Alf Casino - Вилучення гравця відкладено.

Good evening, I stumbled upon Alf Casino randomly online. As a player with experience in various casinos, I decided to try this different casino because I liked its style. I made three deposits: first 50€ and the other two 90€ each from my personal cards.

So, I played without any bonuses and initially won 4,000€. I kept playing and my winnings went up to 20,000€ as I was quite lucky. I made two withdrawals of 250€ each and one withdrawal of 500€ due to the withdrawal limit. The first two withdrawals were processed on 23/09/2024 around 01:30, and the other at 03:47, and the third withdrawal of 500€ was processed on 24/09/2024. Here’s my issue: a gentleman called me and I also received an email to congratulate me on my winnings and ask what I planned to do with the money and such. As of today, 26/09/2024 at 20:30, I haven't received any updates about the withdrawal request or verification. I am very concerned that I might have become a victim of fraud as the amount is significant, and it would greatly help with my eye surgery.

Καλησπέρα σας βρήκα το alf casino τυχαία στο ίντερνετ σαν παίκτης γενικά σε αρκετά καζινο είπα να παίξω και σε ένα διαφορετικό καζίνο καθως μου άρεσε το στιλ του έκανα 3 κατάθεσης την πρώτη 50 και τις άλλες 2 από 90€ από τις προσωπικές μου κάρτες..

Καθως λοιπόν επαιξα χωρίς κάποιο μπόνους κέρδισα στην αρχή 4000€ μετα ξανά έπαιξα και τα έκανα 20000€ καθως στάθηκα αρκετά τυχερός.. έτσι έκανα 2 ανάληψης από 250€ και μια ανάληψη 500€ καθως υπάρχει όριο. Η 2 πρώτες ανάληψης έγιναν 23/09/24 στις 01:30 στο περίπου και η άλλη στις 03:47 σε ώρα σας το λέω και η επόμενη ανάληψη των 500€ έγινε στις 24/09/2024 . Το θέμα μου είναι το εξής με πήρε τηλέφωνο κάποιος κύριος αλλα δέχτηκα και email για να μου πουν μπράβο για τα λεφτά που κέρδισα και τι θα τα κάνω και διάφορα τέτοια.. έως και σήμερα 26/09/2024 και 20:30 δεν έχω λάβει καμία ενημέρωση για το αίτημα ανάληψης αλλα ούτε και για να κάνω ταυτοποίηση.. πολύ φοβάμαι ότι έχω πέσει θύμα απάτης και το ποσό είναι αρκετά μεγάλο και είναι ένα καλό βοήθημα για την επέμβαση μου στο μάτι.

Dear jnseagr,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, please, let us know and we will intervene and try to help you.

Thank you in advance for your patience and understanding.

Best regards,

Tomas