucky Block online Casino wirbt mit schnellen Ein und Auszahlungen auch bei Hohen Gewinnen.

Nun habe ich endlich gewonnen und nachdem ich die Auszahlung im

System hinterlegt habe verlangen Sie diverse Checks.

Bei der POA Verification wird nach einem Nachweis z.b einer Stromrechnung gefragt. Ich habe die Photos mit einem IPhone 15 pro gemacht in bester Qualität. Nun habe sie es abgelegt weil das Photo „blurry" sei. Ich hab dann festgestellt wenn man ein Foto in den Check hochlädt egal wie gut die Qualität vorher war ist es in der Lucky Block Website blurry! Hab nun eine Mail mit den Bildern in hoher Qualität geschickt aber es meldet sich keiner. Hatte jmd auch schon das Problem und kann mir hier helfen wie ich sie zur Auszahlung fordere ?

vielen Dank

lG

Theone

Hello,

I browsed user reviews written on this casino; by the way, you can do the same right here 👈

Although it was approved a few months ago, I must admit that the most recent one sounds a lot like this one.

To return to you, it is not enjoyable to be disregarded, particularly when you are attempting to pass the verification process in order to receive your winnings. Although we are unable to discuss picture quality at this time, I know you believe that it should not be a concern.

Could you let us know how long this has been a struggle for you?

I have lost a lot of money, I only had 288.35 and it is the first time I have made a withdrawal of 100 usdt and they blocked my account and told me that I committed fraud according to their terms and conditions, and they took away my balance. I told them that I did not commit fraud, rather I lost money and I am asking for my deposit back and they tell me that they cannot. In other words, they robbed me. Do not bet in this house and lower the score, whoever can, report this house. I hope that someone reads this message so that they do not enter this thieving betting house.

He perdido mucho dinero, solo tenia 288.35 y es la primera vez que realizo un retiro de 100 usdt y me bloquen la cuenta y me dicen que cometi un fraude segun sus terminos y condiciones , y me quitan el saldo. Yo les dije que no cometi fraude, mas bien perdi dinero y estoy pidiendo que me devuelvan mi el deposito y me dicen que no pueden. En otras palabras me robaron. No apuesten en esta casa y bajen el puntaje quien puede denuncie esta casa. Ojala que alguien lea este mensaje para que no entre en esta es casa de apuesta ladrona

Hi Patricio, what type of fraud did they accuse you of committing? If I understand correctly, you just wanted to withdraw your winnings.

Hei Patricio, hvilken type svindel anklaget de deg for å ha begått? Hvis jeg forstår riktig, ville du bare ta ut gevinstene dine.

Hello, they just told me to read our terms and conditions (16. Legal restrictions, fraud and deception) I have not committed anything of what they tell me, it is the first time I use this betting house, you are accused of something unfairly, as I said I lost in this betting house and they took my money, in other words they robbed me, be careful

Hola, solo me dijeron lee nuestros términos y condiciones(16. Restricciones legales, fraudes y engaños) no he cometido nada de lo que me dicen es la primera vez que uso esta casa de apuesta, se te acusan de algo injustamente , como dije perdi en esta casa de apuesta y me quitaron mi dinero, en otras palabras me robaron, tengan cuidado

Sorry to hear that, Patricio. I hope you manage to get your money back. Stay strong!

Beklager å høre det, Patricio. Jeg håper du klarer å få pengene dine tilbake. Hold deg sterk!

That must be really nerve-breaking, especially if you don't know what they mean and what exactly you are accused of.

May I just ask if you by any chance played with some bonus at this casino? Did you perhaps bet over the maximum bet? 🤔

I'm just trying to find out what kind of violation of terms they have accused you of, you know.

Anyway, if you feel that all this is some misunderstanding, I believe that our complaint team could try to investigate the matter and hopefully find out the reason why this happened to you.

Please follow this link where you submit a complaint so we are able to intervene in your case.

Try to describe the situation as well as possible and include all the details you know, please.