24VIP Casino - загальне обговорення

hello what is the code

Olá qual e o código

Hello, what code are you referring to, please? If it's a bonus, here is the list of bonuses.

Have you found what you were looking for?

Hello thank you already got it. sorry to bother

Olá obrigado já consegui . Desculpa incomodar

No problem at all. Feel free to ask if you're wondering about something 🙂

Hi, I can't withdraw the €75, nor can I get in touch with an assistant in the chat. How do I do?

Olá, não consigo levantar os 75€, nem entrar em contacto com um assistente no chat. Como faço?

Hello,

how exactly you can't withdraw, please? Have you ever withdrawn from this site before, please?

Have you tried to contact the casino by email?

I tried to get in touch only by chat, but the assistants didn't appear, or they go offline at the beginning of the conversation, without clarifying the problem

Tentei entrar em contacto apenas por chat, mas os assistente não apareciam, ou ficam offline a inicio da conversa, sem esclarecer o problema

Hello,

aside from the fact that you can't get in touch with the live chat, can you answer the other questions, please?

Have you ever withdrawn from this site before, please? To be more precise, is our account fully verified, at the moment?

Have you tried to contact the casino by email?

Thank you in advance.

I will try to explain it in english. I have finished the no desposit bonus, all the wagering. I am trying to communicate with this casino in order to verify my documents, to withdrawal the winnings. However, the casino hasn't respond to this day. So, I ask you, Guru Casino, to help me get in touch with 24VIPCASINO. Thank you for all your effort.

I have not withdrawn money from this site before. I made a registration bonus.

Eu não retirei dinheiro deste site antes. Fiz bónus de registo.

Hello and thank you.

So your account has not been fully verified yet. Have you received instructions on how to verify your account?

Is there any particular document you find hard to provide, maybe?

Allow me to say that in case of the first withdrawal, we allow casinos 14 full days to complete the verification and proceed with the payouts. When did the verification start, please?

I see, well I can't provide you with some direct contact, I'm afraid.

If the 14 full days period runs out, and the casino is not able to sort things out,

only then I would suggest you submit a complaint, meaning that our Complaint Team will try to help you.

I will wait for your answers now.