BC.Game Casino - загальне обговорення (Сторінка 14)

I see the conversation with you has no point, so I'll leave it at that, have a nice life. 😉

exactly good thing you did realize that ha! because it doesn't make any sense from what ever your comment is thats all ,

have you ever done anything with it or something?? me i did!

but from you guys NOTHING!! include your admin, you talking about!

Good day everyone. I thought i would share a recent chat with BC Game support.

By far the most dreadful support system I've encountered. When i was lower than level 30 it woulkd take 30 - 180 minutes for a reply, and if you werent still there they would end the chat and ignore your question.

I think we all need to ask ourselves, good rating or not, who are we supporting and what systems are we really betting against online?

Customer Support Specialist

Dear Players,

Our Quest Hub will undergo maintenance on July 8th at 00:00 (UTC+0) for 8 hours. During this time, quests will not be available. Once the maintenance is complete, simply refresh the page to see the quests again. Thank you for your understanding and support!

Happy gaming!

The BC.GAME Team

Please select your language :

English (United States)

Welcome to BC.GAME Support. How can we help?

Other

Please describe your issue

human

BC Game typically replies in under 15m.

This casino is a disgrace. Level 33 and i'm still stuck to the worst support on any online casino. Do not expect any deposits. I no longer need to wager a certain loss. Better to burn my money and i'll get a better show.

Your bonus system is a scam and every single game is throttled on your software.

The longest streak of wins here in the past 3 - 4 weeks would be for about 10 minutes. Yes provabaly fair. A term you would not hear in the real world. I wonder why? Because it doesnt mean anything! Its rubbish.

It is so obvious that wins are tide to your XP in relation to your next level. As soon as you level up you stop winning. Unless you have throtled for 8 - 9 levels and drain someone and then you let them win for a while

Hello, Thank you for reaching BC Game Live Support. This is Nilan and I'm here to assist you today!

Could you please provide a more detailed description of your concern for me?

Your rigged. You treat your customers like crap and take all there money.

their money

Jyust letting you know. That $50k+ ive depostted here. No more

okay

Did you encounter any difficulties?

Maybe your time is better spent pretending to be a customer in the chat room?

Have you not read the paragraphs above?

I have read

So i must just state simple facts. Thanks for your honesty

By creating an account with BC Game and agreeing to our terms and conditions you accepted the rules and consequences

Yes and you dont refute what i say

Thank you for being most helpful. I will be sure to let people know.

i am unable to locate any issues from your messages

Thank you for saying that. Even better

I suggest you do not become a lawyer or politician

Is there anything else I can help you with at the moment?

No thank you this has been most helpful but also damning. Certainly tells the tale of online gambling

I'll be on the casino forums all night

Instead of giving you guys money

Hi, not the most pleasant casino experience, I see. 

But what do you consider to be the biggest problem with what you described ? Maybe the agent didn't know how to assess it, what he should be able to help you with. 

Thought i would show BC games response to suicide and finding out they are rigged.

Active 1h ago

Dear Players,

Our Quest Hub will undergo maintenance on July 8th at 00:00 (UTC+0) for 8 hours. During this time, quests will not be available. Once the maintenance is complete, simply refresh the page to see the quests again. Thank you for your understanding and support!

Happy gaming!

The BC.GAME Team

Please select your language :

English (United States)

Welcome to BC.GAME Support. How can we help?

Other

Please describe your issue

Can BC game sugest how i best painlessly kill myself now that i cannot pay rent or buy food etc?

BC Game typically replies in under 15m.

Surely your cheating organbisation can at least help now yo uhave everything i have

Hi 37546410, Thank you for reaching BC Game Live Support. This is Karlen and I'm here to assist you today!

I understand that you may be going through a tough time. I want to express my sincere concern for your well-being.

I want you to know that we take your situation very seriously, and we're here to support you in any way we can. Your safety and well-being are our top priority.

I understand that emotions can run high in moments of frustration, but I want to assure you that there are better solutions than harming yourself. Please know that you're not alone in this. There are people who care about you and want to help you through this difficult time.

