Dogsfortune Casino - загальне обговорення

Dogs Fortune is not a casino, its a fake website with fake license. They dont pay winnings. To nobody. it happened to me, it happens to all the players.

In my case everything was fine until I decided to cash out my winnings. It was not too much, 250 euros. Account is verified, no foul play.

Support closing the chat every time I was trying to ask them about my request. Emails are not responded.

I will never get back my winnings, I know it but I write to protect other players. Dont make my mistake. I didnt check them well before my deposit So I checked with my own money.

Hi there.

The rating could be better, that's obvious.

The best thing you can do for now is to update the complaint. Use this link, please.

Sadly, almost all complaints were ignored by the casino. You should find yourself a better site to play in.🙏

03.03.2024 я зареєструвався в букмекерській конторі "Dogsfortune", завантажив документи та успішно пройшов верифікацію. Після цього я зробив депозит і отримав бонус на перший депозит. Відігравши бонус, я спробував зняти частину грошей, але гроші повернулися. На моє запитання, чому це відбувається, служба підтримки відповіла, що документ, який підтверджує мою адресу (рахунок за електроенергію), закінчився, і мені потрібно завантажити новий документ англійською мовою. Я живу в Німеччині і всі організації надсилають мені документи німецькою мовою. При реєстрації я вказав адресу німецькою мовою, рахунок за електроенергію, який мені перевірили, також був німецькою. Я не розумію, чому виникла така вимога і чи законна вона. Служба підтримки не відповідає на мої листи. 755 євро висять у повітрі.

On 03/03/2024 I registered with the bookmaker "Dogsfortune", uploaded documents and successfully passed verification. After that, I made a deposit and received a bonus on my first deposit. After wagering the bonus, I tried to withdraw some of the money, but the money came back. When I asked why this was happening, the support service replied that the document that confirms my address (electricity bill) had expired and I needed to upload a new document in English. I live in Germany and all organizations send me documents in German. When registering, I indicated the address in German, the electricity bill that was verified for me was also in German. I don’t understand why such a requirement arose and whether it is legal. The support service does not respond to my emails. 755 euros are hanging in the air.

I'm really sorry about this whole situation, and unfortunately, our complaint team is not able to help due to the fact that this casino is not willing to cooperate, as Veronika wrote in your complaint.

This usually happens in a casino with a low safety index and without an official license.🤷‍♀️

Please try to be more careful and select casinos where you can feel more safe.🙏

Дякую

Thank you