KinBet Casino - загальне обговорення (Сторінка 2)

Sure, I understand that, try to give it some more time, some casinos don't pay players right away but have some delay. 

Anyway, weren't there any verification documents required from you? Didn't you play with the bonus? 

I preferred not to play the bonus, for now they have not asked me for any identity document for verification. I played roulette and won, I just want justice!

Ho preferito non giocare il bonus, per ora non mi hanno chiesto nussun documento d’identità dí verifica. Ho giocato alla roulette e ho vinto, voglio solo giustizia!

I definitely think all players do. 

Can I ask you one more question, how long are you waiting for your 3 withdrawals at the moment? Are you in contact with the casino or not so much?

I've been waiting since March 4th, so it's just a few days... but, with other casinos, I'm used to immediate withdrawals! I wrote to Kinbet, but they give vague, inaccurate answers...

Sto aspettando dal 4 marzo, quindi si tratta di pochi giorni… ma,con altri casinò, sono abituata a prelievi immediati! Ho scritto a Kinbet, ma danno risposte vaghe, non precise…

Sure, all I can say to that is that just because some casinos have instant withdrawals doesn't necessarily mean it's like that everywhere. We give casinos 14 days to send money to the player and if you are close to that date and you have nothing in your account and the casino still doesn't tell you anything relevant, then I would file a complaint where we will try to help you.

How does that sound?

Ok! Thanks! I'll let you know!

Ok! Grazie! Vi farò sapere!

Hello, it's been 14 days since my first withdrawal request on Kinbet and still nothing... can I make a complaint? Can you help me? Thanks 🙏

Buongiorno, sono passati 14 giorni dalla mia prima richiesta di prelievo su Kinbet e ancora nulla… posso fare un reclamo? Potete aiutarmi? Grazie 🙏

Of course, I'm sorry the casino hasn't paid you yet and I thought they would be able to do it. 

Anyway, if you haven't heard anything and it's been two weeks, you can open a complaint at the following link.

Just click here ⬅️

If you don't know what to expect from the situation itself, this guide has the information you need and if you have any questions or don't understand something, just let me know and I'll try to advise you.

I'll keep my fingers crossed that your case turns out well. 🤞

Ok thanks, I'll write the complaint today

Ok grazie, entro oggi scrivo il reclamo