BC.Game Casino - Гравець повідомляє про маніпуляції на веб-сайті та проблеми зі ставками.

Hello, I've been presenting evidence for some time about the malfunctioning of this casino, providing photographic evidence of its manipulations and its fake licenses, since they are not on record.

Today, playing limbo, when I realized it, I lowered dozens of bets by x12 to 0.04 ltcs. I noticed that several times a number above 12 came up, making the bet a failure, all red. I look at the bet details and it appears that I have +100 bet, but my 12 is still there.

allow this casino to operate and I will surely be ignored again or told that the casino is correct and I am the one who modified, tells me and confirms everything.

Buenas vengo tiempo presentando pruebas sobre el mal funcionamiento de este casino dando pruebas fotos de sus manipulaciones y sus licencias falsas ya que no constan.

Hoy jugando limbo para cuando me di cuenta me bajo decenas de apuestas en un x12 hasta0.04 ltcs me fijo que varias veces salio un numero por encima de 12 dandome por fallida la apuesta todo rojos, miro en detalles de apuesta y aparece como que tengo +100 de apuesta pero mi 12 sigue hay.

permitir que este casino funcione y seguramente se me vuelva a ignorar o a decir que el casino esta en lo correcto y yo soy el que modifico , me dice y confirma todo.

Dear Fander89,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with BC.Game Casino.

I checked the game and observed this payout these settings:

Please allow me to ask you a few questions so I can better understand the situation.

• When was the last time you were in contact with casino support regarding the issue?
• Could you please describe in more detail what preceded the moments when you changed the settings to payout = 12?
• Share screenshots here or submit the information to my email at tomas@casino.guru

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Fander89,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Thank you very much, Fander89, for providing the necessary information. I will now transfer your complaint to my colleague Matej (matej@casino.guru), who will be at your service. I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future.

Hello Fander89,

I am sorry to hear about your troubles.

I would like to invite the casino representative into the case:

Dear casino representative, could you please check the case and explain to us what happened?