Я не отримав бонус

I didn't get the sign-up bonus

Não recebi o Bónus de inscrição

Hello, could you please tell me where you didn't get the sign up bonus? Have you contacted the casino, why did this happen and what should you do in this situation? I would probably do that first and try to get an answer from them. 

Please try and let them know what they told you.

it says it gives 50 free spins and nothing does 👍

diz que dá 50 giros grátis e nada não dá 👍

And could you please tell us which casino it would be, so we can try to find out more?

I don't remember the casino

Não me lembro do casino

The balance doesn't even appear anywhere

Nem aparece o saldo em lado nenhum

Well, you need to be signed up in your casino account to see the balance, but if you don't remember at which casino you played, I cannot imagine how you would do that. 🤷‍♀️

Try to remember then.