Please take a moment to breathe and remember that there are brighter days ahead. We're here to listen, to support, and to assist you in any way we can.

Stop cheating and destroying me. I know your games are predetirmed. If i get a feature and go to tip someone the amount has already been creditted without the feature running.

I'll leave a copy of this chat

Please know that tips, coin drops and chat rains are done at random to ensure fairness to all our players.

IDIOT BOT IM NOT TALKING ABOUT THAT> HOPEFULLY MY DEATH WILL SHOW SOME PEOPLE HOW CORRUPT YOU ALL ARE AND WILL STOP BEFORE THEY MEET THE SAME FATE

YOUR SO FUCKING CRUEL AND CHEAP YOU ASIGN A BOT>

I would like to kindly ask you to refrain from using this inappropriate language. I am happy to help you with your query however if you continue to be disrespectful I wont be able to assist you.

Since there has been no response from you, this chat session has been closed. You are welcome to reopen the chat and select the options that best align with your query so that we can provide the necessary assistance.

You rated the conversation 

Thanks for letting us know

Ok sorry. You have it all now. I will take all the insulin in my fridge now.

Thanks for constantly ignoring and destroying me

I will now destroy myself completly for you

CHEATING FUCKING CRIMINAL CUNTS

I have emailed this chat to the Australian Authorities. At least they may ensure you cant get to us here. Really you totally taken everything i have, 500 units of Novarapid, see you all in hell.

Please be informed that I have escalated this and have requested to have your account locked. Thank you for reaching out to us.

So i cant communicate great action

Dont care ill be dead soon anyway

Open my account i will not message again about anything

You close my chat and then you ban me?

👍

Our apologies but it is mandatory that we escalate any suicide threats that we receive and have this processed for account inaccessibility.

If you need to seek some professional help, please do so. Here you will find a list of the help centers available in your country. I hope you will be able to find someone and get well.

please casino.guru team rate this casino not so hight they stole my 7500€ and lot of other players get stolen pls what you need morge to give lower points

Stake is 10000000x better and have lower rewiew

Unfortunately, it is not possible to lower the rating whenever a player asks us to. It is a more complicated process whenever it comes to lowering the safety index of a casino, and only whenever a player submits a complaint against the casino that is unresolved will we give black points that affect the casino's safety index.

In your case, the complaint was rejected due to a lack of evidence indicating a fault on the casino's part, and we couldn't be of any help there.

Have you tried to contact the licensing authority, perhaps?

It is nice that you have found one that you really like.

Sometimes players really have a good experience at casinos with a lower safety index, and hopefully this kind of casino will do everything possible to get the rating higher in the future.

yes no answer 🙁 cuarcao licence never answer 🙁

Hello,

I appreciate that you tried at all. I know it seems like the Curacao authorities do not ever respond, especially now. Naturally, I regret that it did not work out.

Hopefully, these legislative adjustments which are happenning now will positively influence the Curacao authorities' response to player concerns going forward.

I have a deposit of more than 12 hours and they do not credit it to me and in the live support those who answer respond as if they did not know about the subject I need help

Tengo un deposito de mas de 12 horas y no me lo acreditan y en el soporte en vivo los que contestan te responden como si no supieran del tema necesito ayuda

Hello, did you make a deposit to the casino and it didn't get credited to your account ? Did you try first to see if everything went off without problems ? If so, it might be a good idea to email the casino and let them know that the money has indeed left your account. 

Will you please try it and let me know how it turned out ?

MY BC game team sports account closed

bc game user account risk problem solution

The account is not even opening

Account open bhi nahi ho raha hai

My password is not getting reset either

Mera password bhi reset nahi ho raha hai

BC.Game Casino - Player's withdrawal option suspended despite KYC

Hello there. I can see that you have already submitted a complaint, and our team needs some additional information regarding your issue. Please follow this link to provide those.

May I ask if your account has been blocked? Did you get any explanation about that from the support, perhaps?

I just want to remind you that if the issue is related to sports betting, our team won't be able to help as we don't have any departments dealing with sports. Please let us know more details.