A Big Candy Casino - загальне обговорення (Сторінка 8)

Hi, I see that the player described his timeline pretty well to you for which he got money. 

However, the last time we corresponded you told me about the bitcoin address you had to verify. Did you manage to do that? Do you have any new information about the withdrawal ? 🙂

I don’t think Bitcoin address validation is a problem. As I have chosen bitcoin as one option for the $1000 withdrawal, but they still process via bank wire transfer. When I check with them, they said their payment team will determine the method

Yes I understand, but the last time I corresponded with the player to whom I replied, it was mainly about the bitcoin address, so that's why I asked how he was doing and if it was resolved and everything was fine or if he was still having problems. 

Anyway, are you still playing here or not ? 🙂

I think them re-asking for the Bitcoin address from me is nothing more than a smokescreen. I’m not anticipating any payment from these folks.

Try bank wire transfer. Have you offer your bank details and get approved?

I've had a series of conversations with these guys regarding a $2500 withdrawal pending since mid December via wire transfer.

I have a fully validated account, bank details correct and I did receive a payout on a different withdrawal back in June or July last year.

Think the maximum I could have won with that particular coupon is about $1700, which is fine. It's clearly stipulated in the rules.

I'll go back to emailing them as I strongly doubt the Live Support does anything, despite how responsive they appear to be.

Again, if you've received any money from these guys, take it and run.

I agree, get the money and run

Sorry about the whole situation, and that our complaint team couldn't get any information from this casino, unfortunately.

Saw your complaint, where our team also was not able to get in touch with the casino, and I am sorry for it. Was there any change to the situation ever since, perhaps?

I can deposit in euros and withdraw in euros

Posso depositare in euro e ritirare in euro

At this company you can deposit crypto, AUD will be credited, The problem is that the company never makes withdrawals, in my opinion do not deposit a single euro, you will get psychological problems with these scammers

Don’t deposit a lump of coal into this casino. They do not pay out. Anything.

I did two wire transfers 3 weeks ago. Still pending. These buffoons are not going to pay out.

Hey, did you want to reply to someone specific or what does that mean ? 

Do you have any experience with the casino or did you want to ask if it is possible to play in this currency ?

Hm, still nothing happening with your withdrawal yes ? I saw that in the past you had a complaint which was not resolved because the casino ignored it. I'm sorry and I feel terrible for you and I don't know if you'll be able to get your money back, although I would be very happy if you did. I have seen some complaints from earlier this year that have been resolved, so it would be good if the casino would continue. 

I guess this casino will be blacklisted by you.

Unfortunately, no.

But they did deny my wire transfer request on April 30, which is at least nice they've done something.

My withdrawal balance still reads $2500.

Will follow up with support. These people, honestly. Hahaha

Support said I could resubmit my withdrawal request but they needed some details.

Something along the lines of the payments team needed confirmation about payment details. Then proceeded to tell me I needed to provide Bitcoin details etc even though I requested a wire withdrawal in the first place.

Anyway, I've resubmitted a bank wire transfer. Such a joke.

Yep they did the same crap with me. Wanting me to reconfirm bitcoin details. I just played through my Sector 777 balance. I also have cursed out live chat a few times in the past few weeks.

Also I cannot use ANY coupons. Even those crappy ones with the 60x playthrough requirement lol.

I’m blacklisting this group of casinos.

Well at least something as you said has moved forward. Maybe at least something positive. Did you give everything the casino asked for ? 

Definitely let me know if you manage to get the money out. I think it would be a great success after so long time.