Lowen Play Casino - загальне обговорення

Hello, I have played several times in this casino, for about 300 euros and it has not even given me a prize of 40, it has many games and the same ones on other platforms that do reward and no one here, I have grown tired of giving them the money 🤑.

Buenas he jugado varias veces en este casino, como 300 euros y no me ha dado ni un premio de 40, tiene muchos juegos y los mismos en otras plataformas que si premian y aquí nadie, yo me he cansado de regalarles el dinero 🤑 .

May I ask for how long have you been playing at this casino, please? Just keep in mind that a casino has always an advantage over players in a long term.🤷‍♀️

Two months, but in other casinos from my point of view I have won even 50 euros, here I have not even reached 15. It doesn't convince me.

Dos meses, pero en otros casinos desde mi punto de vista he ganado aunque sean 50 euros aquí no he llegado ni a 15. A mí no me convence.

What kind of games did you play? In the case of slots, for instance, this does not seem unusual.

One way or another, good luck elsewhere, I guess. ✨

They are scammers

Son unos estafadores

I deposited €100 and they gave me another €100 as a bonus. Well, it turns out that when you finish the €100 and start playing with the bonus money, even if you win, you can no longer collect it because they say it is BONUS MONEY. ...I had €285 and I asked to collect and this guy Mario told me (there is only one person to claim) you have to cancel the bonus to be able to collect so what I thought they were going to take away the €100 from the bonus was not that he had won.

Result I was left without money. A fraud.

Deposite 100€ y me dieron otros 100 de bono. Pues resulta que cuando acabas los 100€ y empiezas a jugar con el dinero del bono aunque ganes ya no lo puedes cobrar porque dicen que es DINERO DEL BONO. ... Tenía 285 € y pregunté para cobrar y me dice el tal Mario( que solo hay una persona para reclamar) tienes que cancelar el bono para poder cobrar entonces yo lo que pensaba que me iban a quitar los 100€ del bono no lo que habia ganado.

Resultado me quede sin dinero. Una ESTAFA.

Hello, please understand to withdraw the deposit bonus and any winnings associated with it, you must wager the received bonus. according to the rules of the bonus.

If you haven't yet wagered the bonus completely on some occasions your bonus can be canceled and the amount not yet used for playing returned to you.

Anyway, I want to ask you some questions.

Did you fulfill your wagering on the bonus ? By cancelling the bonus you lost everything you had in your account, including the deposit, yes ? 

Anyway, I saw that you managed to file a complaint, so let's see if you can help our team. 

If you have any update, be sure to let me know.

I am not a big fan of bonuses, they are very difficult to get and the first thing they take from you is your money, there are some applications that are possible, but in this one it is very difficult to get the bonus and without a bonus it gives you some prize, I don't understand how I have spent about 300 euros and I haven't managed to win even 15. Just like the free spins are a scam and I am not a fan of bonuses or free spins in this application...! I think it is a hook for you to continue depositing.

No soy muy partidaria de los bonos, son muy difíciles de conseguir y lo primero que te quitan es tu dinero conseguido, hay alguna aplicación que si es posible,.pero en esta precisamente es muy difícil de conseguir el bono y sin bono que te de algún premio, yo no entiendo como me he gastado unos 300 euros y no he llegado a ganar ni 15. Al igual que las tiradas gratis son una estafa y yo no soy partidaria en esta aplicación precisamente ni de bonos ni tiradas gratis..! Pienso que es un enganche para que sigas depositando.

I don't think bonuses are an advantage in every casino, I wouldn't play with them if I have to admit. 

What you describe is unfortunately not unusual and the casino almost always has an advantage over the player who sooner or later loses his deposits. 

Anyway, what bonus did you use? What conditions did you have ? 🤔

I have already repeated 3 times that I did not use bonuses, I am simply giving my opinion of this specific casino, I know it is unusual that they reward often, but in this specific one I have not won anything, I have lost everything I deposited...!

Ya he repetido 3 veces que no usé bonos, simplemente estoy dando mi opinión de este casino en concreto, ya se que es inusual que premien a menudo, pero este en concreto no he ganado nada, he perdido todo lo que deposité..!

So it's a shame when it turned out like this. Do you have a feeling you'll try it again sometime or would you rather take a break ?